JustGiving Help
@JGhelp
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We're here Monday-Saturday, 9am - 6pm answering questions on all things https://t.co/tvKEhVs40V. Find help here https://t.co/XX0MVe17Go or drop us a tweet.
London, UK
Joined March 2013
Need help? We're here for you 🙋♂️ Our Customer Support team are on hand Mon-Sat (9am - 6pm). To find answers to most questions, head to our help area: https://t.co/uwnXsyxNRv
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@kayley_sinclair Hi Kayley, thanks for getting in touch! We have followed you so you can DM us your query 👍
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@clarkieCFC Hi There, Can you please DM us your page link and email linked to the account and i can look into this for you.
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@medicisal Hi there, so sorry to hear this, please DM me your page link and email and i can get the message off.
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@ClassicJunkie72 Unfortunately I can't see any links in our thread, could you please resend and I can look in to this, thanks.
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@ClassicJunkie72 Hi there, could you please send me your page link so that I can look in to this for you :)
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@ins4newolf hi 🖐😊, we can help sort this out asap! You can either close yourself or we can 👍
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🤖We're pleased to confirm that the site is now up and running again. Everyone at JustGiving would like to thank you for your patience and apologise for any inconvenience that the site outage may have caused.
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The site is starting to run as normal. Most people will now be able to access their pages and make donations successfully, but we'll update you again soon. Thank you again for your ongoing patience.
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*Latest website update* Our team are hopeful that we'll be up and running again in the next few hours ⏱️ We know that time is of the essence here - we're really sorry to those of you trying to access and donate to pages for your amazing causes. Thanks for your ongoing patience.
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We are currently experiencing an error stopping some people from accessing JustGiving. This is being fixed so you'll be able to use JustGiving again as soon as possible
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Good morning! 😃 Just a quick one to let you know that our help desk is closed for the Bank Holiday weekend, but we’ll be back on Tuesday at 9am!
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@MoneyMakin_Matt This is not a JG page I'm afraid so I'm unable to but I'm sure the guys over at GoFundMe will be happy to
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@TonosaurusRex I've just followed you, can you DM me the email address you created the page with and the web address you'd like!
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@Becks_Dickinson Hi Rebecca, sorry about this problem, glad it's showing now :)
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@Lillie_Bleas Hi Lillie, I've followed you. Could you DM me the email address you donated with and I'll take a look.
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@FraserLouden Hi! I can see your response to my colleague's email on Thursday of last week. I'll get someone to look into this for asap!
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@eleanorhydex No problem! Please let us know if we can help with anything else.
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