
Gov Design Academy
@GovDesignAcad
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Gov Design Academy, training & research institute 🇨🇦 Partners with HNW, CX design firm specializing in CX & public service design and data analytics🇦🇪
Ottawa, Canada
Joined February 2011
خلال الشهر الماضي، تواصلنا مع طلاب وخريجي RIT دبي لمناقشة الفرص المهنية في HNW. ألهمتنا طاقاتهم ونتطلع لتعاونات مستقبلية!.Last month, we connected with RIT Dubai grads & students to discuss career paths at HNW. Inspired by their talent and excited for future collaborations!.#RIT
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رحلة تجربة المتعامل:تعرف على أكثر من مجرد خريطة عمليات. Journey Mapping: Learn More Than Process Mapping. 📧 sswaid@hnwconsultancy.com.🌐
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This week, we were honored to join the Government CX Summit 2024 in Abu Dhabi! Dr. Hassan Khudair shared impactful insights on CX transformation and citizen-centered solutions. Inspiring discussions on AI, personalization, and the future of public sector CX! . #GovCXSummit2024
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Join Dr. Hassan Khudair at #GovCXSummit2024 for insights on CX transformation!. 📍 The Ritz Carlton, Abu Dhabi.⏰ 9:50 AM: Roundtable – 'Innovating Public Sector CX'.⏰ 1:25 PM: Presentation – 'Critical Success Factors for CX'.#CustomerExperience #CXInnovation #Abudhabi
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Our wonderful team, enjoying the beautiful November weather and celebrating small successes that drive big achievements. Here's to more milestones and memories!. #Teamwork #SuccessStories #CelebratingAchievements #SmallSuccessBigImpact
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Dr. Hasan Khudair leads a session on Strategic CX Transformation, sharing public sector expertise with urban planning partners. The training focuses on aligning strategy with action, empowering teams, and building citizen-focused systems. #CxTransformation #UrbanPlanning
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Exciting day ahead @fwd50conf ! If you’re attending, join Dr. Wafa Snaineh as she shares her expertise on CX innovation. Don’t miss the chance to gain exclusive insights and elevate your approach to customer experience!. 📍 Main Stage, Ottawa, Canada. ⏰2:00 PM – 2:30 PM (EST)
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Curious about CX policies? Our article explains how a CX policy defines roles, aligns efforts, and brings a citizen-centered focus to government services for effortless experiences. #GovDesignAcademy #CXPolicy. 🔗
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Just over a week since GITEX 2024, and the innovations are still brewing! We showcased projects transforming CX & advancing HCD in the public sector, sparking exciting discussions about the future of government services. Ready to carry these lessons forward! #GITEX2024
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