Jason Littrell (h/h)
@JasonLittrell
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Obsessed with the success of independent hospitality brands.
New York, USA
Joined May 2009
Anti Black-Friday https://t.co/KPrdhoLSqs New Blog Post in the Hospitality Strategy Lab! #hospitalitystrategylab
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Post-visit engagement is more powerful than discounts. Use feedback surveys and thank you messages to keep guests feeling valued and connected.
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Today is Thanksgiving. Use this opportunity to create a memorable experience for guests. Special days are not just for celebration but for guest retention. Be strategic.
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Ad Manager: New and updated pricing plans https://t.co/XQ6GNyTz6b New System Features & Updates!
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Attention Restaurant Bar Owners: The Holiday Season is Here! https://t.co/BcJ2D3kkiK New Blog Post in the Hospitality Strategy Lab! #hospitalitystrategylab
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Stop thinking your drinks will speak for themselves. Guests need to be primed before they visit. Tease your specials in advance and use automation to close the loop.
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Select Chat Widget & Live Chat in Customer Replied trigger https://t.co/QBI4hVKNZX New System Features & Updates!
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You think speed is everything, but connection wins every time. Use pre-visit communication to set the tone and post-visit touchpoints to seal the deal.
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Google AdWords: Added wbraid and gbraid id support https://t.co/x28Ad2Ur3z New System Features & Updates!
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Loyalty is earned after the visit, not during. Most bars drop the ball on follow-up. Automate engagement so guests know you care, even after they pay the bill.
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PDF Size reduction - Documents and Contracts https://t.co/VR43JrNMGu New System Features & Updates!
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Your guests first impression is made before they walk in. If you are not communicating your vibe online, they will find somewhere else. Be the first choice.
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Most operators overthink menu design but underthink guest flow. Pre-visit hype and smooth after-visit follow-ups create loyalty. Get your priorities straight.
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You think guests choose based on food, but its all about experience. Pre-plan every guest touchpoint to exceed expectations and keep them talking about you.
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Block Spam Calls & Identify Unknown Callers https://t.co/ik8UwlLOak New System Features & Updates!
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Unlocking AI: Transforming the Hospitality Industry Today #ArtificialIntelligence #HospitalityInnovation #AIFuture #TechInHospitality #BusinessGrowth #NextGenService #SmartHospitality #DigitalTransformation #IndustryInsights #HospitalityTrends
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Post-visit follow-up is your secret weapon. Most bars ignore guests after they leave. Automate thank you messages and exclusive offers to bring them back fast.
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Import Product Descriptions from Printful to Highlevel https://t.co/HZRwdbvbTf New System Features & Updates!
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Mastering Reputation Management: Boost Your Business Today #ReputationManagement #BusinessSuccess #OnlineReviews #CustomerFeedback #AIinBusiness #SocialProof #StarRatings #SEOstrategy #BrandReputation #DigitalMarketing
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Why Charging Cocktail Prices for Mocktails Hurts Hospitality https://t.co/BnJUe0lBdA
#hospitalitystrategylab
hospitalitystrategylab.com
Discover the science behind guest retention and operational excellence with Hospitality Strategy Lab. Join Jason Littrell and industry experts as they explore AI, automation, behavioral psychology,...
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