Giant Rocketship
@GiantRocketship
Followers
42
Following
2
Media
192
Statuses
275
Your Autotask Copilot. Rocketship modernizes the ticket lifecycle in Autotask, seamlessly integrating intelligent assignment, optimized scheduling, on-demand es
Baton Rouge, LA
Joined October 2021
WORST. HELPDESK. TICKET. EVER. More helpdesk horror stories from DattoCon! Heard of this one before? .“My cup holder is broken. Please replace ASAP.”.Support isn’t always glamorous, but it’s always something. Got your own helpdesk horror story? Drop it below!
0
0
0
We asked DattoCon attendees to share their craziest helpdesk stories! . “I got a ticket for a computer that “just wouldn’t work,” despite everything looking fine remotely. Turns out, a mouse had literally crawled inside and was chewing the cables. .
0
0
0
Some Things We Learned at DattoCon (That Have Nothing to Do with Irish Beer) 🍻. We're not shipping our own things next time. *major eye roll*.
0
0
0
Your board’s a mess. Your techs are drowning. It’s time for Autonomous Incident Management. We handle the chaos. You handle the client. Book a demo today and see how it works. #MSP #Kaseya #Autotask #AutonomousIncidents #GiantRocketShip #CWM
0
0
0
A little late announcing this… we were busy building cool things. We’re excited to share that Giant Rocketship has been selected as a PitchIT 2025 participant!. We’re ready to rock this! (pun absolutely intended). #GiantRocketship #PitchIt2025 #ConnectWise #ITNation #MSP
0
0
0
Passports? ✔️ Excitement? ✔️ DattoCon Dublin? Almost here!. If you’re heading to #DattoCon2025 too, let us know—we’d love to connect (and maybe grab a pint 🍻). #Kaseya #MSP #Dublin
0
0
0
IT helpdesk teams are drowning in tickets. Dispatchers are burned out trying to route everything manually. Techs feel overwhelmed before they even log in. Ready to give your team some breathing room?. Book a demo — we’ll show you how.
0
0
0
Too many ticket statuses? Or not enough?.If your techs are confused… your clients definitely are. Less chaos. More consistency. 👉Read: to see the 5 statuses every MSP should be using. #MSP #Autotask #ConnectWise
0
0
0
We just wrapped up an amazing time at MSPGeekCon 2025—and next up: Kaseya DattoCon in Dublin this June! 🍀 . Planning to attend? Let us know—we’d love to connect. And don’t forget to swing by our booth and say hi!. #Kaseya #Dattocon #Autotask #MSP #DattoEurope
0
0
0
Welcome to Choose Your Own MSP Adventure. What option are you choosing?. (Spoiler alert: the second choice saves your whole day.). #MSPadventure #HelpdeskHeroes #GiantRocketship #MSP #Kaseya #Autotask
0
0
0
MSPGeekCon kicks off tomorrow—and we’re ready. Will we see you there? Let us know in the comments if you're going!. #MSP #MSPGeekCon2025 #Autotask
0
0
0
Are you STILL assigning tickets by hand??. Please. stop. Let Giant Rocketship help you, so you can get back to literally anything else. 👉 Schedule a demo. Your sanity will thank you. #msp #autotask #Kaseya #Connectwise #Ticketscheduling #SLA
0
0
0
We’re nearly ready for MSPGeekCon. Let’s hang out!. Will we seen you there?. #MSPGeekCon2025 #Autotask #Kaseya #MSP
0
0
0
🍀 Giant Rocketship is heading to Dublin!.We’ll be at Kaseya DattoCon Europe from June 17–19 — and we’re bringing our Autotask ticket assignment magic with us. 🚀 Stop by our booth and say hi (or “Dia dhuit” 🇮🇪)!
0
0
0
It’s time to stop the loop. Let Giant Rocketship handle ticket dispatch so you can focus on real solutions—not rework. 🚀. #msp #autotask #ticketassignment #tickets #kaseya
0
0
0
We’re heading to MSPGeekCon in just a few weeks! We're excited to be a part of it. Will you be there? 👀. Make sure to come say hi!. #autotask #msp #kaseya #mspgeekcon2025
1
0
1