FYERS Support
@FyersSupport
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Dedicated to making #TradingSimplified at @fyers1 . Need help? Start by reaching out to support @fyers .in | Already have a ticket ID? Ask us anything👇
Joined December 2023
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@mainakbasudev
Thanks for bringing this to our attention. We’re delighted to inform you that FYERS experienced no issues and continued to provide a smooth trading experience. Our platform's reliability reflects our commitment to our clients. Feel free to reach out if you have any other queries.
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@MyTeaGotCold
Hi! We're glad to hear you didn't face any issues. We can confirm that FYERS has been running smoothly today with no interruptions. Feel free to reach out if you have any other questions or need assistance.
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@nitinshanky
As per the update from our team, your concern has been addressed over a DM about charges. If you have any further concerns, please reach out to us. We'd be happy to help.
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@gaurachan007
Hi Gaurav, we're here to assist you! Please provide us with your registered details via DM so we can check and assist you accordingly.
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@exploringstox
Hi, please allow us some time to check the issue. We will check and update you shortly.
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@neerajmishra333
@zerodhaonline
@DhanCares
@fyers1
@upstox
@AngelOne
Hi Neeraj! Great news! You can track both Indian and Global markets right from our app. Just pop into the Discover section and explore the Overview. Happy exploring!
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@imortal_nit
Hi! After thoroughly evaluating our platform, we are pleased to inform you that we have not identified any errors. To further assist you, we request you to share the error screen recording along with your registered details via direct message.
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@Jitheshh369
That's not good to hear, Jithesh! This is not the experience we want you to have with us. Please share your registered details via DM to look into it.
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@The__MANiSH__
Hi Manish! We'd like to inform you, FYERS One is our comprehensive market analysis and research tool, while FYERS Next is our desktop trading platform, enabling trading and investment across various financial instruments.
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@Vijay_NT1
Hey there! While our platform doesn't currently offer order flow charts, we genuinely appreciate your feedback. We'll pass it along to our team as we enhance our services.
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@trade_zultan
Please share your registered details via DM so one of our agents can contact and assist you promptly.
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@PickuKuri
We've received confirmation from our team that the buy price for the IRFC scrip has been updated. Kindly verify and let us know if you need further assistance.
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@akhil83770
Hi Akhilesh! We are aware that some users experienced a technical issue earlier. Rest assured, it's been resolved, and the platform functions normally now. You can log in to FYERS One and enjoy a seamless trading experience. Feel free to reach out if you have any questions!
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@neerajmishra333
Hi Neeraj! At FYERS, we’re focused on delivering top-tier trading and investment services. We're confident in what we offer and always aim to perfect our craft. Your support and feedback mean a lot and motivate us to keep improving. Thanks for being a part of our journey!
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@dhc_2009
Hi Hareesh, we’ve highlighted your concern to our team, and they are currently investigating. Please give us some time to look into this. We will update you shortly.
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@mehulsan77
Hi, you can view your contract note in the My Account portal under Reports - Bill and Contracts.
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@nandanReddy_
Hi Sainandan, please let us know the changes required in the open interest indicator, so we can highlight it to our concern team and do the needful.
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@Overtrader89
Hi, we'll gladly accept suggestions and new ideas, and thanks for sharing one. We will surely share it with our team to do what is necessary.
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@teradermd
Thanks for updating us. We're looking into the root of this error to prevent it from repeating.
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@HATEGAMINGYT1
Yes, Prabhat! We assure you that FYERS Direct is still operational, continuously providing a safe and seamless platform for investing in mutual funds.
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@Raj47411039
Hi Raj! We appreciate your efforts in highlighting this. We will surely have this sent to our concerned team and keep you posted with an update.
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@i_wishal
Feedback from valuable clients like you will always help us work towards the best user experience. We'll surely share it with our team to enhance the user experience.
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@Vikassehju
Hello Vikas! We've thoroughly checked and cross-verified our platform, and there seems to be no data error. To assist you further, please share the error screen recording and your registered details via DM. You can refer to FYERS status:
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@Prudhvi10593
Hi Prudhvi, we are delighted to hear about your positive experience with us. Your satisfaction is our priority, and we take pride in providing efficient services. Thank you for your kind words and for choosing FYERS.
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@Sekhar_NSE
Hi, your feedback is duly noted! We will highlight this to our concerned team and do the needful.
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@s7ddhu
As checked, there is no such discrepancy on our platform. Please provide us with the error screen recording and registered details via DM so we can check and assist you accordingly.
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@Go_Neo13
Hi! Please provide us your registered details via DM so we can gather more information and provide you with an update. We're here to assist you every step of the way!
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@Focus_SME
Thank you for reaching out! We're currently in the development process for enabling Digital DDPI. Rest assured, once it's ready, we'll notify you promptly when it goes live."
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@jaiaaiasom
Hi Gautam! This seems to be unusual. Please help us with your registered details via DM so we can check and assist you accordingly.
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@Kaarthickashwin
Hi Kaarthick! This is not good to hear! Please help us with your contact details and error screen recording so we can check and assist you accordingly.
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@toodeep08
Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with FYERS today. We’re always here to ensure a smooth and reliable trading experience for our users.
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@dilkashaikh
Hi Dilkash! As of now, we provide a maximum of 8 multiple chart layouts. However, we appreciate your feedback and will definitely consider expanding our offerings. Thanks for sharing your thoughts with us!
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@hangsh_sk
Hi Sudhangshu! We request you to go to the APP setting > Click on the Re-download the latest security files > Wait till the success message displays > and then re-launch the APP. Please let us know if the same issue persists so we can contact and assist you accordingly.
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@ranaabhi15
Hi Abhishek! As checked, there is no such error on our platform. Please help us with the error screen recording and registered details via DM so we can check and assist you accordingly.
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@HATEGAMINGYT1
@fyers1
We’re pleased to confirm that FYERS operated flawlessly, ensuring a reliable and consistent trading experience. Our commitment to stability and user satisfaction remains our top priority. If you have any additional concerns, don’t hesitate to contact us.
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@girishrockin2
Hi Girish! We've verified that everything is running smoothly on our end. To help resolve the issue you're facing, could you please send us a screen recording of the error and your registered details via DM? We're ready to assist you promptly!
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@PiyuNair
Thanks for your kind words, and we're glad we can assist you well! Thanks for choosing us. Happy trading.
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@Trendtraderarin
Hi! We'd like to suggest you try a hard reload of the page by pressing ctrl+Shift+R. If the issue persists, please help us with your registered details via DM so we can check and assist you promptly.
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@i_am_mad_eye
Hi Mahesh! We’re pleased to inform you that your concern has been resolved as per our team’s update. Please refresh the application page and check. If you have any further issues, let us know your registered details via DM so we can check and assist you accordingly.
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@rohit_dwd32
Hi, thank you for your feedback. Our team is working on this internally, and we will get back to you shortly.
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@retailtrader1
Hi Robin! As checked, there is no such error on our platform. Please help us with your registered details via DM so we can check and assist you accordingly.
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@Focus_SME
Exciting news! The DDPI development is complete and available online as promised. Your unwavering support has driven us forward, and we're committed to continuously empowering you. Thank you for your trust and support. Let's keep moving forward together!
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@TimekillerQuiz
As per the update received from our team, your account is successfully activated. Please check and update us accordingly.
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@mehulsan77
Hi, we're glad to inform you that you can invest in mutual funds at Fyers. Please check this link for more info
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@guruprasadalva
According to the update from our team, your concern has been addressed under ticket ID 1488232. Please check and update us accordingly.
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@tejas_pune
Hi Tejas! You can check out our YouTube page to learn how to open a minor's account with FYERS:: can't buy equity shares or mutual funds in their Demat account, but they can sell shares and mutual funds.
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@VishalS1202
We attempted to contact you but couldn't reach you. Please let us know a suitable time for a callback. Additionally, the issue regarding your Alogoba can has been resolved. If you encounter any further problems, please message us directly so we can assist you promptly.
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@abhaykhatri59
Hi Abhay! According to our team, the CDSL PIN error has been resolved. We are continuously working with CDSL to identify the root cause of the issue.
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@NayyarRaj_
Hi Raj! There is no such issue on our end. We have a standardized processing time of up to 2 hours for all fund transfers, including NEFT, RTGS, and IMPS. If you face any issues, you can reach out to us. We're here to assist you.
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@0Mukr0
Hello! We've escalated your concern to the InstaOptions team. Please allow us some time to address it. Once we receive an update from them, we'll keep you posted every step of the way. Thank you for your patience and understanding.
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@BaniyaTrader_
Hi! In FYERS, you can add unlimited funds and trade any price or quantity you desire. However, as per SEBI guidelines, a client can only place orders up to ₹5 crore per day. We prioritize your safety and adhere strictly to SEBI's guidelines to ensure a secure trading experience.
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@trade_zultan
Hi Chaitanya! Welcome to FYERS! We're excited to have you with us and look forward to providing you with top-notch trading facilities and a seamless experience on our platform.
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@KuntalD1981
Hi Kuntal! Thanks for choosing Fyers! Your feedback about adding MP/OF/Delta Bar is duly noted! We will highlight this to our concerned team and do the needful.
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@exploringstox
Hi, we've highlighted this to our concerned team, and they are looking into it. Please give us some time. We will check and update you shortly.
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@VISHNU9K9
Hi Vishnu! Please open two different layouts on each monitor and proceed to save. Changes will only be reflected in the layout where you saved them. If you need any further assistance, feel free to call us at 080-600 01 111.
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@KSR1647
Hi, we do have this feature of top gainers and top losers in our Fyers Discover platform on both web and mobile app. Please check this link for more info
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@spartan_voyager
We are glad to know that our team had reached out to you with a resolution. Do let us know in case you have any further queries.
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@Chai_Alchemist
Hi Nishant! Thanks for your kind words and valuable feedback. Our customer satisfaction is what drives us.
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@HiteshFNO
Hi, we're glad to inform you that we have a scanner on our Fyers Discover platform. For scalper mode, we offer an instant order placement feature. You can enable this by clicking on chart settings, then trading, and enabling the instant order placement feature.
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@AhirKrushik
Nothing makes us happier, Krushik! Your satisfaction is what keeps us going. We're proud to offer you a smooth platform, and it’s great to hear that you’re enjoying it. Thanks a ton for the shout-out!
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@manishdwibedy
We want you to know that we're constantly striving to improve and provide our clients with a seamless trading experience. Rest assured, our concerned team is on it and will take the necessary steps to address your concerns.
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@HATEGAMINGYT1
Nothing delights us more than hearing this, Prabhat. We're thrilled to have you on board and are committed to providing you with the best service possible.
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@anilind01
Hi Anil! There is no such issue on our platform. We request you to help us with screen recording of the error and your registered details via DM so we can look into your concern and assist you promptly.
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@kalyan711987
Hi Kalyan, OFS for Hindzinc is still not open for retail subscription. It will be open from 19th Aug 2024.
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@im_vinayraj
Hi Vinay! We'll gladly accept suggestions & new ideas, and thanks for sharing one. We will surely share it with our team to do the needful.
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@khalidraza9
Hi Khalid! Thanks for your kind words and valuable feedback. Our customer satisfaction is what drives us.
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@AJTrader24
Well, Amit, it's been great talking with you! We hope we resolved your query thoroughly. Let us know if there's anything else we can do for you! You can always reach out to us. Have a wonderful day!
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@KsriVardhan3
Hello Vardhan, We're really concerned to hear about your recent experience and appreciate you bringing it to our attention. This isn't the experience we expect our clients to go through.
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@Manoj_Tolani
Hi Manoj! We're disheartened to learn that you're closing your account with us. Please send us your worrying points and registered details via DM so we can check and assist you accordingly.
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@madhur_1216
Hi Madhur! We appreciate your suggestions as they help us enhance our services. Your feedback has been forwarded to the relevant team for further review.
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@santu480
Hi Santosh! Such issues are unlikely to occur on our platform. Please share your registered details via DM so we can investigate this matter further and assist you promptly.
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@BATTUMURLIMOHN
As checked and cross-verified, there was a settlement holiday on 18/05/2024, resulting in pending settlement for the scrips sold on 17/05/2024. Please check on 22/05/2024, as settlement for the mentioned scrips will be completed.
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@mrayanmanna
Thank you for bringing this to our attention. While TradingView updated the chart post-demerger, our platform does not reflect the same changes. However, we have highlighted this to our concerned team, and our crew will check and do what is necessary.
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@BharatTomar1
Hi Bharat! Once you sell your holding, you will receive 80% of the margin, and the overall margin will be released on T+1 in your trading account. Please check this link for more info
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@pramodwavhal
Hi Pramod, we're glad to hear you're transferring your holdings to FYERS! Please follow these steps to transfer your holdings from another broker to FYERS,
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@SaifRahman14
Thanks for the kind words. These not only motivate us but also drives us to ensure that you have an even hassle-free experience with us in the future.
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@VishalS1202
As per the update, someone from our team has contacted you and addressed your concern. Please use API-v2 until the integration is complete. Let us know if you have any further questions.
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@itspradeep07
Hi! We have experienced the data feed issue, which has been resolved. We regret the inconvenience and appreciate your patience.
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@The__forward
Hi Sathish! There is no such error on Insta Options. Please share a screen recording of the issue through DM so we can investigate further. Additionally, let us know any changes or improvements you suggest, and we'll discuss them with our team.
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@ksushil11s
Hi Sushil! Thank you for choosing FYERS. We're thrilled to have you as our client. We pride ourselves on offering top-tier customer service throughout India and to our NRI clients. If you need any assistance, we're here to help!
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@traderayush
Hi, we want to inform you that, due to intermittent connectivity issue, a few clients are experiencing the options charts historical data day candle issue, and our team is investigating the same. However, we request you to continue using the real-time charts.
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@pritamsc
Hi, we want to inform you that, due to intermittent connectivity issue, a few clients are experiencing the options charts historical data day candle issue, and our team is investigating the same. However, we request you to continue using the real-time charts.
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@ChampakSPDeka
Hi Champak! We're excited to share that our application features the top gainers and top losers under the 'Discover' section. Simply navigate to 'Price & volume', select 'bearish' for top losers, or 'bullish' for top gainers in the filter option.
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@Daalpakwaann
Hi! We have experienced the data feed issue, which has been resolved. We regret the inconvenience and appreciate your patience.
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@Dheerajmaurya17
As per the update from our team, your Campus stock is correctly reflected in your demat account. Please check and let us know if you need any further assistance.
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@zcrux3
We're glad to inform you have the flexibility to subscribe up to 5000 data subscriptions simultaneously via WebSocket with latest SDK versions.
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@iDushyant_
As per the update, someone from our team has reached out to you and addressed your concern. Please keep us informed of any further developments.
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@AmarnathPMenon
Hi Amarnath, we request that you refer to our FYERS API to generate the code. Please check this link for API documentation
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@CAtLarge
According to our team's confirmation, your high-value off-market transaction was initially rejected. However, after providing a valid reason, we have successfully authenticated your request. Please check and update us accordingly.
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@Rishi54302539
Hi Rishi! You can now get detailed insights into your trades and investments by visiting . It provides a breakdown of segments, transaction types, dates, quantities, rates, profit/loss, and more. If you need any help with this, just let us know!
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@ArjunKa64574589
Well, Arjun, it's been great talking with you! We hope we resolved your issue thoroughly. Let us know if there's anything else we can do for you! You can always reach out to us. Have a wonderful day!
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@pritamsc
We'll gladly accept suggestions & new ideas, and thanks for sharing one. We will surely share it with our team to do the needful.
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@neerajmishra333
Hi Neeraj! We’re always excited to hear new ideas! Thanks for sharing yours, we’ll pass it along to our team and see how we can make it happen.
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