Talent is a gift, but character is a choice. - John C. Maxwell

If there’s a lesson in 2020. It’s that we all needed to get out of our comfort zones. 💪🏻

You can RISE and WHINE or RISE and SHINE. Decide to shine today! 1. Focus on the positives. 2. Replace “Have to” with “Get to.” 3. Count your blessings. 4. Choose faith instead of fear. 5. See your challenges as opportunities for growth. 6. Believe the best is yet to come.

Research shows that teams who feel like they are defending something don’t perform very well. Those who feel like they are attacking something new do much better. Don’t defend your position, ranking or championship. Attack a new opportunity.

If they praise you, SHOW UP and DO THE WORK. If they criticize you, SHOW UP and DO THE WORK. If no one even notices you, just SHOW UP and DO THE WORK. Just keep showing up, doing the work, and leading the way.

💯

Four things you control every day are your ATTITUDE, your EFFORT, your BEHAVIOR and your ACTIONS. It doesn’t matter what others are doing or who you think is being unfair. Every day you can focus on being positive, working hard and making others around you better.

Ready. Let’s go! 💪🏻

As a leader your job is to serve, not be served. Your team needs to know you care. Serve their heart. Your team needs to improve. Serve their talent. Your team struggles with doubt. Serve their mind and spirit. Your team has potential. Serve their growth.

It’s Monday! Today let’s: 1. Stay positive 2. Be thankful 3. Choose faith over fear 4. Replace “Have to” with “Get To” 5. Encourage others 6. Use this time to learn, improve and grow

As a leader you must: -Communicate the facts. -Commuicate the plan. -Communicate the costs and challenges. -Communicate the expectations. -Communicate belief in people and the plan. -Communicate the desired outcome. -Communicate authentically. -Communicate the truth.

Happy Birthday 🎈🎉 🎂 to the best boss everrrrrr @jason_fenderson!!!!!!

Golden Ticket Contest roll out SUCCESS!! #DaytonaDifference #LifeatDiamond #DiamondCareers Featuring @jason_fenderson as Willy Wonka- one time only folks!!

Talent without character is like a racecar without a steering wheel. It looks great from the outside and drives fast but without something guiding it, it is going to crash.

As a leader here are 3 things your team wants from you: 1. Clarity: Provide clarity which leads to focused action. 2. Belief: Encourage and let them know you believe in them and what they can accomplish. 3. Trust: They want to know you trust them and that they can trust you.

Without our national call centers and our global concierge teams, our @diamondresorts members would not get to experience these incredible #EventsOfALifetime experiences. We lead with #Experiential vacations and it all starts with you. You are the 1st customer! #ThankYou

Our Orlando Conceirge team had a great EOL training today! Thanks @AshleyEOLMDR @amy_mcgaughey and @DemutisG for helping and getting the crew pumped for our upcoming events! @marvicher1123 @jason_fenderson

So much Talent in one picture!! #theyearofEOLs @diamondresorts @DiamondCareers #WhyaAreYouNotHere #StayVacationed

MDR/CYP/GBR marketing teams at the EOL Training ! #EOLYear #DiamondCareers #EOLBenefits

Love having our loyal members like @GaryOakley14 come to our sales centers and give personal testimonies while on their vacations. Thanks to our resorts opps team members for delivering great guest experiences for our members. It makes our members want to share their experiences.