Hi @_lauraharvey__ - Can you please follow us and send us a DM and we can then gladly assist you - Regards Jan

Hi @Markieraybs In order for me to assist you, can you please provide the below information: Your purchase order number Your full billing address including postcode Your email address, as per your order

Hi @mollieandarchie - I hope that this finds you well Can you please provide the below information: The full filling billing address Your full name Email address as per the order The date and full value of the order Regards - Jan

Hi @Morgmar , Sorry to hear that you have an issue. Please DM us with your order details, so that we can assist you further. Thanks Georgia

Hi @CHARLOTTELEANOR I am extremely sorry to hear you are unhappy with our return policy. If you wish to discuss this further please do not hesitate to contact us via direct message.

Hi @jonoobyrne I am sorry but I have searched our system we do not have a DM from you, I cannot assist with a DM being received - Regards Jan

Hi @jonoobyrne - No DM from you has been received, please follow us and then send a DM so I can assist you - Regards Jan

HI @jonoobyrne - Please follow us and send us a DM and we will gladly assist you in this matter - Regards Jan

Hi @jonoobyrne - In order for me to assist you, can you please provide the below information: Your purchase order number Your full billing address including postcode The email address as per the order Please confirm that you are the person that placed the order

Hi @asifbymajic , Sorry to hear that you have an issue. We will respond to your DM as quickly as possible. Thanks Georgia

Hi @EsraKay80087052 - I have checked and we have not received a DM from you, can you please follow us and then send us a DM and we will gladly assist you - Regards Jan

Hi @DaExposer4 - Please follow us and send us a DM and we will gladly assist you - Regads Jan

Hi @EsraKay80087052 - Please follow us and then send us a DM, as we have not received this as yet, we will then gladly assist you - Regards Jan

Hi @EsraKay80087052 - Please follow us and then send your DM as we have not received this as yet - Regards Jan

Hi @Tony84849354 - Please follow us and send us a DM and we will gladly assist you with your issue - Regards Jan

Hi @EsraKay80087052 - Please follow us and and send us a DM and we will gladly assist you - Regards Jan

Hi @EsraKay80087052 - Please follow us and send us a DM and we will gladly assist you - Regards Jan

Hi @Bdv09381890 - Please follow us and send us a DM and we will gladly assist you - Regards Jan

Hi @z_jarvis - Please follow us and send us a DM and we will gladly assist you in this matter - Regards Jan

Hi @__sxphi - Can you please follow us and send us a DM and we will gladly assist you - Regards Jan