Want to learn from the best in the business? 💡 Our new book features expert insights from industry leaders on how to harness the power of AI to boost customer engagement and achieve operational efficiency in your contact center. 👉 Get your FREE copy now! https://t.co/opk2bBeH5Q

Great CX starts with understanding your customers. Etech uses advanced analytics and predictive intelligence to reveal behaviors, trends, and needs—so you can respond faster, personalize better. Transform your CX with data-driven insights: https://t.co/OLS0PZnWrk

Join Etech at Call Center Campus 2026! Contact us to schedule a meeting during the event: https://t.co/6OoRxOFYAf #CallCenterCampus #Etech

Customer experience drives outcomes. Etech delivers multichannel support with quality monitoring, coaching, and performance-driven operations backed by 20+ years of expertise. Learn more: https://t.co/OLS0PZnWrk #CustomerExperience #ContactCenter #CX #BPO

Network with industry leaders and explore breakthrough CX strategies at the CX Innovation Summit 2025 with Etech Global Services. Book a meeting with Etech's team: https://t.co/XztT3f4wT1 #CustomerExperience

At CCW Executive Exchange 2025, join Etech Global Services for: “𝙁𝙧𝙤𝙢 𝘿𝙚𝙢𝙤𝙨 𝙩𝙤 𝘿𝙤𝙡𝙡𝙖𝙧𝙨: 𝙏𝙝𝙚 𝙋𝙡𝙖𝙮𝙗𝙤𝙤𝙠 𝙛𝙤𝙧 𝙎𝙘𝙖𝙡𝙞𝙣𝙜 𝘼𝙄 𝙞𝙣 𝘾𝙤𝙣𝙩𝙖𝙘𝙩 𝘾𝙚𝙣𝙩𝙚𝙧𝙨.” Book a meeting with Etech’s team: https://t.co/GpxCAGQ0l7 #AIinCX

Reactive security means you've already failed. Prevention beats detection—detection beats response. Our AVP Operations & Training Chris Basile explains how Etech identifies vulnerabilities before attackers do: https://t.co/h33spVieab #Cybersecurity #DataSecurity

Customers expect more than ever. Etech Global Services delivers real-time, AI-powered support across voice, chat, email, and social—backed by quality monitoring, performance coaching, and scalable omnichannel solutions. Strengthen your CX: https://t.co/OLS0PZnWrk

𝗧𝗵𝗲 $𝟴𝟬𝗕 𝗔𝗜 𝗔𝗿𝗯𝗶𝘁𝗿𝗮𝗴𝗲 𝗶𝘀 𝗵𝗲𝗿𝗲. CX is shifting from AI that talks to AI that does. Agentic AI now handles refunds, CRM updates, logistics, and full resolutions The real question: Can your AI fix the problem? Full article: https://t.co/mY8UYVpOXG

When a customer hops between 5 agents, it’s not support — it’s a relay race. At Etech, we break the loop with smarter routing and first-contact resolution that actually resolves. Stop chasing the pigeon of transfers: https://t.co/OLS0PZnWrk #CallCenter #Memes #CX

“Can we trust them with our customer data?” Yes — because security is Etech’s foundation. PCI DSS. HIPAA. SOC 2. ISO. Trained agents. Encrypted systems. 24/7 monitored facilities. Your brand’s reputation deserves nothing less. Trusted BPO partner: https://t.co/OLS0PZnoBM

AI isn’t replacing agents — it’s boosting them. 𝗔𝗜 𝗗𝗢𝗘𝗦: • Routing • FAQs • Sentiment • Automation 𝗛𝗨𝗠𝗔𝗡𝗦 𝗗𝗢: • Empathy • Creativity • Complex issues • De-escalation The future is human + AI, not one or the other. See how: https://t.co/OLS0PZnoBM #AI

Why settle for one when you can have the best of both worlds? AI that never sleeps. Humans that truly listen. Together, they deliver experiences that technology alone can’t — and empathy alone can’t scale. https://t.co/OLS0PZnoBM #AI #HumanIntelligence #CXInnovation

𝗘𝘁𝗲𝗰𝗵 𝗚𝗹𝗼𝗯𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝘄𝗶𝗹𝗹 𝗽𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗚𝗗𝗦 𝗖𝗫 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗦𝘂𝗺𝗺𝗶𝘁 𝗼𝗻 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟭𝟮-𝟭𝟯, 𝟮𝟬𝟮𝟱! Contact us to schedule a meeting: https://t.co/20B8EuB0jZ #CustomerExperience

“Can we trust them with our customer data?” At Etech, the answer is yes. PCI DSS, HIPAA, SOC 2, and ISO certified — we protect your data like our own. Your reputation deserves complete security. https://t.co/OLS0PZnWrk #DataSecurity #Etech #TrustedBPO #CXSecurity

First Call Resolution drives customer satisfaction and reduces costs. Organizations with strong FCR see satisfaction increase by 40% while cutting support costs by 30%. Read more: https://t.co/83JtuhlIR9 #CallCenter #ContactCenter

We’re thrilled to be part of CCW Executive Exchange 2025 in Scottsdale, Arizona — November 5–7! Let’s connect and redefine what’s possible in customer experience. Book a meeting with Etech’s team: https://t.co/CwYtFC4awu #CCWExchange #Etech

𝗛𝗲𝗮𝗱𝗶𝗻𝗴 𝘁𝗼 𝗦𝗰𝗼𝘁𝘁𝘀𝗱𝗮𝗹𝗲 𝗳𝗼𝗿 𝗖𝗖𝗪 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝟮𝟬𝟮𝟱? 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁! 𝗕𝗼𝗼𝗸 𝗮 𝗺𝗲𝗲𝘁𝗶𝗻𝗴: https://t.co/CwYtFC4awu #CCWExchange #EtechGlobalServices #CustomerExperience #CXInnovation

ETSLabs, the innovation division of Etech Global Services, has won the ICMI Global Contact Center Award for Best New Technology Solution for @QEvalpro. #Etech #ETSLabs #ICMI #ContactCenter #CXInnovation #QEval #CustomerExperience

Customer experience defines loyalty. Etech blends 22+ years of expertise, skilled teams, and AI-powered insights to deliver consistent, measurable CX across every channel. https://t.co/OLS0PZnoBM #CustomerExperience #ContactCenter #BPO

Customer expectations keep rising. Meeting them means faster responses and smarter support. Etech Global Services blends AI insights with skilled agents to deliver real-time, omnichannel customer experiences—voice, chat, email, and social. https://t.co/OLS0PZnWrk