goMoxie
@Go_Moxie
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GoMoxie's digital guidance platform improves the #CX and increases conversion rates for faster company growth. Create certainty and empower customers.
San Bruno, CA
Joined April 2008
79% of customers prefer live chat to other forms of customer service. Download our handbook for tips on when, where & how live chat can be used to improve your CX. https://t.co/VE1TKgvvyJ
#artificialintelligence #digitaltransformation #businessintelligence
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Help articles are an efficient and effective way to get common customer questions solved that doesn’t crowd your contact center. 🙌 https://t.co/MRVXRLVvlH
#businessintelligence #consumerbehavior #digitaltransformation
nice.com
CXone digital and self-service solutions simplify service delivery for faster, earlier resolution of customer issues and reduced costs for your business.. Discover top solutions with NiCE.
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CONTEXT eliminates predictable barriers in digital customers journeys. Here are 5 CONTEXT features you didn’t know you needed. https://t.co/jvlkYykv5Y
#digitaltransformation #innovation #technology
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Want to know what it’s like working with goMoxie? Here's how we help organizations solve common problems. #innovation #digitaltransformation #technology
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We’re driving better customer experiences! 🚗 Will you come along for the ride? https://t.co/pEpbPx7o21
#digitaltransformation #artificialintelligence #technology
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Did you know about this major disconnect? 😯 These tips from @MarTechSeries will help ensure you provide the digital journey you want your customers to have. #digital #businessintelligence #digitaltransformation
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Customers don't want to deal with yet another virtual interaction when conducting business with you online. 😫 Avoid contributing to the zoom burnout by offering self-service. #digitaltransformation #ecommerce #digitalhttps://www.gomoxie.com/blog/unlocking-customer-zoom-fatigue/
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@TaraSporrer, SVP Marketing at @Go_Moxie, talks about actual vs. intended #CustomerExperience in her article shared by @MarTechSeries. 🤩Give it a read, here:
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It only takes one bad experience for a customer to swear off a business for good. 🙅♀️These tips will help you create exceptional experiences and build lifelong customers. #businessintelligence #consumerbehavior #digitaltransformation
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Customers have basic questions and encounter predictable barriers along digital journeys. goMoxie CONTEXT can help. #digital #customerexperience #businessintelligence
nice.com
CXone digital and self-service solutions simplify service delivery for faster, earlier resolution of customer issues and reduced costs for your business.. Discover top solutions with NiCE.
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Issues with opening and maintaining accounts are among the top 5 most common reasons for digital struggle we see across industries. #digital #customerexperience #CX
nice.com
CXone digital and self-service solutions simplify service delivery for faster, earlier resolution of customer issues and reduced costs for your business.. Discover top solutions with NiCE.
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Some aspects of the banking digital journey work, and some need some work. Check out these 5️⃣tips you can use to better guide your customers through their online banking journey. https://t.co/g55NfOm7pz
#banking #digitaltransformation #technology
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We created the ultimate CX workbook to give you actionable steps to take your online experience to the next level. Did we mention it's free? Get your copy️❗ ️ https://t.co/mrcY3RXBgf
#ecommerce #businessintelligence #digitaltransformation
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Proactively giving your customers the tools they need to be successful on your site will in turn deflect contacts by solving problems before they occur. Learn more along with 2 other CX trends at: https://t.co/gZkKixtzK9
#businessintelligence #digitaltransformation #digital
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Improve your customer experience at scale. 📈 Download our free Customer Guidance Strategies for Every Industry handbook to create better, more successful digital journeys. https://t.co/YuHUxemY31
#businessintelligence #consumerbehavior #digitaltransformation
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AI is more than just a buzzword or a chatbot. Advanced AI is driving better, more efficient customer experiences. https://t.co/evmfvD10mF
#artificialintelligence #digital #businessintelligence
nice.com
CXone digital and self-service solutions simplify service delivery for faster, earlier resolution of customer issues and reduced costs for your business.. Discover top solutions with NiCE.
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Are you providing the online experience your customers expect? Use these 3️⃣tips from @MarTechSeries to create successful online journeys.
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Don't get stuck in the gap between the experience you believe your customers are having and your customers’ actual service experience. Thanks @MarTechSeries for sharing!
The key to meeting your customers’ expectations is anticipating their needs before they reach out; Tara Sporrer, SVP of Marketing at @Go_Moxie weighs in with some tips: https://t.co/rPaR8q7mDc
#martech #marketingtechnology #technology
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Words are powerful. Research shows content marketing generates 3 times a many leads as traditional marketing. Download our free cheat sheet of the 50 best words you can use to level up your digital marketing. #digital #ecommerce #digitaltransformation
https://t.co/8HR3fYOWJs
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