ING Australia
@ING_Aust
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Following
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Media
353
Statuses
20,109
We’re here to help. Call us @ 133 464 or +61 2 9028 4077 if you’re overseas. Social media user terms: Our privacy statement:
Australia
Joined July 2009
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Effective 25 June 2019, we will make a 0.25% pa rate cut to all our variable home loan products for new and existing customers:
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We’re excited to launch a new parental leave initiative for our staff – offering both parents an equal 14 weeks of paid leave and removing primary and secondary labels:
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The wait is over. ING DIRECT with Apple Pay. Making everyday payments easier. Just tap and pay with Orange Everyday>
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We’re super proud to be receiving this award! We couldn’t have done it without our amazing customers and staff. Thank you! 🎉
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Variable home loan interest rates for new and existing customers are going down by 0.25% p.a. from 18 March 2020. Here’s what it means for you:
ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823.
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It's here! Android Pay is now available for compatible devices. Change the way you pay today and change a life >
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We're passing on the full 0.25% p.a. cut to our variable rate home loan customers! The new rate kicks in 15 May 2015.
http://t.co/cGmnwdGHKt
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Everyday Round Up takes card payments to the nearest $1 or $5 and sends the change to your savings. Get the details:
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We are increasing interest rates across some of our savings💰and home loan🏡products.
Visit our interest rate announcement page for details on how interest rates are changing and to find out what this means for you at
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We are increasing interest rates across some of our savings💰and home loan🏡products.
Visit our interest rate announcement page for details on how interest rates are changing and to find out what this means for you at .
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Our variable home loan interest rates will decrease by 0.25% per annum, from 25 June 2019. What does that mean for you? Read about it in our latest article:
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Sneak peek: Just for you, check out our latest
#OrangeEveryday
television commercial that goes to air this weekend!
http://t.co/XNT57FG7qx
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We are increasing interest rates across some of our savings 💰 and home loan 🏡 products. Visit our interest rate announcement page 🌟 for details on how interest rates are changing and to find out what this means for you at .
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Newsflash: We’re passing on a 0.25% p.a. rate cut to our variable rate residential and commercial loan customers! (1/2)
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Hi Everyone, there is a delay affecting incoming deposits this morning which includes Salary credits. We’re working to clear funds into accounts as soon as possible. At this stage there is no ETA but we will keep you updated with any news. We’re sorry for the inconvenience.
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We're currently experiencing an unexpected outage to some of our services (mobile app, online banking, cards & phone services). Our team are investigating the issue & we hope to have things back up & running ASAP. Sorry for the inconvenience, we'll update as soon as it's fixed.
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@callirosexo
We don't have a policies relating to your profession Charlie. We would be happy to have you as a customer :) ^ Jenna
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🚨 TEXT SCAM ALERT 🚨
Scammers are texting people pretending to be ING, advising them their account has been restricted and asking them to verify their phone number by clicking a link or calling a provided number to restore access.
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UPDATE: Hi everyone, our services are back up and running. Thanks very much for your patience while we worked on getting these fixed.
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Due to the Optus outage we’re having some problems with our 133 464 phone number. If you need to speak to us give us a call on +61 (02) 4355 9049. Thanks for your patience.
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Since launching our new equal parental leave policy 12 months ago, we've seen a 4x increase in dads taking extended leave to share the care at home 🙌
A new study has revealed that now more than ever, parents of newborn babies are feeling isolated and in need of support during the pandemic. Many are turning to their employers for parental leave for both partners with some companies offering as much as 14 weeks.
@gemmaacton
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Helping make Australians more financially savvy is what we’re all about so we’ve joined
@sunriseon7
and
@7NewsAustralia
as
@Channel7
's finance partner to help break down the daily money stories that impact you, so you can do your thing.
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We’re aware some customers are experiencing issues using their cards and making payments.
We’re working quickly to identify the issue and get it fixed, please keep an eye out on here and our webpage for updates.
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Our thoughts are with those affected by the floods in NSW. We hope you’re safe. If you’re impacted by the NSW floods, please call 133 464. We're here to help 24/7. ^The ING team
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Hi everyone, the industry is working through the OSKO issue that was affecting payments made last night. Processing of overnight payments is underway but there may be some delays as we work through the backlog. (1/2)
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Variable home loan interest rates for new and existing customers are going down by 0.15% p.a. from 16 October 2019. Here’s what it means for you:
ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823.
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We are increasing interest rates across some of our savings 💰 and home loan 🏡 products. Visit our interest rate announcement page 🌟 for details on how interest rates are changing and to find out what this means for you at .
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We’re incredibly proud of our Broker team for receiving Bank of the Year and congrats to our very own Stuart Moore for receiving Best Non-Major Bank BDM at the
#AusMortgageAwards
🎉
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We are increasing our rates across some of our savings and home loan products. For more information on savings: and home loans:
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@ThomasHNguyenv
There are still a lot of great reasons to refer your friends, Thomas. Who doesn’t love an account with no monthly...
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We have detected a sharp increase in the number of texts scammers have been sending claiming to be from ING. These texts will state your account has been suspended and direct you to click a link or call a number to restore access.
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@CharlsForde
Hi Charlie, At this stage we do not have Business transaction accounts. Our Orange Everyday accounts are for personal use only. We may introduce these in the future but they are not available at the moment. ^Andrew
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@olivesophierose
Thanks for reaching out, it is great to see that you have recognised this as a scam. Can you confirm that you have not sent funds? Our team are aware of a message circulating and are on top of it however I have forwarded this for their information. ^Kate
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🚨 SCAM ALERT 🚨
Watch out for a fake SMS currently circulating from scammers pretending to be ING, asking you to click a link to accept terms and conditions for our Savings Maximiser rate. 1/2
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We're currently experiencing an unexpected outage to PayID and OSKO services. Instant payments and transfers are not available at the moment. Our team are investigating the issue and we hope to have this service back up and running ASAP. We're sorry for the inconvenience.
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Hi Everyone,
To make sure any payments
you’re processing above $1000 and to non-participating banks of the New
Payments Platform are received prior to Easter, please be sure to submit before
7:00PM (Sydney Time) 17th April 2019. (NPP is 24x7, 365 days of the year)...
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Update: Resolved- All customers should now have received their outstanding payments. Once again we appreciate your patience and apologise for the inconvenience.
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UPDATE: Our PayID and OSKO services are back up and running. If you tried to make a transaction or payment during this time, it may take up to three hours to process. Sorry for the inconvenience and thanks for your patience while our team were investigating.
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Help’s at hand. If you’re a customer with an ING Home Loan, Personal Loan, Orange One credit card or you are a small business with an ING Commercial Loan, you may be able to pause your repayments for up to 6 months. Details: (1/2)
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We are increasing interest rates across some of our savings💰and home loan🏡products. Visit our🌟brand new interest rate announcement page🌟for details on how interest rates are changing and to find out what this means for you at
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🚨Scam alert🚨Beware of an email impersonating ING with a PDF attached featuring term deposit interest rates. If you think you have been impacted, call 1800 052 743. Visit for more information on this scam and tips on how to avoid it.
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This Sunday 20 September we’ll be doing some planned maintenance to our systems between 5am and 12pm.
We don’t expect any interruption to your banking however please note that some scheduled BPAY and Pay Anyone transfers during this time may be delayed by a few hours.
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Variable home loan interest rates for new and existing customers are going down on 18 July 2019 by 0.20% per annum. Here’s what this means for you:
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This Sunday 23 May we’ll be doing some planned maintenance between 3pm and 5pm AEST. We expect minimal interruption to your banking however some Verified by Visa online purchases may be impacted during this time. We’re sorry for any inconvenience this may cause.
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82,000 reasons to switch to Australia's most recommended bank >
http://t.co/kUvDRofljy
via
@smh
http://t.co/c32X5SUPH4
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.
@GrillTeam
Rest easy, Matty. No need to put in the hard yards hunting down an ATM with an Orange Everyday. Enjoy!
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@INGDIRECTAUS
has removed any advertising on the Alan Jones show on 2GB as of Monday 1 October.
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🚩You should never have to send money to receive payment. If in doubt, don’t click on any links, delete the email and end any transactions.
For more info on scams and how you can protect yourself, visit 3/3
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A big THANK YOU to our customers, we couldn't be more thrilled to be your bank - We received a customer satisfaction result above 90% in the latest
@roymorganonline
report:
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Update: The outage issue with our card services has now been fixed - you will now be able to use your ING cards as normal. Thank you for your patience while this was being resolved.
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If you tried to make a payment last night and it is still “pending” in your transaction history, please hold off on resubmitting it. If the transaction failed it is ok to resubmit. Thanks for your patience with this, we are working to get it sorted as quickly as possible. (2/2)
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We’re increasing interest rates across some of our savings 💰 and home loan 🏡 products. Visit our interest rate announcement page for details on how interest rates are changing and to find out what this means for you.
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We are increasing our rates across some of our savings and home loan products. For more information on savings: and home loans:
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Updates for home loans: Some of our Owner Occupier Fixed Rate Home Loans are decreasing. No changes to Variable Home Loan interest rates at this time: ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823
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Update: We are currently processing all outstanding payments. For those customers that haven’t yet received their funds we expect this to be completed very shortly. We appreciate your patience and apologise for the inconvenience.
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Great to see our Orange Everyday transaction account featured in
@RateCity
's list of bank accounts that are ideal for travelers:
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Want to
#SpendYourLunchWell
in Sydney today? Head to Martin Place for some Dynamo magic!
http://t.co/Y2EN13fLVD
@DynamoMagician
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@l33tr4n55
Hi there, you can earn up to 4.80% variable interest on up to $100,000 when you also hold an Orange Everyday and each month meet the eligibility criteria and grow your nominated Savings Maximiser Balance (excluding interest)...
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We are thinking of all of our customers right now who are currently experiencing stay at home restrictions. If you need assistance during these challenging times, please know we're here to help:
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Our Customer Support team are ready to help 24/7, even when we asked them to be in our newest TV ad.
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Congratulations to
@VaughnRichtor
for winning Financial Services Executive of the year at last night's
#RFiARBS2016
!
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Hi Everyone. We have confirmed a delay affecting incoming deposits this morning including salary. We're working to clear funds into accounts as soon as possible. At this stage there is no ETA but we will keep you updated. We're sorry for the inconvenience.
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.
@MrsPress
on how
@TheSocialOutfit
is leading the way with their ethical & sustainable fashion >
#Dreamstarter
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Tweet us a time you’ve stepped up to a challenge and $100 will go to
@CPAllianceAU
! T&Cs here>
http://t.co/TDGbQVjwrJ
http://t.co/o50sX9BZxe
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(2/2) Our IT team are investigating it right now and we hope to have the service back up and running as normal soon.
At this stage there's no ETA but we will keep you updated with any news.
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Woo! We took out top gong in
@mozo_au
People's Choice Awards for Best Bank, Best Savings Account and Best Bank Account. Here's
#ThankINGyou
!
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What is the best way to save money when planning a holiday?
Booking well in advance
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Booking last minute
18
There is no difference
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The safety of your data and funds is our priority. We have measures in place to help detect unusual account activity.
For more information on what ING is doing to help Optus customers and what customers can do to help protect themselves please visit
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UPDATE: Our PayID and OSKO services are back up and running. If you made an instant payment and transfer between 7am and 10:20am today, it may take up to 24 hours to process. Sorry for the inconvenience and thanks for your patience while our team were investigating.
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Congrats to Brett Sparre of S.A. you’ve just won $5K. As you’re Mysteriously Minted, just add it to your cash stash.
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"Customers are taking advantage of new technology to help themselves to better banking" says
@LisaClaes
.
http://t.co/p3YTeFrbNv
via
@abcnews
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Got a big idea for social change? Applications now open for a share in $100,000 worth of funding through Dreamstarter
http://t.co/ylQK2r1qXf
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We're currently experiencing an unexpected outage to PayID and OSKO services. Instant payments and transfers are not available at the moment. Our team are investigating the issue and we hope to have this service back up and running ASAP. We're sorry for the inconvenience.
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Hi everyone, we're experiencing an unexpected outage on our card services. Our team are investigating it right now and we hope to have this service back up and running as soon as possible. We're sorry for the inconvenience this is causing.
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ING DIRECT will cut the interest rate on its variable mortgages by 0.25%, effective Friday 12 October.
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Another
#Dreamstarter
project doing amazing things. So proud of the crew at
@TheSocialOutfit
! > via
@GoodOnYou_AU
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Our 2019 financial results are out: CEO Uday Sareen covers the key stats in this 90 sec update. You can see the full report in our newsroom:
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UPDATE: Resolved - All outstanding payments have now been processed. Thanks very much for your patience while we worked on getting this fixed and sorry for the inconvenience.
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🚨SCAM ALERT🚨 Do you sell items online?
👀 Keep your eyes peeled for scammers posing as buyers who ask to use PayID or PayPal and request your email address. 1/3
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Hear ye! Mayuri Kain of ACT, you’ve won $5K and the title Sir (or should we say Lady) Save-a-Lot. Congratulations.
0
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We will be increasing all new and existing owner occupier and investor variable home loan rates by 0.25% p.a.
The new rates are effective from 10 May 2022. Existing home loan customers will receive a letter in the post confirming the updates by 1 June 2022.
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Smart, safe and simple. Just tap and pay with Orange Everyday >
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Exciting news🎉ING’s Everyday Round Up to Charity feature is being rolled out from this month and includes over 25 incredible charities to donate to. Find out more here:
Using emojis, tell us what cause is closest to your heart in the comments below 👇
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We are aware some customers are waiting on payments to enter their ING accounts. All incoming payments sent to us have been processed at our end. However, it appears there is a glitch in the payment chain which means some payments have not been sent from other institutions. 1/2
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5
We are increasing our rates across some of our savings and home loan products. For more information on savings: and home loans:
4
1
6
UPDATE: We are currently processing all outstanding payments.
Majority of payments have now been processed, for those customers that haven't yet received their funds we expect this to be completed very shortly.
We appreciate your patience and apologise for the inconvenience.
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Are you a
#Dreamstarter
? We’re supporting
@OZInnovation
’s
#changefest
- $10k goes to the best social change events!
http://t.co/Zz4SP5sk2F
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Are you a Moula Mover or Natural-Born Money Magnet? Take our quiz and you could win $5K:
0
2
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Has
@FelicityBriody
’s social change idea got you dreaming? Apply for
#Dreamstarter
funding:
http://t.co/m0xti79dfN
http://t.co/XAQr6OjJaA
0
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The next batch of
#Dreamstarter
projects are now live. Show your support, get behind them >
#socent
#crowdfunding
0
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We’re here and ready to support you. Visit our website for some of our most frequently asked questions at this time around managing your money, super, savings and how we can help if you’re experiencing financial difficulty:
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We are increasing our rates across some of our savings and home loan products. For more information on savings: and home loans:
5
0
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Are you a spender or a saver? Take our quick quiz to find out and you could win $5K:
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Great news! We're passing on the full 0.25% p.a. rate cut to our variable rate home loan customers from 20 Feb 2015.
http://t.co/cuF7CNnWFp
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