Essential Business by Francis Mella
@EssentialBiznes
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Essential Business delivers clear, practical insights to help you navigate the world of business. Each video breaks down core concepts, strategies, and question
Joined October 2025
Bottom line: Do not treat your customers like data points in an A/B test. Treat them like partners. Fairness wins. If you found this insight helpful, like and reply with your thoughts on dynamic pricing.
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The era of opaque algorithms is ending. Instacart’s retreat proves that fairness is a market demand. Your pricing model needs to be defensible. If you had to explain your pricing to a customer face-to-face, could you do it without shame?
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Smart businesses do the opposite. They lean into clarity. They make prices consistent and explainable. When customers understand what they are paying for, price becomes secondary to value. When they are confused, price becomes the only thing that matters.
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Trust is the most expensive thing to lose. It takes years to build and seconds to break. Opacity creates risk. Transparency creates resilience. If your pricing strategy relies on the customer not noticing, you have a bad strategy.
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Price is more than a number. It is a message. It signals value, quality, and fairness. When two people pay different amounts for the same milk, the message changes. It says: "We will charge you whatever we think we can get away with."
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We often obsess over optimization. Instacart used AI to test price elasticity. In a spreadsheet, this looks like maximizing margin. In reality, it looks like a breach of contract. You cannot optimize your way out of a broken relationship.
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The breakdown started with data. Consumer Reports found shoppers buying the exact same items at the same time saw price differences of 13%. For some families, that is a $1,200 annual swing. Consumers felt manipulated. And when customers feel tricked, they leave.
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Pricing transparency is now non-negotiable. Instacart just ended its AI pricing tests following massive backlash. The market sent a clear signal: Hidden "dynamic" pricing destroys trust. Here is what every business owner must learn from this collapse.
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Decision dysfunction fuels disengagement, leading to lower performance. Confusion about who decides what results in higher absenteeism and lower productivity. #Leadership #Productivity Video: https://t.co/rryjZRLsf0 Blog: https://t.co/GoICF1OBnu
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68% of managers waste time on bad decisions. Effective decision-making comes down to 4 questions: What? Who? When? How? Answering those can save your org a massive amount of time. #DecisionMaking #Productivity Video: https://t.co/rryjZRLsf0 Blog: https://t.co/GoICF1OBnu
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Are you ready to stop guessing and start training? Like this tweet if you believe mindset is a science. Reply below: What is the one cognitive skill you wish you could upgrade today? #MindsetScience #CognitiveSkills #TrainingNotGuessing #MentalUpgrade #StopGuessing
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Stop trying to force growth with an exhausted mind. Invest in your cognitive capacity. That is where the next level of revenue is hiding. MASTER your mind, and the business follows. #FrancisMella
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If you are stuck in a rut, a new marketing funnel won't save you. You need a brain breakthrough. AI-powered training can help you pinpoint your cognitive weak spots. Better decisions require a better machine.
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This isn't just theory. It’s being tested right now. Students at the Technopreneurship Summer School are using these methods to rewire their brains for success. They are training for the mental rigor of a startup, not just the mechanics.
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Imagine being able to measure your "cognitive flexibility." Or using data to enhance your emotional regulation before a negotiation. This is the shift from "hustle culture" to PRECISION PERFORMANCE. It creates a massive competitive edge.
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Hammond argues for integrating advanced neuro-technologies into business practice. We aren't just talking about meditation apps. We are talking about EEG and structured cognitive protocols. Science, not guessing.
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We often treat skills like creativity, resilience, and focus as fixed personality traits. You either have them or you don't. Wrong. Neuroscience shows these are COGNITIVE FUNCTIONS. And like muscles, they can be trained.
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I've been analyzing Andrew Hammond’s research on "brain-driven entrepreneurship." It challenges everything we know about growth. The premise is simple but profound: To build a better business, you must first upgrade the hardware running it.
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Transform your thinking, transform your business. Most entrepreneurs hit a wall. We blame the economy. We blame the algorithm. But the real bottleneck usually isn't external. It's sitting right between your ears.
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AI doesn't fix broken decision processes—it accelerates existing patterns. Clarity in decision-making unlocks exponential gains. Focus on decision architecture to transform performance. #AI #Leadership Video: https://t.co/rryjZRLsf0 Blog: https://t.co/GoICF1OBnu
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