
Dunamis Consulting
@GetDunamis
Followers
36
Following
27
Media
1K
Statuses
1K
Joined May 2023
Your contact center = your brand’s front door.🏡 Make the experience unforgettable. ✨ We turn Genesys Cloud into a customer experience engine. #CustomerExperienceMatters #GenesysDoneRight #DunamisCX
0
0
0
Still running on “good enough”?.🚫 Don’t settle for average. 🔥 We turn Genesys into a competitive advantage. #CXExcellence #SmartCX #GenesysPower
0
0
0
Get a Genesys Health Check—for free.🩺 Let us assess your CX instance and build an action plan. #FreeAudit #CXAssessment #GenesysReview
0
0
0
Optimize today. Save $$$ tomorrow. 💸 Most of our clients reduce costs within 90 days. #CXROI #GenesysEfficiency #CXResults
0
0
0
No dev team? No problem. 🛠️ We integrate Genesys with your CRM, helpdesk, and more—no headache. #GenesysConnect #CXIntegration #NoCodeNeeded
0
0
0
Agent performance lagging?.🏆 Let’s gamify, coach, and engage them—with Genesys tools you already have. #AgentEngagement #CXGamification #GenesysTools
0
0
0
Inherited a mess? We clean up CX chaos. 🧹 Broken integrations, random flows, misnamed queues?.🔧 We fix that. #GenesysCleanup #CallFlowFix #CXRescue
0
0
0
Your CX. Your industry. Your strategy. 🏥 🏦 🛒.We don’t use templates—we tailor your platform to your goals. #IndustryFit #CustomCX #GenesysExperts
0
0
0
Dashboards that actually help.📈 We build reports that drive action—not confusion. 🎯 CSAT | AHT | SLA | Real insights. #ReportingMatters #GenesysAnalytics #SmartData
0
0
0
Struggling with WFM? We’ve got it. 📊 Forecasts.📆 Schedules.💡 Agent engagement.➡️ All optimized for your team. #GenesysWFM #WorkforceOptimization #CXScheduling
0
0
0
Your IVR shouldn’t frustrate customers.📞 Let’s make it simple, smart, and self-service friendly. #SmartIVR #CallContainment #CustomerFirst
0
0
0
Better routing = better results.➡️ Prioritize high-value calls.➡️ Reduce hold time.➡️ Improve FCR.🎯 We design routes with purpose. #RoutingStrategy #CXImpact #GenesysFlows
0
0
0
Automate more. Stress less. 🤖 From bots to workflows—we streamline the repetitive. 💬 Fewer transfers, faster resolutions. #GenesysAutomation #SmartCX #CallCenterAI
0
0
0
You’re paying for features you don’t even use!.💸 Let’s unlock value from what you already own. #MaximizeGenesys #CXEfficiency #ROI
0
0
0
Genesys Cloud underperforming?.📉 Poor KPIs. Confusing flows. Clunky UX. 🚀 Let us optimize it for peak performance. #GenesysOptimization #SmartCX #CXGrowth
0
0
0
Vendor ghosted you? We won’t. 👻 If your implementation partner disappeared, we’ll pick it up and finish the job. #WeFinishWhatOthersStart #GenesysRecovery #TrustedSupport
0
0
0
Tech support that’s human.❤️ You’ll never feel like just another ticket. 👥 You get a partner who knows your system inside and out. #HumanSupport #GenesysCare #ContactCenterExperts
0
0
0
Genesys too complex? We make it simple. 🔍 Review → Diagnose → Solve.It’s that easy with Dunamis. #CXClarity #SupportSimplified #GenesysHelp
0
0
0
Why wait? Fix it now. 📞 We respond fast. Act faster. No bots. No tier 1 filters. Just help. #FastSupport #FixWithExperts #GenesysCX
0
0
0
Don’t let a platform failure become a customer failure.⚡ One issue can ripple through your entire CX—unless you’re ready. 👨💻 We’ve got your back. #ResilientCX #GenesysSupport #AlwaysOn
0
0
0