#ModernLeaders are humble enough to admit their mistakes. Admitting mistakes demonstrates vulnerability, builds team trust and improves loyalty.

I’ll be speaking at @FS_events #CCFrost 2022 in April! Join me for this event guaranteed to realize your customer-first vision. Be prepared for the future of customer care with this immersive event. #customercontact #customercontacteast #customerservice

The pandemic has proven that outdated leadership approaches no longer work. Upgrade your leadership skills now! Apply at https://t.co/RwJu3UtCY1 #modernleadership #leadershipdevelopment #leadershipculture #culturematters #executivecoaching

Wishing you and yours a healthy, happy and prosperous 2022!

Listen to AxiCom's Aaron Virola, Emily Denton and leadership coach Michael Coop Cooper (@InnovInfluencer) discuss maintaining agency culture in a virtual world and much more in our latest episode with @Provoke_News 👇

On average, organizations gone through five major firmwide changes in the past 3 years - and 75% expect to increase the types of major change initiatives they will undertake in the next 3 years. Work has changed. If you're not learning, you're falling behind - quickly!

You don't need a title or authority to lead - anytime someone acts to make people or situations better, they are leading. Which people or situations need your help today? Where can you make a difference? Take the initiative and model leadership behavior today.

Humans do the majority of the work in your business. Humans are at the center of every company, yet most aren't treated with the care and respect they deserve. Join us for The 2022 Leadership Challenge Apply here: https://t.co/ZGJdRDZhih

Trust is critical for business success. High-trust cultures solve problems easier and faster, report higher levels of respect, few distractions and higher enjoyment. Do you trust easily or require others to earn your trust?

According to Edelman, 82% of employees don't trust their managers to tell the truth - which erodes trust, makes everything slower and more difficult to accomplish across your teams. Do your teams trust you? Or do you have work to do to build their trust?

The Great Resignation is shrinking teams quickly, so leaders need to re-engage their employees fast! What is your plan to re-engage your employees?

Where in your organization do you see friction, confusion and underperformance today? What is your plan to address each?

Upgrade your leadership skills in the 2021 Leadership Challenge starting September 28. https://t.co/WYeP1t1Rwn

75% of employees say their boss is the most stressful part of their day. But you can learn how to be the best part of your employee's day - and create a stronger, more productive team! Upgrade your leadership skills in the 2021 Leadership Challenge starting September 28, 2021

My first business as a coach was called “BetterMe” and I’ve owned the website for 20+ years. Recently a group called BetterMe in Kenya contacted me to ask if they could have my domain, so of course I said yes! Here’s a sweet photo they sent me today. 🙂

Covid-19 will be the toughest test facing most leaders in their entire careers. These habits can help all leaders navigate through the next series of normals (or through any change).

This is a helpful read: Eight actions CEOs can take to ensure a safe and successful relaunch of economic activity, by McKinsey

Our biggest fans this week: thelaurenklein. Thank you! via https://t.co/jVJ0psreUN

"This dashboard is the result of a collaboration between Facebook Data for Good and COVID-19 Mobility Data Network. Designed and built by Stamen." Facebook is tracking relative mobility change of people across their network & making that public https://t.co/yvAxvGcoa4 #dataviz

Defining Problems: The Most Important Business Skill You've Never Been Taught via @Entrepreneur @InnovInfluencer