Headspace Help
@HeadspaceHelp
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Here to answer all your @headspace questions. 🧡 Most Active 9am-5pm PST daily. If you sent us an email already let us know your email reference number.
Santa Monica, CA
Joined October 2017
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Pinned Tweet
If you're having trouble logging in, you're not alone. This is a known issue and our engineering team is working (mindfully) hard to get you back to enjoying some Headspace. 🧡
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Our systems are back up and ready to send you mindful reminders. Hope you didn't miss us too much. 🧡
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We were made aware that users are having trouble logging in. Our engineering is on it and working on a quick fix. ⚡️
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Thank you so much for your patience while we worked to squash the iOS crashing bug. Please head to the app store to download the newest version of the app for the fix. If you are still experiencing any issues after updating your app, please let us know!
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If you're having trouble logging into your account, you're not alone. We have been made aware of a third-party issue that is affecting our member's ability to log in and register for Headspace. We will keep you updated once the issue is fixed 🧡
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If you're having trouble logging in, you're not alone. We have been made aware of a third-party issue that is affecting our member's ability to log in and register for Headspace. We will keep you updated so you can get back enjoying some Headspace ASAP. 🧡
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Did you know you can access our Focus music from your desktop? Go to Singles then scroll down and you can find our Focus music. :)
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Good news! Our log in and sign up issues have now been resolved. If you are still experiencing some trouble, please reach out. 🧡
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Mindful tip: Be patient with yourself and your practice.
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Meditation Tip: Start early, start often. Always be kind to yourself and the practice.
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Q: What's the best time to meditate?
A: We recommend meditating first thing in the morning, if you can. It’s a nice way to start the day and is usually the easiest time to find a few undisturbed minutes. 🌞
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We're aware the app is currently down. Our engineers are hard at work. We hope to have a fix ASAP.
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Our team has confirmed that the third-party issue has now been resolved. Your run streak should not be affected by this issue, and you should now be able to log into your account. If you are still having trouble, try a quick refresh on our website or try to relaunch the app.
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Five ways to feel calmer right now:
1. Take three deep breaths
2. Go for a walk
3. Meditate for five minutes
4. Sip some herbal, chamomile, or green tea
5. Distract yourself with a sensation or activity
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The holidays are here which means higher than normal email volumes for us and longer wait times. Don't worry if you need support just send us a DM and we can get you sorted ASAP! ⚡️🧡🔍
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Be present with happiness, present with anger, present with anxiety, sadness, and excitement. The emotion is not so important — to be present with it is enough.
#MindfulMoments
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Headspace’s 30-day Sleep course, for example, isn’t designed to be a quick fix, rather it’s designed to change your relationship with sleep. By gradually training the mind — you gradually create an environment conducive to a good night’s rest.
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We've been made aware our group meditation feature is not working properly. Our engineers are aware and working on a speedy resolution!
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Mindful tip: take a moment now for a quick stretch and a few deep breaths.
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Don't forget. 👇
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Curious about our "Weathering the Storm" collection and our other free offerings? Learn more here:
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We were experiencing some login issues earlier. We have now resolved this and you should be able to log back in. 🧡
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When you are next out walking in your neighborhood, go slower than usual. Go for a good amble.
#MindfulMoments
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The benefits of meditation come in time. It's all about showing up — in due time, you'll begin to notice subtle changes.
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@Birdi3
@Headspace
We apologize for any trouble towards our Lifetime subscription. We sure hope we can bring it back, I will send your comments to the right team!
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Big mood.
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We have heard of a few members experiencing an issue with their Journey not updating accurately. Do not worry our engineers are on it, and you should see this fixed shortly.🧡
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Stay tuned for updates, we truly apologize about this inconvenience.
We're currently experiencing some issues with our iOS app. Engineering is aware and looking into a speedy fix. To follow updates, please go to
@HeadspaceHelp
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Meditation tip: Be kind to yourself and your practice. You got this! 🎯
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✨✨✨
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Like the moon, life goes through cycles. These nightly changes in the sky serve as a reminder to us all about the impermanence of all things. 🌝
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This is now resolved. Now for a mindful break. Thanks for your patience. 🧡
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Do you have any feedback on how we can support you better? Tell us below.👇
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Mondays can be tough. Have you taken a moment for yourself today?
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@Headspace
We're still working on this. If you're worried about losing your run-streak please just DM us we can restore for you!
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If you're on an iOS device and your app is down, you may go to your mobile browser or desktop computer to access us at .
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The heart of meditation is resting in uncertainty. Allow life to unfold. It's almost Friday. 😉✨
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Before you send a message. Think about who’s on the other end. We are all humans. Living one life. Let’s be kind to one another. Always.🌎🧡
#MindfulMessaging
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May you be happy. May you be healthy. May you be well. ✨
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A meditation practice can help you cultivate more compassion and love, not only in your relationships with others, but also in the your relationship with yourself. Learn more about love meditation:
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Friendly reminder: we're performing maintenance on our system today. This means we will not be able to send any notifications, password resets, or even family plan invites. If you need assistance our support team is just a DM away.
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What they said.👇We're here for you!🧡
Our support team is mindfully working towards answering all of your questions. Unfortunately, we are still experiencing higher than normal email volumes. We truly appreciate your patience. If you need immediate support send us a DM with your email reference number
@HeadspaceHelp
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Prioritize the health of your mind, Create a space, schedule a time, examine why you are motivated to meditate ... and go do it.
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Research shows it’s not too late to start building a healthier mind. Here's how meditation can boost your brain power, no matter your age.
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Thank you for your patience while our engineers tirelessly work on a fix for the app crashing on some iOS devices. While we wait for the release of the fix, please follow along via our FAQ page for the current workaround to play your sessions:
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We don’t push you to meditate. We just highly encourage it. Did you know we give free subscriptions to educators? Find out if you qualify here:
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We're currently seeing some issues with the run-streak feature not displaying. If you don't see it, don't worry our engineers are on it. DM us for any questions! ⚡️
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We are aware of an issue with content loading on some iOS devices. Our engineers have been tirelessly debugging. We apologize for all of the inconvenience. In the meantime, please join us on to listen to the desired content. Stay tuned for updates.
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Calling all non-morning people: here’s how to make mornings less sleepy and more mindful:
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You're absolutely enough.
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The issue has now been resolve, thank you for your patience.🧡
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Update: Unconditional Love is up and running again via the app. Thanks for sticking with us. Enjoy your Everyday Headspace meditation. 🧡
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If you're in school studying for finals or just having a bad case of the Mondays know that it'll be okay. Check in with yourself.
#Headspace
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Mic drop. 🎤
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@LtJayVick
We apologize for any trouble with our Lifetime subscription. We sure hope we can bring it back, I will send your comments to the right team!
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Need your support email escalated? Tweet us your reference number. We got you!
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“Is it okay to fall asleep during meditation?” We get this question a lot. Hint: it’s normal.😴💤 Check out this FAQ:
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@dunnpatrick
@Headspace
We’re actively exploring ways to provide Headspace access to those who most need it and to support members as we navigate this stressful and uncertain time together.
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Unfortunately, we have been made aware of an ongoing issue with multiple error messages which are preventing members from using both the App and Website.
Please review out FAQ for more details. We appreciate your patience.
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*BRB stretching*
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Support is here for you 7 days a week. Send us a DM if you need help!
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Mindful tip: close your eyes for 15 seconds to just pause.
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We offer support 7-days a week. Send us a message and we will get back to your shortly. 🤗
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We understand there's no ideal time to have your app go down, especially when you're trying to sleep. Go to our YouTube channel to check out some of our mini sleepcasts here: . 😴
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If you ever need support, just DM us with your email and we will get to it right away. Know that we are here to help!
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It's too pricey.🙅♀️
I don’t know who needs to hear this, but if it costs you your happiness, it’s too expensive.
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Too much on the to-do list today? First, take a deep breath. Now, let’s approach this mindfully, one foot in front of the other. You’ve got this.
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This is your friendly reminder, don’t forget to meditate. ⏰
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See ya. 👏
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Don't forget to check out our *free* offer for those unemployed in the US.🧡👇
Go here:
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Happy Sunday! If you have any support questions, we're only a DM away.
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