Howard Wilson
@HowardXWilson
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husband, father, humanitarian, CFO @pagerduty, reader, learner, dreamer, @sydneyswans supporter Pronouns: he/him
San Francisco, CA
Joined May 2012
Delighted to listen in to Christina Kosmowski - CEO Logic Monitor chatting to @ManjulaTalreja @pagerduty about the two way street of customer value. #pdsummit22
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Fiona Gill @anaplan and @JonathanRende @pagerduty ‘some people working effectively 12 extra weeks a year’, ‘work is broken’ ‘customers need to collaborate differently’ - being able to anticipate the unexpected #pdsummit22
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Undisputed value using Customer Service Ops offering from @pagerduty #pdsummit22 The #OperationsCloud delivers great end customer experience
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Our CPO Sean Scott ‘we need to offload more work to machines’. Our #OperationsCloud makes it possible @pagerduty #pdsummit22
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Managing interrupt work. @DanDSpringer from @DocuSign and @jenntejada chatting at #pdsummit22 about the freedom created by a good mobile experience @pagerduty
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Just like you, I'm always looking for ways to increase productivity. Join my company for a live demo to see how @PagerDuty #ProcessAutomation can help you shorten incidents by 60%.
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Believe it or not, all of these companies are represented in @PagerDuty's #PDSummit '22 speaker lineup! You can still register, so don't miss out! https://t.co/3QHWzuMRvf
Make sure to register for #PDSummit '22 before it's too late! Check out which companies will be represented in our speaker lineup. You don't want to miss out on what they have to offer! https://t.co/370x4ft6eF
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At this year's #PDSummit, I love that there is truly a track for everyone on your team to learn from. I can't pick a favorite out of the six yet! On your way to register, you can learn more about each track on @PagerDuty's site! https://t.co/3QHWzuMRvf
For #PDSummit '22, we have something for every member of your team with six tracks of actionable content. Want to know more about each of them? Check these out on our site on your way to register! #ReadyforAnything
https://t.co/370x4ft6eF
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Cambridge Cognition assesses hundreds of thousands of patients in over 100 countries, and I'm proud to say it is using my company, @PagerDuty, to help save lives. If you're curious to learn more, check out this case study!
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My colleagues at @PagerDuty conducted a survey to learn what people wanted out of Summit '22. The result? Three in-person events across San Francisco, Sydney and London with a people-centric approach at the heart of the program. Join me at #PDSummit!
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My company's biggest event of the year is so close! This is a glimpse of our past @PagerDuty Summits, and I have a feeling this year is going to be something special. Do you have a favorite #PDSummit memory? https://t.co/3QHWzuMRvf
We're taking a trip down Summit memory lane! What's your favorite #PDSummit story? We'll be making memories online and in-person this year, so register soon! We can't wait for what all is to come at Summit '22. https://t.co/370x4ft6eF
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To keep up with rapid company growth, SailPoint embraced @PagerDuty as a #DevOps best practice to empower accountability and reduce pressure on triage teams. Read how my company helped @SailPoint secure digital operations maturity!
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PagerDuty Summit '22 is quickly approaching! Our PagerDuty University instructors are excited to be offering free certification ($7500 value)! Don't miss your chance to deep dive into #analytics, best practices, and more at #PDSummit 2022. Register now!
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Check out this insightful piece by my colleague Nancy Lee where she examines the core principles underlying the traditional Customer Support model and introduces an alternative framework for tackling high-urgency issues — Intelligent Swarming.
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This week on #pageit2thelimit we welcome Kat Gaines to the Advocacy team! Kat's a #customersupport pro, and we're thrilled she's joined us. Take a listen to the new episode, and make sure to subscribe so you don't miss her future episodes
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