ISG Software Research
@ISG_SW_Research
Followers
11K
Following
7K
Media
8K
Statuses
62K
ISG Software Research provides authoritative market research and coverage on the business and IT aspects of the software industry.
Stamford, CT
Joined December 2008
We have BIG news… 🥁 🥁 🥁 Ventana Research is now part of @ISG_News! This acquisition will help us grow as we continue to offer unparalleled data, market analysis and practical, real-world insights & experience to our clients. Read our PR to learn more: https://t.co/Y5nasusH8i
0
8
16
Omnichannel CX defines retail success. See which vendors lead in ISG’s 2025 Buyers Guide for Contact Centers for Retail. 🔗 https://t.co/FHHd5Kr8GF
#RetailCX #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Contact Centers for Retail Buyers Guides for customer experience software products.
0
0
0
AI and talent tech are reshaping HR. Explore Matthew Brown’s HR Tech 2025 takeaways and see how the future of work is unfolding. 🔗 https://t.co/eE2C6GsUeO
#HRTech #ISGResearch
research.isg-one.com
The HR tech market is maturing, especially with AI, but there is a readiness gap hindering organizational change and use of this advanced functionality.
0
0
1
Strong governance unlocks data’s true value. Learn how DataGalaxy helps enterprises turn data into a strategic asset. 🔗 https://t.co/38ZcWbSeNN
#DataGovernance #ISGResearch
research.isg-one.com
DataGalaxy combines data catalog functionality with a portfolio-based approach to data governance to highlight value and impact of data initiatives.
0
0
1
Insurance contact centers are evolving fast. See which vendors lead in CX innovation in ISG’s 2025 Buyers Guide. 🔗 https://t.co/viD8qNOwWT
#InsuranceCX #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Contact Centers for Insurance Buyers Guides for customer experience software products.
0
0
1
Procure-to-Pay is going intelligent. Explore ISG’s 2025 Buyers Guide to see which vendors lead in automation and efficiency. 🔗 https://t.co/Z16HZoyMji
#Procurement #ISGResearch
research.isg-one.com
Verint’s comprehensive AI product line allows organizations to inject AI apps into their existing tech stack at their own pace, with minimal disruption.
0
0
1
Data resilience is a business imperative. Explore how AvePoint’s Confidence Platform helps enterprises protect and govern critical data. 🔗 https://t.co/0ZjHqh997s
#DataResilience #ISGResearch
research.isg-one.com
AvePoint’s AI-driven, multi-cloud data recovery offers the security of data backup plus business continuity, automated governance and risk intelligence.
0
2
2
Data is the backbone of modern finance. Learn how leaders are building agility and insight with data-driven finance. 🔗 https://t.co/NTGZvK3jOq
#FinanceTransformation #ISGResearch
research.isg-one.com
Automation and AI tech promote quality financial processes by maintaining data integrity from beginning to end, while speeding performance, reducing errors.
0
0
1
Healthcare contact centers are transforming patient experience. See which vendors lead in ISG’s 2025 Buyers Guide. 🔗 https://t.co/o2lfWzDUBR
#HealthcareCX #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Contact Centers Healthcare Buyers Guides for customer experience software products.
0
0
1
Go-live is just the beginning. Learn how to build a continuous adoption practice that delivers lasting value. 🔗 https://t.co/tuBpG1yHFj
#DigitalTransformation #ISGResearch
research.isg-one.com
A continuous adoption approach to new HR tech includes sustained attention to the user experience post-go-live and responding to feedback in real time.
0
1
2
Self-service just got smarter. Explore ISG’s 2025 Buyers Guide to see which vendors lead in AI-driven service experiences. 🔗 https://t.co/xnNZLCtcoV
#CustomerExperience #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Intelligent Self-Service Buyers Guides for customer experience software products.
0
0
2
Financial consolidation is evolving fast. Explore ISG’s 2025 Buyers Guide to see which vendors lead in speed, accuracy, and control. 🔗 https://t.co/oeFwBftr8T
#FinanceTransformation #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Financial Consolidation Buyers Guides for Office of Finance software products.
0
0
1
Turn conversations into insight. Explore ISG’s 2025 Buyers Guide to see which vendors lead in customer interaction analytics. 🔗 https://t.co/cTVL7FYuYv
#CustomerExperience #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Customer Interaction Analytics Buyers Guides for customer experience software products.
0
0
1
The right cloud platform drives agility and innovation. Explore ISG’s 2025 Buyers Guide to see which providers lead. 🔗 https://t.co/g6ZC4bhjr8
#CloudPlatforms #ISGResearch
research.isg-one.com
ISG Research evaluates 8 software providers' offerings in the Cloud Platforms Buyers Guide.
0
0
1
Financial close is going digital. See which vendors lead in automation and accuracy in ISG’s 2025 Buyers Guide. 🔗 https://t.co/XCk069qOVq
#FinanceTransformation #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Financial Close Buyers Guides for Office of Finance software products.
0
0
1
Empowered agents drive better CX. See which vendors lead in ISG’s Buyers Guide for Agent Management. 🔗 https://t.co/tREifp4OTf
#CustomerExperience #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Agent Management Buyers Guides for customer experience software products.
0
0
2
Conversational AI is revolutionizing the workforce. Explore ISG’s 2025 Buyers Guide to see which vendors lead in employee enablement. 🔗 https://t.co/dqXFsxLaxP
#ConversationalAI #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Conversational AI for Workforce Buyers Guides for Collaborative AI and Communications software products.
0
0
1
Record-to-Report is evolving from compliance to intelligence. See which vendors lead in automation and insight in ISG’s 2025 Buyers Guide. 🔗 https://t.co/ve40eIrjeA
#FinanceTransformation #ISGResearch
research.isg-one.com
ISG Research offers market observations and overall results from the Record to Report Buyers Guides for Office of Finance software products.
0
0
1
Every touchpoint shapes CX. Learn why understanding the full customer journey is key to enterprise success in ISG’s latest perspective. 🔗 https://t.co/A9klw6eCvQ
#CustomerExperience #CX
research.isg-one.com
To create CX that generates growth and revenue, a business must have a broad contextual framework to analyze customer behavior over a lifecycle.
0
0
1
Conversational AI is transforming CX. ISG’s 2025 Buyers Guide reveals which vendors lead in automation, engagement, and results. 🔗 https://t.co/O6SBPuBNHg
#ConversationalAI #CX
research.isg-one.com
ISG Research offers market observations and overall results from the Conversational AI for CX Buyers Guides for Collaborative AI and Communications software products.
1
0
2
Future-ready workforces need more innovative learning. ISG’s 2025 Buyers Guide for Learning & Development Suites rates providers delivering personalized, scalable, AI-driven training. 📖 Read more: https://t.co/IECN9OUG3e
#LearningAndDevelopment #HCM
research.isg-one.com
ISG Research evaluates 9 software providers' offerings in the Learning and Development Suites Buyers Guide.
0
0
1