Jason Shuman
@JasonrShuman
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GP @PrimaryVC focused on Vertical AI, Vertical Integrators and Consumer | Former @Uber Driver | BOD @info4pi
New York, NY
Joined March 2009
Call centers are in trouble. The last generation of call center software companies missed the boat on AI and outsourced call centers are in trouble. I sat down with Alex Levin, Co-Founder and CEO of REGAL to discuss: 1. One of the hottest use cases in AI 2. How he went from
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This week she told me the sponsorship kit for our wedding is almost complete. This is true love. …And now I’m a big fan of Baklava 😂
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15 months ago I met Meltem at a VCs wedding in Turkey. A couple of weeks ago she thought we were getting dinner with an LP of ours… She even asked for a briefing on the way. Instead she became my fiancée. #Engaged
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Know what I’ll be up to this weekend
Introducing Google Workspace Studio, where anyone can build a custom AI agent in minutes to delegate the daily grind. Automate daily tasks and focus on the work that matters instead. → https://t.co/ldg4T3Gsgu
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Gemini keeps coming back with this message, and it's giving me anxiety. If we don't have enough power for data centers, I don't know what I'll do with myself.
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Today ChatGPT has the Netflix problem. Subscribers pay a flat fee, but the product must keep improving dramatically to retain them vs. leaving for the competition. More capabilities mean more compute which means more cost. This hurts margins. Tomorrow they’ll have multiple
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Met with a small business owner last week who used AI to do his first targeted outbound campaign He sent 2,500 messages. He acquired 250 business customers for his customer apparel business. So much low hanging fruit out there it is wild.
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🔥 French Dip Recipe for Thanksgiving courtesy of Salt Hank Thank me and Nano Banana later
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Many great learnings coming out of this wide ranging conversation
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Why does Sequoia have so many bets in Legal AI? Ryan Daniels, Co-Founder and CEO of Crosby (one of those bets) and I discuss.
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Gotta appreciate the competitiveness that people are showing these days Going to make everyone better
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The real hack is having ChatGPT write the deep research prompt for Gemini
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How is no one talking about this? Gemini is reviewing 450+ sources for me when creating deep research reports. ChatGPT might be 10-15. The quality and depth is night and day IMO.
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The billable hour is dying. And @ryanjdaniels is holding the shovel. Most LegalTech founders are trying to sell efficiency tools to partners who get paid by the hour. The incentives are fundamentally broken. Ryan isn't building another SaaS tool for lawyers. He built
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Every founder in 2026 will have the same unfair advantage: AI agents that work 24/7, never forget, never get tired. The real differentiator? Who has the courage to redesign their entire workflow around them.
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Talk to anyone in PE who has done rollups and they’ll all tell you the same thing The majority of services businesses require strong human to human relationships When most rollups fail they’ve failed because of churn If the VC rollups aren’t focusing a lot of their AI
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