EarthLink is a top U.S. internet service provider delivering access to more homes and small businesses than any other ISP. Call 1 (866) 618-0417 to get started.
We are aware of service interruptions affecting our customers, including the ability to send and receive email. We are working diligently to resolve the issue. We will provide more updates as they become available. Check here for additional updates.
Service alert: We are aware of access issues with webmail and the website. Our network solutions team is working to resolve ASAP. Thank you for your patience.
We have discovered the root cause of the issue surrounding Email and myAccount. We are working quickly to make repairs and will share more updates as soon as they are available. Thank you!
We're proud to support the mental health of our nation's heroes by presenting the “4th with the Family” benefit concert featuring the
@zacbrownband
! Join us on July 3rd at 8pm for a night of music benefitting
@campsoutherngrd
.
Don't miss
@zacbrownband
performing together for the first time since their Spring 2020 tour was canceled, all to support our veteran programs!
RSVP:
DONATE:
Thank you to sponsors
@earthlink
,
@Lovesac
, & Johnny Mac Soldiers Fund.
The network outage is resolved and impacted services are coming online. Email sent during the outage is queued for delivery. There may be some delays, but no email has been lost. Internet access customers should reset their computer, modem, and devices for any issues browsing.
A regional municipality suffered a water main break that triggered a service interruption with an upstream network provider. This issue currently impacts our Email, DSL, and Dial Up customers. Customers using Cable and HyperLink high speed internet are not impacted by this event.
We are experiencing a service disruption with EarthLink email. We are working to identify a solution and will share updates here. We apologize for the inconvenience.
myAccount access has been restored. Customers should now be able to log into Webmail, view existing emails, and send emails. Delivery of new email will begin soon. No mail has been lost and full functionality should be restored over the next few hours.
It's hard to believe that it's been 28 years since we first helped pioneer the internet back in 1994. We want to take this occasion to thank you, our customers, for joining us on this journey. Cheers to 28 years and we look forward to many more together!! 🎉
#EarthLinkAnniversary
Our orbit is expanding: We're excited to share that we're opening a new customer support center in
@cityofnortonva
. We look forward to providing our customers w/ an even better experience and are proud to be adding 250+ jobs to the community!
#JobCreation
Everyday, we set out to be the very best for our customers, and today we're proud to announce we've been voted 2020's Best Internet Provider in Customer Satisfaction by . We look forward to continuing to serve our customers well!
We are experiencing a service disruption with EarthLink email caused by an authentication issue to email servers. We are working to restore service and will share updates via this feed.
We at EarthLink are sincerely sorry for any issues and inconvenience a system outage this weekend caused for customers. We evaluate and improve processes to deliver the best possible customer service and commit that, moving forward, we will alert our customers to issues sooner.
Guess how old the World Wide Web is today? Here’s a hint: EarthLink is celebrating our 25th anniversary this year. 30 years ago today a computer scientist submitted his first proposal for the "information management system" that launched a technology revolution.
#Web30
#EarthLink
Our team’s all set up and ready to meet jobseekers in the SW Virginia area! Come find us and see why it’s an exciting time to be joining EarthLink. We’ll be the orange booth at Mountain Empire Community College 10a - 2p today. See you there!
#Hiring
#InternetServiceProvider
"Our mission is to provide the best customer service in the industry," said Brigitte Wright-Roy, Senior Vice President of Customer Operations for EarthLink.
Did you know that with
#fiberinternet
, you’ll experience less outages than any other internet option? Fiber optic cables rely on light instead of electricity, making them less susceptible to fire or interference from local power lines.
#earthlink
In 1994, we helped pioneer the internet, but today, it's time to reboot and reinvest in our people, business and iconic brand. Excited to share a message from our CEO as we celebrate our 25th anniversary.
About a year ago, we celebrated rejoining the skyline of the city that we love. We are proud to call Atlanta home and look forward to growing together in the years to come!
#throwbackthursday
As we reconnect with our customers and reinvent our company, we realized it was time for a big change. Today we're thankful for all the progress and work that happened within the walls of our old office, and we're excited about the new chapter ahead!
To celebrate the historic run of our
@GTWBB
program, here are some highlights of them making the right connections all season long presented by
@EarthLink
🤝
“Having grown up in this area, it gives me great pride to further EarthLink’s efforts to provide award-winning customer experiences through our new sales and service center in Norton,” EarthLink CEO Glenn Goad said.
It feels good to be proud of the city you live in. Our
#EarthLinkers
shared some of their favorite Atlanta to-do's, which include trips to
@TheFoxTheatre
, adventures on the Chattahoochee River, and concerts at Chastain Amphitheater.
Maddy Hogan has joined the
#EarthLink
Marketing team as a copywriter. A graduate of Indiana University-Bloomington, she is an award-winning journalist who has served as editor and reporter for several local newspapers in Georgia. We're so excited to have Maddy on the team!
In honor of Dr. Martin Luther King, Jr. "Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that."
#earthlink
#martinlutherkingday
A warm welcome to our Senior VP of Customer Operations, Brigitte Wright-Roy! We're excited you're on our team to help us deliver the right connection.
#earthlink
#earthlinkers
#therightconnection
To help celebrate our 25th anniversary, our team had the opportunity to learn from former MLB baseball player, Jeff Francoeur. We all left feeling motivated and inspired by his story. Thank you
@680TheFan
for your hospitality and the Atlanta Braves a great game!
Looks like both Facebook and Instagram are experiencing an interruption today. If you need help from our support team, please send us a direct message here on Twitter, visit for live chat help, or call us at 888-327-8454!
Today we celebrated our annual Family Appreciation Day held the Friday before Mother's Day. Plus, earlier this week,
@EarthLink
moms attended a panel on managing work/life balance and personal branding. Happy Mother's Day to all!
#earthlink
#happymothersday
#womenofearthlink
Annie Easley was a computer scientist, mathematician, and a rocket scientist at NASA, in addition to being a trailblazer for gender and racial diversity in STEM. Her essential work on the Centaur rocket project laid the foundations for future space shuttle launches.
#earthlink
Welcome to our hometown Big Game fans! Security tip - make sure you're protected from the cyber security threats that come with these types of events. Wi-Fi networks leave you vulnerable, Norton Secure VPN is an easy way to stay protected-
#BigGame2019
We are all searching to discover a new normal, centered around what connects us: hope and the internet. Learn how EarthLink is stepping up during these unprecedented times in this message from our CEO, Glenn Goad.