JCP&L
@JCP_L
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Official account of JCP&L, a FirstEnergy company. We tweet M-F 8-5 + during major weather events. Call 888-544-4877 to report a power outage or emergency.
Morristown, NJ
Joined July 2009
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Staging sites are the ♥️ of our restoration effort. They operate like mini-cities, offering workers a place to eat, refuel & stock up on supplies as they work to restore power. JCP&L & contractor crews are being staged in Jackson Twp, Oceanport & Livingston.
#TropicalStormIsaias
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Nearly 6,000 utility personnel are working 24/7 to restore service to customers. You may have questions or want to say thank you. For your safety and theirs, please do not approach our crews and steer clear of work zones. A 👋 or 👍 from afar is fine thanks for their hard work.
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📸 An army of 3,000 workers will be working 24/7 to restore service to customers after
#TropicalStormIsaias
ripped through our service area today, with an additional 1,200 resources joining the restoration effort. Here's a look at what our crews are up against in the field ⤵️
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🌨️ Keep this info handy! If you experience an outage due to the weather, don't rely on your neighbors to report it. Customer outage reports help our crews identify damage locations + restore power faster.
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Thank you in advance for all of your hard work! Safe travels ♥️
We deployed 600+ workers today on a more than 1,200-mile journey to help
@JCP_L
restore power following Hurricane Isaias. Our sister company,
@GulfPower
, is also sending ~120 workers. Our crews will remain on the job for as long as their assistance is needed. Safe travels!
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📸 Crews working to safely restore service to customers in Morristown. Morris, Monmouth and Union counties are among the hardest hit areas following
#TropicalStormIsaias
.
#Isaias
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Free water and ice is available to customers without service due to
#TropicalStormIsaias
. View the list of locations ➡️
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Thank you to our mutual aid partners and the 8,000+ utility workers from 17 states, as well as police, fire and emergency management officials, for your hard work and commitment to safety during the massive effort to restore power after
#Isaias
. Couldn't have done it without you!
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We've secured hundreds of additional resources to assist in our restoration effort, with more expected to arrive tonight + tomorrow. Once the damage locations are clear of hazards + safe to traverse, they are prepared to work around the clock to safely make repairs.
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Utility crews have replaced more than 68,000 feet of wire, hundreds of poles and crossarms, and worked through more than 360 road closures to repair service. Work will continue 24/7.
#TropicalStormIsaias
#Isaias
📸 Crews from sister utility
@OhioEdison
work in Mountain Lakes.
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Crews continue to work 24/7 to safely restore customers affected by
#TropicalStormIsaias
. We expect the majority of customers will be restored by 11pm on 8/11. As crews are assigned each outage order, the restoration time will be updated. Full update ➡️
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#TropicalStormIsaias
brought up to 7" of rain in some areas and battered the region with 65+ mph wind gusts. Our army of utility personnel is working 24/7 to address tree damage, broken poles, downed wires and other damage. 1,300 additional line workers will arrive tomorrow. ⤵️
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The damage is significant. Tonight our crews are focused 100% on safety. This includes clearing hazards & making areas safe. We will be assessing damage + will share estimated restoration times as soon as we have them. Additional crews will be assisting with restoration efforts.
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Our army of utility personnel worked through the night & will continue working 24/7 until all customers are restored. How to stay informed:
📞 888-544-4877
📲
💬 Text STAT to 544487
⚠️ STEER CLEAR of downed power lines! Report ASAP ➡️ 888-544-4877 or 911
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3,000 workers continue working 24/7 to assess damage & restore about 569,000 customers without power due to
#TropicalStormIsaias
, down from about 753,000 total customers affected. More crews are on the way, and we'll be setting up additional staging sites to accommodate them. 1/2
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Based on current outages and damage assessments, we expect to restore 85% of affected customers by the end of the day Friday. The majority of remaining customers in both the Northern and Central regions are expected to be restored by Tuesday, August 11, at 11:30 p.m. 2/4
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Our crews are working hard to get all customers back up and running. All of our emergency response personnel are adhering to CDC guidelines during the coronavirus health emergency. For your safety and theirs, please practice social distancing and steer clear of work zones.
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NEWS RELEASE: Service has been restored to 104,000+ customers who lost power in last night's storm. About 1,100 workers are on the ground restoring service with approximately 975 workers from our sister utilities on-site or en route to assist. More here ➡️
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Our crews are making great progress and have restored 104,000+ customers who were affected by last night's storm. They are working 24/7 to restore about 153,600 customers, particularly in the hardest-hit areas of Monmouth, Ocean, Middlesex, Burlington and Mercer counties. 1/2
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More than 8,000 utility personnel continue working around the clock to restore power to customers.
📸 One of our staging sites in Monmouth County, where crews can grab something to eat, refuel and stock on materials before heading into the field to restore service.
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If you lose power during or see downed power lines as a result of the storm, report it to us at 888-544-4877. Helps us plan recovery work.
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NEWS RELEASE: Crews continue working to restore about 500,000 customers remaining without service following
#TropicalStormIsaias
, down from 788,000 total customers affected. Monmouth, Ocean and Morris counties are among the hardest hit areas. More ➡️
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Number of restorations expected to be completed by town thru end of the weekend:
http://t.co/DVhK5L8A
Will continue to post updated numbers.
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The past week has been filled with weather-related challenges, but these cookies🍪 from a local family who visited our staging site in Morris County put smiles on our workers' faces. Thank you!
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We know this has been a very difficult week. We can't thank you enough for your fortitude, patience and understanding while our crews work to get all customers back up and running. 4/4
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We're experiencing a technical issue with our website. We understand the importance of resolving this issue ASAP and apologize for the inconvenience. Please report power outages to 888-544-4877. We'll let you know when the website is back up and running. Thanks for your patience!
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Our crews are working 24/7 to get all customers back up and running while adhering to CDC guidelines during the coronavirus pandemic. For your safety and theirs, please do not approach our crews and steer clear of work zones. Thank you for your patience + support of our crews!
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More than 1,600 linemen, damage assessors, hazard responders, forestry personnel, dispatchers and contractors are working to restore customer outages. They are being assisted by more than 430 additional line workers and an additional 200 hazard responders.
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Even the rarest Pokémon aren't worth going near a power plant/substation/electrical equipment. Be safe & stay away!
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List of pharmacies, hotels, restaurants and gas stations up and running in NJ:
http://t.co/wTDIUonn
via
@NJOEM2010
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Crews have replaced 140,000+ ft of wire & 100s of poles and crossarms + worked through 400+ road closures. Crews will be addressing many localized issues and restoring individual customers. This is the most time-consuming, labor intensive and complex part of service restoration.
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Crews have replaced 200,000+ ft of wire, repaired or replaced 500+ poles and 2,200 crossarms & worked through 700+ road closures.
⚠️ Customers are reminded to treat all downed or low-hanging wires as live and dangerous. Steer clear and report them ASAP to 888-544-4877 or 9-1-1.
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⚠️ 🔋 🔌 NEVER OPERATE A GENERATOR INSIDE YOUR HOME. Exhaust from backup generators contain a high level of carbon monoxide gas, which can be dangerous or even fatal if inhaled. Read more on how to safely manage through a power outage ➡️
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During these uncertain times, we know you're relying on electricity more than ever. Our crews will be working 24/7 until all customers are restored. Thank you for your patience and understanding + support for the amazing men and women working to restore service. Thank you! 4/4
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As predicted, high winds and rain impacted our service area overnight. Crews worked all night and will continue working around-the-clock – we know it's Christmas and we'll be working to restore all customers as quickly as safely as we possibly can! 1/2
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Customers may wonder why they don't see crews in their area or why they drive by w/o stopping. They may be en route to repair transmission lines or substations that feed the local network, or to restore critical facilities. More on our restoration process:
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⚠ If you're operating a generator, remember to always run it outside and far away from windows, doors and vents to avoid carbon monoxide exposure. More generator safety tips here ➡️
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⚠ STAY CLEAR of downed power lines! Always assume they are live & dangerous
⚠ Extra caution should be used in areas where downed lines are tangled in trees or other debris
⚠ Keep children & pets away
⚠ Never drive over a downed line
📞Report them ASAP to 888-544-4877 or 911
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WATCH: As our crews work 24/7 to restore customers impacted by
#TropicalStormIsaias
, we'd like to recognize all line worker and utility spouses! These men and women manage home and family responsibilities so their spouses can be away from home restoring power. 💕
#Isaias
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Access outage information on your mobile device through our 24/7 Power Center
http://t.co/j0gofmlz
Outage maps updated every 15 minutes.
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Please remember to report any service interruptions to us! Customer outage reports help us identify damage locations and restore power faster.
⚠️ Customers are reminded to treat ANY downed or low-hanging wire as energized and dangerous. Report ASAP to 888-544-4877 or 9-1-1. 3/3
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📸 Last night's storms caused significant tree and equipment damage + flooding and road damage, primarily in Warren County. Crews will be working around the clock to get all customers back up and running. Here's a look at what they're up against in the field ⤵️
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⚠️⚡ High winds can down poles, wires and trees. Stay at least 30 feet away from all downed or low-hanging power lines! Always assume they are energized + dangerous. Use extra caution where power lines are tangled in trees or debris.
📞 Report downed lines ASAP ➡ 9-1-1
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We understand that customers may be facing concerns and hardships due to steps underway to help limit the spread of
#COVID19
. Effective immediately, service shutoffs for past-due customers are discontinued.
#coronavirus
1/2
@NJBPU
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Thank you 🧡 🧡 🧡
A day's work for
#BigOrange
in New Jersey today, helping
@JCP_L
restore power due to outages caused by Tropical Storm Isaias.
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DYK: We have pre-arranged mutual assistance relationships w/ neighboring electric utilities to help us restore power after major storms. They help us, and we help them, as needs arise. Approx 4,465 workers are engaged in restoration, incl workers from as far as LA, TX and MI.
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Two additional staging sites in Forked River & North Flemington will accommodate 1,300 additional line workers being deployed to assist with
#TropicalStormIsaias
restoration. Staging sites offer workers a place to eat, refuel & stock up on supplies as they work to restore power.
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Service restored to 40% of Customers Affected by Hurricane Sandy; Majority of customers will be restored by Wed, Nov 7
http://t.co/7OD7r02d
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🇺🇸 This
#VeteransDay
, we salute our hundreds of military employees and all members of the United States Armed Forces – past, present and future. Thank you for your service!
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⚠ Treat ANY downed or low-hanging wire as energized and dangerous. STAY FAR AWAY! Extra caution should be used in areas where downed lines are tangled in trees or other debris.
📞 Report ASAP ➡ 888-544-4877 or 911
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⚠ STAY CLEAR of downed power lines! Always assume they are live & dangerous
⚠ Extra caution should be used in areas where downed lines are tangled in trees or other debris
⚠ Keep children & pets away
⚠ Never drive over a downed line
📞Report them ASAP to 888-544-4877 or 911
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📸 More photos from
@GovMurphy
's visit to our staging site at
@MonmouthPark
. Staging sites operate like mini-cities because they offer hundreds of line workers and support personnel a place to rest, eat, refuel and stock up on supplies as they work to restore power.
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We are receiving an extremely high volume of messages on Facebook and Twitter and are responding to as many of you as possible! Please stay tuned to our social accounts for current information. You can also visit for ongoing storm updates. Thank you!
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Customers are reminded that water and ice is available to those without service due to
#TropicalStormIsaias
. View the list of locations ➡️
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⚠ STAY CLEAR of downed power lines! Always assume they are live & dangerous
⚠ Extra caution should be used in areas where downed lines are tangled in trees or other debris
⚠ Keep children & pets away
⚠ Never drive over a downed line
📞Report them ASAP to 888-544-4877 or 911
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We can't thank you all enough for hanging in there while our crews do what they do best. We're all in this together!
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📷 Crews continue working to restore service after another round of storms blew through last night. About 6,700 customers remain without power, down from 63,000 total customers impacted. Road closures have made access difficult. Here's a look at damage from last night's storm ⤵️
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System-wide update: Power restored to more than 600,000 since the passing of the storm. Addt'l 125,000 expected to be restored tomorrow.
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⚠️⚡ As crews clear hazards and make repairs, please STEER CLEAR of all downed or low-hanging power lines! Always assume they are energized + dangerous. Use extra caution where lines are tangled in trees or debris.
📞 Report downed lines ASAP ➡ 888-544-4877 or 911
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More than 230,000 customers affected by this week's storm have been restored to service. Crews continue to make steady progress restoring the remaining 18,000 customers w/o power. They will work through the night + around the clock until every last customer is back up + running.
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Crews are on site working as quickly and safely as possible to restore power to more than 63,000 customers in Sussex and Morris counties who are without power due to a downed high-voltage line along Route 80. 1/2
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Safe travels to more than a dozen of our linemen and utility workers who are traveling to Florida ahead of
#Dorian
to assist
@TampaElectric
with power restoration efforts once the storm passes.
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Here’s a look at the dangers our crews are up against in the field under these weather conditions. Early this morning, a line worker was responding to an outage when a tree fell onto his truck and took down power lines. 1/2
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THANK YOU THANK YOU THANK YOU for your fortitude while our crews worked to get everyone back up and running. We know this was a challenging week and we are grateful for your patience and understanding.
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Crews from Canada-based
@hydroquebec
are lined up at our staging site at
@SFGrAdventure
in Ocean County, and they are ready to assist with restoration efforts should the heavy, wet snow cause power outages. 1/2
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At this stage in the restoration effort, crews will be addressing many localized issues and restoring more than 2,000 individual customers. This requires crews to travel to each individual location. This is the most time-consuming, labor intensive and complex part of restoration.
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Water and ice remains available to customers without service due to
#TropicalStormIsaias
. View the list of locations ➡️
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Following severe weather, our crews activate a formal process to restore customers as quickly and safely as possible. Learn how we prioritize restoration work: 2/2
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🚫⚡ When operating a generator, power coming into the home should always be disconnected. Otherwise, power from the generator could be sent back onto utility lines, creating a hazardous situation for workers. More info on safely operating a generator ➡️
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The latest estimates for restoration progress by town are now available here
http://t.co/0v3H2pUR
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📷 Based on the severity of the damage and the number of damage locations, this will be a multi-day restoration. Here's a look at what crews are up against in the hardest-hit areas of Monmouth, Ocean and Burlington counties. 3/3
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While our crews continue restoration efforts, there are several locations where customers who are without power can pick up free water and ice. View the list here:
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If you don't see your outage on our map, here's why: Triangles indicate damage locations, not homes. Think of the icon as the center of the outage, it may cover many miles. You may need to zoom out to see the outage affecting you. Or text STAT to 544487 for updates for your home.
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⛈ Stormy weather is expected tonight. If you lose power, please let us know:
📞 888-544-4877
💻
💬 Text OUT to 544487
⚠ High winds can down trees, power lines & electrical equipment. Assume ANY downed wire is live & dangerous! Report ASAP: 888-544-4877
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Thanks to
@GovMurphy
for visiting our staging site in Monmouth County this morning, where JCP&L President Jim Fakult shared updates on our intense restoration effort. More in this
@news12nj
report by
@ReporterJim
⬇
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Severe storms often result in dangerous situations. A power line does not have to be in contact with the ground to be dangerous. A low-hanging power line is just⚡as⚡dangerous.⚡
⚠️ STAY FAR AWAY from ANY downed or low-hanging wire + report it ASAP to 888-544-4877 or 9-1-1.
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Mutual aid is key to restoration efforts following major weather events. Thank you,
@ohioedison
! ❤
Nearly 70 of our line workers are among the 3,500+ utility workers in New Jersey assisting with power restoration efforts for our sister utility,
@JCP_L
. Stay safe! 💕
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We understand estimated times of restoration (ETR) are important to help customers make contingency plans during significant power outages. Crews continue to evaluate damage and build their work plans, and we will provide ETRs as soon as possible. 2/3
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Crews made great progress today. Work will continue 24/7 to restore about 3,300 customers without service, including about 1,000 individual customers. Updates by county ➡️
Customers who have not reported their outage are asked to call 888-544-4877 do so.
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Our crews work 16-hour shifts, 24/7 to restore service to customers after a storm. They will continue working until every last customer has power. Here's a look at what they're up against in the field.
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Crews are working to restore about 85,000 customers who remain without power after last night's storm, down from 250,000+ customers who were impacted at the height of the storm. Workers are addressing tree damage, broken poles, downed wires + other damage from the high winds. 1/2
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WINTER STORM UPDATE: Service has been restored to more than 117,000 customers who lost power as a result of yesterday's winter storm.
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We're monitoring Winter Storm
#Orlena
closely and have secured additional resources to assist with storm restoration should outages occur. Heavy snow will begin today, with peak precipitation and gusty winds expected Monday. If you experience an outage, please report it ASAP ⤵️
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Gusty winds are expected across our service area tomorrow, particularly along the coast. A brief thunderstorm is possible. Keep this info handy! If you experience an outage due to the weather, please report it!
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As the weather calms down, crews will continue to assess damage in order to provide restoration times. We will share them here on Twitter and on our map as soon as they are available: . We currently expect this will be a multi-day restoration effort. 2/3
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In anticipation of significant, widespread outages due to
#HurricaneMichael
, we'd like to recognize all line worker spouses! These men and women manage home and family responsibilities so their spouses can be on the road for weeks at a time to restore power.
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WATCH: With 240+ additional line workers and support personnel at the ready to assist with restoration efforts, JCP&L President Jim Fakult shares how we've prepared for
#WinterStormGail
+ how you can stay informed ⤵️
#Gail
#noreaster2020
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Crews are preparing to respond to outages due to
#WinterStorm
#Gail
. If you go out, give us a shout!
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