An ISG Provider Lens™ report says insurance companies are turning to platforms like Duck Creek to replace legacy systems. Service providers are helping to modernize software stacks and integrate Duck Creek’s cloud-based digital capabilities. https://t.co/9jLQwQ1p4V

If your priority is building a future-ready workforce to ride the wave of change, join us in New York City, May 6-7, 2025, to explore the latest workplace trends and learn the role AI will play in your workforce strategy. https://t.co/MYJu03Wevm

AI, especially GenAI and agentic AI, is reshaping the ADM landscape, reducing costs, shortening development timelines and shifting workforce needs. ISG's Krishnanunni P says ADM providers are poised to deliver greater value in an AI-driven market. https://t.co/hKj0hIaCGZ

As Google opens Workspace to third-party AIs, ISG's Dee Anthony tells Reworked it suggests a trend toward AI-neutral platforms, pushing the industry toward more flexible ecosystems and creating opportunities for new entrants and greater user choice. https://t.co/o1mPA6k5qJ

An ISG Provider Lens™ report says the use of AI in Salesforce deployments has become a major trend in Brazil, often to improve CX and operating efficiency. Brazilian enterprises are partnering with leading service providers for guidance. https://t.co/Rr4tI8m8W0

Reasoning models are a new form of GenAI that ISG's David Menninger tells SiliconANGLE can be expected to provide better results for many problems, particularly complex ones. If you’re going to use agents, you’re going to need reasoning. https://t.co/Sf8RqDQodf

ISG's Matt Aslett tells TechTarget StarTree's support for the MCP open standard will be critical in enabling applications deployed on StarTree to benefit from agentic workflows, and it will facilitate support for real-time intelligent applications. https://t.co/w5xa7QMGxR

Enterprises around the world are turning to Microsoft’s AI and cloud ecosystem to enable controlled business growth and effective cost management, an ISG Provider Lens™ report says. Services related to FinOps, data fabrics and AI are especially in demand. https://t.co/5sYQYwSDhF

The utility industry is at the meeting point of technical innovation, regulatory clarity and consumer demand. In this article, ISG's Korey Barnard says technology and customer-centric solutions can help cultivate a sustainable and efficient energy system. https://t.co/oa24BvOig9

An ISG Provider Lens™ report predicts faster tech spending growth in Australia. Enterprises are expected to invest in cybersecurity, cloud-enabled digital transformation and infrastructure modernization, including Windows 10 hardware replacement. https://t.co/XTSDqqntOM

To take the risk out of transitioning to a managed services provider, enterprises need a solid contract and careful planning. Read this article by ISG's Michael Maicher and Andreas Schaefer for top strategies for managed services transitions. https://t.co/CZow3Fl3eb

An ISG Provider Lens™ says enterprises in Europe have dramatically scaled the use of GenAI across the product development lifecycle to automate design, enable hyperpersonalized CX and create synthetic data for testing and model optimization. https://t.co/DYXqj77WUl

We are entering a new stage for business process outsourcing that offers big potential gains for enterprises that understand the changing market. Read this article by ISG's Wayne Butterfield to see how BPO is breaking new ground. https://t.co/Sd5X4rLp0M

An internal knowledge base is a perfect introduction to AI because it’s practical, low cost, and reduces risk by staying internal, ISG's Loren Absher says in InformationWeek. Open-source tools and pay-as-you-go AI services keep the upfront investment low. https://t.co/yIWWp8Ifcf

An ISG Provider Lens™ report says companies in the U.S. see AI as a way to streamline engineering design, simulation, testing, operations and field services in life sciences, consumer products, precision manufacturing, financial services and more. https://t.co/EwmjNDxlhL

An ISG Provider Lens™ report says agricultural enterprises in Brazil are investing in technologies and services to transform operations for scale and efficiency, and in some cases, agribusiness has more data to work with than manufacturers do. https://t.co/JHUhhkoLiW

U.S. enterprises are more open to SAP S4/HANA cloud migration with advances in GenAI and real-time analytics, an ISG Provider Lens™ report says. Providers are deploying new technologies to reduce client concerns about risks and delays in moving to cloud. https://t.co/r5t1MJ4nxy

An ISG Provider Lens™ SAP report says Asia Pacific is becoming a growth market for SAP, with many companies building completely new SAP implementations on S/4HANA as part of larger digital transformations. https://t.co/lJTOqIG7zR

Congratulations to the winners of the first ISG Cricket Tournament, hosted by ISG Team Panache on Saturday, April 19. The players demonstrated impressive talent, strategy and team spirit. https://t.co/V90pZbG3ZA

An ISG Provider Lens™ report says advancements in the SAP landscape are shaping market dynamics in the U.K. and creating demand for SAP-related talent, with specific need for expertise in S/4HANA, cloud technologies, artificial intelligence and security. https://t.co/Ue2pypP863