Gnatta
@Gnatta
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Universal customer engagement at scale. Software that enhances your customer conversations and makes your teams' lives easier. https://t.co/IiXOhXIcDj
Bury, England
Joined March 2015
AI Agents are autonomous customer service reps that work 24/7 across every channel They don’t just answer questions, they complete full processes end-to-end, make decisions based on your business rules, and handle complex, multi-step customer journeys without human intervention.
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Build AI agents without the complexity. 🤖 Gnatta’s intuitive, visual AI Agent builder lets you create agents that truly understand your business and take action—no development team required. Faster setup. Smarter automation. >>
gnatta.com
Build customer service AI agents with our visual, no-code builder. Connect to your systems, add business knowledge, and deploy with confidence.
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💘Ready to fall in love with your CX platform this year? 💘 Come share the love at Gnatta.
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2026 is already looking exciting, but let’s not skip the credits on 2025 just yet! Here’s a quick rewind of what we built together in 2025...
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💰 AI Agent Cost Savings Calculator Discover how much you can reduce support costs by automating customer interactions with AI agents in Gnatta. Faster resolutions, fewer tickets, real savings. Calculate your impact in minutes >>
gnatta.com
Deploy autonomous AI Agents that handle complete customer interactions 24/7, with seamless escalation to human agents exactly when its needed.
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Provide 24/7 support with AI-powered agents! 🤖 Train them with your business knowledge, connect to your CRM, and let them handle everything—from FAQs to complex processes—without human intervention. Effortless, always-on customer service.
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🚀 Transform your customer service with AI Agents! Deploy smart, autonomous chatbots that handle every interaction from start to finish — and seamlessly connect customers to a human agent only when needed. Boost efficiency, delight customers, and never miss a beat! 🤖✨
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2025 was the year of AI Agents 🤖✨ Customer experience levelled up in a big way. And we’re only warming up. 🚀
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AI ASK in Gnatta > Give your agents on-demand access to their very own personal AI assistant, right there in the interaction. Customer Services Director - Dee Anderson, Cosatto say's It’s incredibly easy to set up and simple for our team to use. Thanks Dee!
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Before we dive head-first into 2026… Here’s a quick rewind of what we delivered at Gnatta last year. Big foundations laid. Bigger things coming.
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🎉 Hey 2026, We're ready for you! 🎉 With AI-powered magic from Gnatta, customer chats are about to get way smarter—and a whole lot friendlier. Let’s make this year all about smooth talks and happy customers! 🤖💬✨
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🎄✨ Merry Christmas from Gnatta! ✨🎄 Bright lights, festive vibes, and holiday cheer—just like this tree. Wishing you a joyful Christmas and a sparkling New Year ⭐
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🔥 Nothing warms us more than hearing great feedback from our customers - Thanks for the amazing feedback! 🔥
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See How CuddleCo Reached 90% AI Containment in Just 3 Weeks with Gnatta, Download the case study now. https://t.co/eCZlUX5BZW
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🎉 Hey 2026, We're ready for you! 🎉 With AI-powered magic from Gnatta, customer chats are about to get way smarter—and a whole lot friendlier. Let’s make this year all about smooth talks and happy customers! 🤖💬✨
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🎉 Hey 2026, We're ready for you! 🎉 With AI-powered magic from Gnatta, customer chats are about to get way smarter—and a whole lot friendlier. Let’s make this year all about smooth talks and happy customers! 🤖💬✨
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From 0 to 90% AI Containment in 21 Days — Start your AI Journey with Gnatta Today
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"The difference has been incredible - it's eased the pressure on the team and allowed us to focus on providing an even better experience for our customers. We expected it to take two or three months to get up and running, but we were fully operational in just two to three weeks."
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From zero to 77% AI containment, in just 2 months! Want to find out how they did it? Book your demo now >>
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