Karen Viola
@JKalena123
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T-Mobile Customer Care Sr. Director. Proud leader of the best Care team in the biz! #Team505 #PhenoMenaul
Joined June 2012
Best Team Ever!!! #allthefeels #CSAW2024
It's Team Together Thankful Thursday! All the feels in our Thank You Corner as we take time to show appreciation for each other. 🩷🫶🏽🩷🫶🏽🩷 @JKalena123 @Dan_DiGirolamo @JonFreier @csandoval111 #CustomerServiceAppreciationWeek #wewontstop
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Simply amazing working for a company who cares about our community we love and live in. 🫶🏻 #Phenomenaul #TMOCares @csandoval111 @Dan_DiGirolamo
We are proud to support @HopeWorksNM with a $5K @TMobile Volun-T grant and over $1K in hygiene items, cleaning supplies, towels, and blankets. Thank you to our Menaul CEC employees who donated supplies to support our homeless community. 🩷 #BeMagenta #tmobile @JKalena123
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Time well spent! Thank you for such an incredible job facilitating and your investment into our leaders. You’re amazing! 👏🏻❤️ @Marcus505
Had an amazing time facilitating the 6 Types of Working Genius w/@JKalena123, @DonnyKozlowski, @rulesshmules and the PhenoMenaul Leadership team! Excited to see this incredible team build trust, boost self-awareness, and leverage their unique talents to skyrocket productivity!
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❤️🧡💛💚🩵💜
Albuquerque #PRIDE2024! ❤️🧡💛💚🩵💜 It was a beautiful celebration of diversity, inclusion, and unity. #tmobile is full of PRIDE! 🌈 @JKalena123 @Dan_DiGirolamo @csandoval111 @JonFreier
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What an incredible way to celebrate our top performers! So proud of these amazing Phenomenaul rockstars! #Bestawards24 🫶🏻🎉
✨🎊 #Bestawards24 banquet celebrating @TMobile Albuquerque CECs' top 10% of 2023! The BEST in customers' 🩷s! TY to our VP, @Dan_DiGirolamo, and our amazing Menaul, Team CEO, Jefferson, VR, & Social leaders, for their support and incredible leadership! @JKalena123 @csandoval111
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This team is the Best! Thank you TMobile for being the kind of company that cares about the communities we love and live in. ❤️@Dan_DiGirolamo
@tmobile Menaul leaders volunteering at @StorehouseNM, helping to fill baskets of food for the local community facing food insecurity. We were honored to present the Storehouse with a $10,000 check through T-Mobile's Magenta Giving.🩷 #MagentaGivingMonth @JKalena123 @JonFreier
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Can I just say…Love my freaking PhenoMenaul team!!! #CustomerLove #CareKickOff2024 🎉💕🤘🏻🎸@csandoval111 @Dan_DiGirolamo @rulesshmules @DonnyKozlowski @Rafi_Solano1
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Stars!!!!⭐️ ⭐️ @Dan_DiGirolamo
Celebrating our Best of the Best! 💥🙌🏽Our monthly top performers know how to love our customers like no other! Congrat PhenoMenaul MVPs! 🏆 @JKalena123
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Today we celebrate the life and legacy of a man who brought hope and healing to America. #MLK2024 ❤️🙏🏻
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Highlight of my month celebrating these 2 incredible TMO stars. Catching happy tears for days!! #allthefeels #Peak2024 @Dan_DiGirolamo @csandoval111
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Love this amazing team! 💕
Happy Holiday Cheer Week!❤️💚🥧Our fabulous leaders are serving delicious @flyingstarcafe pies to our incredible frontline! It's the most wonderful time of the year to say thank you! @JKalena123 @Dan_DiGirolamo @csandoval111 @JonFreier
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Assoc. Coach and Navy Veteran Solomon A. joined other veterans at @TMobile at the NYC Veterans Day Parade and contributed to a community outreach event aimed at supporting fellow vets. We are gratitude for your service, Solomon, and we salute all our veterans!🇺🇸 @JKalena123
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Grateful to work for a company that supports the community we love and live in. 🫶🏻 #WAN
Proud to be a part of @TMobile WAN! We had the privilege of volunteering at the Barrett Foundation, a remarkable women & children's housing program. Through T-Mobile's Volun-T grant, we were able to provide $5k to support their incredible work. #VolunT @JKalena123 @JonFreier
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Just love our Phenomenaul team and the way they love our customers! 🫶🏻💕 #OneTeamTogether #CSAW2023
Fresh Fruit FriYay as we continue to celebrate our employees for #CustomerServiceAppreciation Week! Perfect weather for a refreshing treat! Thank you, Team Menaul! ☀️🍉🥭🍍🍌🍓 #OneTeamTogether @JKalena123 @Dan_DiGirolamo @csandoval111 @JonFreier
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