Groove
@Groove
Followers
7K
Following
488
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84
Statuses
7K
The refreshingly simple, and remarkably powerful, customer service platform.
Joined March 2011
[status] Scheduled (Mar 26, 2022, 01:00 GMT-05:00): Maintenance will begin as scheduled in 60 minutes.
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This list never gets old - The 100 Rules for Being an Entrepreneur http://t.co/FzY26HOaeS via @jaltucher.
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What's your strategy for dealing with angry customers? . Here's a look at our basic 5-step process →. #CustomerService.#startup #smallbusiness #customers.
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[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
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"Ultimately customer satisfaction and word-of-mouth really drives everything." http://t.co/goiDxMktGY.
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Behind the Scenes: How We’ve Built a $5M/Year Business in 3 Years With Content Marketing
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Sales, Marketing, Design, and Growth Hacking: Your Go-To Guide for Growing Your Business http://t.co/POvaEWECo7.
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How @Zapier Went From Zero to 600,000+ Users In Just Three Years | An Interview With @WadeFoster
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How @ProductHunt Went From a Side Project to One of the Hottest Sites in Tech | Interview with @rrhoover
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Want to integrate Groove & your other favorite apps without any coding? With our new @zapier integration, you can! http://t.co/kdgpwMQovs.
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NEW: How We Grew Conversions 15% After Launching Our @SlackHQ Integration http://t.co/qwtDG4JI3q.
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The term “SLA” can be especially anxiety-inducing—Do my customers expect a service level agreement? What should I have prepared if they ask?. We cover all these questions and more in our latest post:
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9 Influencers Every Customer Service Pro Should Know feat @neilpatel @hyken @cduhigg @chaseclemons @CaroKopp & more!.
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Class is back in session here at Groove, and we're starting with a few must-read posts. Our new blog collection covers “the basics” of customer service—but it's not just a vocabulary lesson.
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Brutal and brilliant: 15 Unforgiving Landing Page Critiques by @oligardner, @peeplaja and @copyhackers via @unbounce
http://t.co/lnRzFv8tXH.
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Your mother always told you, you get one first impression: Steps to a Successful Welcome Email http://t.co/NYN02A24OD via @lincolnmurphy.
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From Sleeping On A Couch To Making Millions Connecting People: An Interview With @LewisHowes (plus, win his book!).
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.@adii shares how to build a rocketship - Build the right product. Acquire customers. Earn financial freedom. http://t.co/yXnahtFlsw.
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How @Mention Went From Zero to 350K Users In 3 Years http://t.co/ZOTTw4WiD1 an interview with @mvaxelaire.
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Growth Hacking: The Characteristics Of A Content Hacker http://t.co/bd5jhCxJCY via @garrett_moon.
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How our SaaS startup got 1000+ private beta signups in just 7 days, without getting Crunched. http://t.co/1CSVf64R0g.
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10 Quotes To Change How You Run Your Startup http://t.co/jXGUrOzjPU (feat. @Benioff, @davidkarp, @danmartell).
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How @ProductHunt Went From a Side Project to One of the Hottest Sites in Tech | Interview with @rrhoover via @Groove.
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With “free,” you’re attracting customers who aren’t looking for the value you provide | http://t.co/k4MjKZx51S via @Shpigford.
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13 Books That Have Changed The Way I Do Business (Enter To Win Them All)
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Join @lenmarkidan, @tommyismyname, @flowapp and @morganb for #CROday tmrw: http://t.co/QhvAONpT6r <- learn about early traction for startups.
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How Our Business Turned a Major Obstacle Into a Huge Opportunity (And How You Can Too)
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Join more than 3K businesses who've signed up for $20K in free SaaS from @kissmetrics @unbounce @grasshopper & more http://t.co/82EcwxYtTi.
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The Only 5 Types of Messaging You Need for your Company http://t.co/30AhCClK9w by @wmougayar
http://t.co/L2KeIBNUPl.
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Understanding Your Site's Traffic Sources http://t.co/SjqEXCq1pn via @chartbeat
http://t.co/YMJQJ5gW5a.
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Meet the latest member of the Small Business Stack ( http://t.co/VSzsN0P9t2):
@adespresso Optimize your FB ads like a boss. Welcome :-).
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We're happy to announce that one of the most-wanted features is now available in Groove 2.0:
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Why I Walked Away From a $12M Acquisition Offer 18 Months After Our Startup’s Launch
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5 Things Being Raised In A Cult Taught Me About Sales http://t.co/e5Ma4MlxSk by @kyleracki via @proposify.
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Why your startup needs to obsess over culture http://t.co/VwRAGg8agM featuring @dharmesh, @bhorowitz, @awilkinson.
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Using #Gmail for #CustomerSupport? . Here are the 10 best practices you need to know 📨. #startup #entrepreneur #tech #smallbusiness.
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18 Extraordinary Lessons Learned From Interviewing The World’s Top SaaS Entrepreneurs
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Apps our startup loves to use - To stay on track: http://t.co/03KPRW6ohS
@37signals @trello @pivotaltracker @googleapps @dropbox.
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Fun Friday milestone: the value of the FREE SaaS apps in our Small Biz Stack is now > $30K! Get it all free here: http://t.co/gkT4WLd16g.
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NEW: An Interview With @hnshah, Founder of @CrazyEgg and @KISSmetrics (a new series on the Groove blog!).
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Full service has been restored, we will continue to monitor the situation closely over the next several hours and keep people posted if there are any additional problems.
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26 Blogs That Helped Our Startup Grow From $0 to $100K in Monthly Revenue
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The 3 Elephants In Your Conference Room - great stuff on planning better meetings by @jasonyogeshshah at @DoMeetings: http://t.co/tXR3nf5AA7.
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