PRD HelpMaster
@HelpMaster
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Helpdesk, Service Desk & Enterprise Service Management Software. Automate, orchestrate and improve your business workflow for great customer support & service
Canberra, Australia
Joined March 2009
Helpdesk software with transparent, no fuss pricing, starting from AU$25. #helpdesk #itsm #servicemanagement #itil #helpdesksoftware.
helpmasterpro.com
Servcice Desk Software Pricing for HelpMaster helpdesk software
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Blogged! Service Management prioritization using an Impact vs Urgency matrix. . #itil #itsm #helpdesksoftware #servicemanagement #matrix
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HelpMaster has a comprehensive set of helpdesk software features. #helpdesk #itsm #servicedesk #customerservice
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New version of HelpMaster released!. Version 24.7 is now available for download. Highlights here:.See the new HelpMaster website for download details here. #itsm #helpdesksoftware #servicemanagement #ITIL.
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27 Years of HelpMaster #helpdesksoftware. Blogged #itsm #helpdesk #servicemanagement @AustralianMade @ITSMFA @HDAA1
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A Practical Approach for Experience Management, XLAs and SLAs
barclayrae.com
Introduction We might all be heartily sick of hearing the term ‘AI’ added to everything (in ITSM, and in fact...
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RT @HDAA1: Meet Dr Ben Hamer, an accredited futurist. Ben is one of the keynote speakers at this year's Resolve 24 Conference and will be….
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RT @HDAA1: Peter Coroneos will be addressing the critical topic of “Mental Health Wellbeing and Resilience at the Coalface" at this year's….
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French Open final this weekend has inspired a helpdesk tennis blog! Discusses how the back 'n forth nature of client support is like tennis, and how you can use status codes and other helpdesk software configuration to manage your support queue.
helpmasterpro.com
The Job state field - aka helpdesk tennis
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Love this guy running. @FinalBuilder runs everyday to build @HelpMaster #ITSM #ServiceDesk #ServiceManagement #helpdesk #code
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New version! HelpMaster v24 now available. Lots of great workflow and ITSM goodness in this release! . Release notes here #itsm #helpdesk #servicemanagement @AustralianMade .
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New client day! Great to be able to work with a new client in the education sector & implement some #ITSM and #servicedesk goodness. Lots of good workflow & process both IT services, as well as general ticketing and student/staff services. Will make for a great #servicecatalog
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Great to have another legal firm on-board with @HelpMaster helpdesk software to manage their IT support and customer/staff requests. If you're looking for on-premise, Aussie-made #ITSM #helpdesksoftware, check out HelpMaster. Great price, awesome support. :-) @AustralianMade.
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RT @Rod_Weir: The next release of @HelpMaster has so many great features and the web portal is looking better than ever. #ITSM #helpdesks….
docs.helpmasterpro.com
What's coming in the ***next*** release
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Wishing all vendors and delegates a great #ITSM show at #SITS. from your down-under friends at @HelpMaster :-) #SITS2023 @SITS_UK
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