Had fun today facilitating some productive discussions on resilience and profitable partnerships with the friendly team at MBCM Strata Specialists. Thanks Kellie Tunstall Shiel for pulling this together! You have a fine group of franchisees.

When you see a photo like this it’s like watching one’s babies spread their love into the world. Thanks Dianne Davis for supporting our work in this way.

JUST DON’T FORGET THE EI. Yes yes yes, AI is important. But just remember, if your business adds value through relationships, your biggest competitive advantage may be more about EI (Emotional Intelligence).

GROWTH MINDSET IN ACTION: Congratulations Hungry to Jack’s leadership team for engaging FRI to conduct an in-house Culture of Franchising Workshop. Loved the People Power Room! Melissa Anderson Jenny McKie Hungry Jack's® Pty Ltd #growthmindset #positivef… https://t.co/uD4k1earXN

I joined the franchising sector 48 years ago working for one of Australia’s first homegrown franchise networks, while completing my psychology studies, so I could one day get a “real job”. Who would have thought that understanding the psychology of franch… https://t.co/3GJQErRJz3

What a fun time we had this morning at the BNI networking breakfast. Learned heaps about how to build a business one quality relationship at a time! Thank you so much @fmarcoux96 and the BNI (Business Network International) Australia team. #NFC23… https://t.co/4T7Fn6YrOx

Very grateful to be able to share our new FRANCHISE Change model at Franchise Council of Australia Convention today.

FRANCHISE RELATIONSHIPS HANDOUTS: Thank you Kwik Kopy for prompt delivery of materials to be distributed at FCA Convention next week. I’ll be launching a new model on how to get franchisee buy-in to change and hope to catch up with everyone who is attendi… https://t.co/WPzLTyJFlJ

TOP 5 AUSSIE FRANCHISE EXECUTIVES ANNOUNCED: Congratulations and thank you to Richard Thame, @marcel_lal Lal, Therese Frangie Jayawardene, James Hucker and Kerri Wane for raising the bar in franchise leadership and making the franchise sector a better pla… https://t.co/khqNMXvFzu

THE GINGER THINKER: I was chopping up some veggies the other night to go into a stir fry when I realised the piece of ginger on the bench was looking like Rodin’s Thinker! I never I would be inspired to stop and reflect more by a vegetable. Thank you natu… https://t.co/4eeVBZlqQa

ROCK STARS OF FRANCHISING: Thanks to all the field managers around the globe for your great work making a difference to the lives of your franchisees. This smart, committed cohort have a strong growth mindset and are completing our latest public field man… https://t.co/EoAVo4zrQ5

HOW TO LIVE PAST 100 IN GREAT SHAPE: Jacinta and I share a mother-in-law. This is a great post with some useful observations…

Last week in a Franchisor Excellence Masterclass I asked the franchisor executive participants what their franchisees want. Their reflections reminded me of this post from a couple of years ago after a similar exercise. Hope you enjoy it.

FROM FRUSTRATION TO FULFILMENT: 23 years ago something happened that made me mad. My wife suggested I channel my frustration into a creative project. So I wrote and, with help from several supporters, published Profitable Partnerships. This not just chang… https://t.co/fVEZ91tvFq

I received a really nice email today from Suave Brachowski, President at USA Insulation. It included many insights and observations and I'd like to share some of these with you. ".... I truly believe that one of the reasons for our success is that we se… https://t.co/74QyBsE6DY

A DIFFERENT KIND OF WHEEL! Franchisor executives, if you’d like to join our Franchisor Excellence Masterclass we still have a few places. You’ll find details here: https://t.co/JEB9rJifXZ

HOW TO MAKE AN AUTHOR HAPPY: You sit down next to him at a convention of 4000 people, pull out a copy of his book and say you have also just bought a copy for all your team. Thank you Andrew Dahle!

These random conversations are the best part of attending an IFA convention.,,,,,

FIELD SUPPORT SESSION KICKS OFF: Fascinating panel in this high energy CFE session. Thanks Jeff Bevis CFE, @TimKatsch, @tomspadea, @SinclairLance for sharing your experience with the group. #ifa2023

TURNING THE LAW ON ITS HEAD: My colleague, franchise attorney Brian Schnell, demonstrated some courageous facilitation in today’s FranTogether Workshop by doing a Yoga headstand as part of our final energizer break. Thanks also to my other co-facilitator… https://t.co/J2XSqlnvob