Today the main trending topic on social media was a video showing a man being wrestled from his seat and dragged, by law enforcement officers, from a United Airline’s plane at Chicago’s O’Hare...

If you’re the one in the public relations department, or business, tasked with creating and curating content for your online activity – on a daily basis – we know it’s tough at times. Coming up with...

I feel like I can talk about this topic honestly and openly because I’ve sat on both sides of the fence. Having trained and worked as a journalist in the UK, Channel Islands, and Australia and as a...

There’s no doubt that I’ve blogged about content creation previously. However, it’s such an important subject, when it comes to public relations I believe it’s worth revisiting.  I am of the opinion...

It’s Election Day 2016 and although I can’t vote in the national election yet, I’ve had a busy morning liaising with various UK media outlets. As a former journalist and UK/Guernsey resident people...

Since we launched Eighteen21.com at the beginning of September we’ve had more than 10,000 visits on the site and reached more than 30,000 people on Facebook. Our content has ranged from reviews of...

1.  Make sure that updating Facebook, Twitter, Instagram, LinkedIn etc. with the latest information about your company, is part of your social media strategy. On Facebook, for example, pay attention...

Last week I gave a presentation and joined a panel for the National Customer Service Association – Central Illinois Chapter , at Prairie Heart Institute to explore the subject of social media and the...