DigitisedDebate Profile Banner
Andrew Smith Profile
Andrew Smith

@DigitisedDebate

Followers
1K
Following
1K
Media
76
Statuses
1K

Sales & Marketing for #ITSM #ITOM #ESM, #SIAM and #CX - things to transform a company. Works @4me, contributes @ServiceMuse

United Kingdom
Joined November 2015
Don't wanna be here? Send us removal request.
@DigitisedDebate
Andrew Smith
2 years
A great job by 4me Partner, Revo. Proof-positive that standardisation in 4me speeds adoption and quickly Fiskars Group have moved to a level of service delivery that benefits #IT and seamlessly bridges into #esm as other business services onboard with 4me
Tweet card summary image
linkedin.com
A great job by 4me Partner, Revo. Proof-positive that standardisation in 4me speeds adoption and quickly Fiskars Group have moved to a level of service delivery that benefits #IT and seamlessly...
0
0
0
@DigitisedDebate
Andrew Smith
3 years
Good read for anyone looking for the benefits of #IT #processautomation in #itsm - here's a starter! Manual processes are prone to mistakes, particularly when dealing with complex tasks or large volumes of data. Automation can elim… https://t.co/1ZLfPBitNZ
lnkd.in
This link will take you to a page that’s not on LinkedIn
0
0
0
@DigitisedDebate
Andrew Smith
3 years
I enjoyed this article, it chimed well with meetings 4me has with Dave Kelsall and his team Vitality. This article quote "42% of technical teams were working more hours in 2021" is what Dave avoids. The orchestration to democratise… https://t.co/OnCPhmsbUN
lnkd.in
This link will take you to a page that’s not on LinkedIn
0
0
1
@DigitisedDebate
Andrew Smith
3 years
I struggle when I read articles like this, it feels like a bygone era. 4me's greatest benefit is its #services-centricity that allows IT to influence the business debate around all #employee services and experience. Consequently #i https://t.co/gUk5du9lPL
lnkd.in
This link will take you to a page that’s not on LinkedIn
1
0
1
@DigitisedDebate
Andrew Smith
3 years
Grappling with the costs of #itservices and you're visiting SITS - The Service Desk & IT Support Show in May, then catch 4me CEO, Cor Winkler Prins, making IT Financial Management look easy! #itsm #esm #servicedelivery
linkedin.com
Grappling with the costs of #itservices and you're visiting SITS - The Service Desk & IT Support Show in May, then catch 4me CEO, Cor Winkler Prins, making IT Financial Management look easy! #itsm...
0
0
0
@DigitisedDebate
Andrew Smith
3 years
Good advice from Xcession Ltd. Its also good to test the interoperability of the first ITIL processes you wish to realise and connect. For example, if #firstlinesupport and the #problemmanagement group work through well connected processes, adoption will… https://t.co/QYeqBjaFJF
linkedin.com
Good advice from Xcession Ltd. Its also good to test the interoperability of the first ITIL processes you wish to realise and connect. For example, if #firstlinesupport and the #problemmanagement...
0
0
0
@DigitisedDebate
Andrew Smith
3 years
What's not like, Service Desk training and ITIL Foundation - bargain!
linkedin.com
What's not to like, Service Desk training and ITIL Foundation - bargain!
0
0
0
@DigitisedDebate
Andrew Smith
3 years
I have to share this, its a good read from Satish Kumar for anyone thinking where does #itsm go next. And as we know at 4me once you also factor in the integration of data, processes and systems, #AI and #automation accelerates #se https://t.co/QtIjOdskAW
lnkd.in
This link will take you to a page that’s not on LinkedIn
0
0
0
@DigitisedDebate
Andrew Smith
3 years
Valerie O'Connell from analyst group, EMA, has emerged as a leading market commentator in the #itsm space, so this collaboration with 4me will be a worthy read for anyone trying to understand IT service costs. #servicedelivery
linkedin.com
Valerie O'Connell from analyst group, EMA, has emerged as a leading market commentator in the #itsm space, so this collaboration with 4me will be a worthy read for anyone trying to understand IT...
0
0
0
@DigitisedDebate
Andrew Smith
3 years
Although these #itsupport trends are commonplace, the conclusion should be ubiquitous - "Companies can streamline their workflow, automate tedious and repetitive tasks, and provide better support to employees and clients". In the w… https://t.co/Z6wdiDpWqY
lnkd.in
This link will take you to a page that’s not on LinkedIn
0
0
0
@DigitisedDebate
Andrew Smith
3 years
For the #MSPs out there wanting a different approach to managing the services you deliver to your customers. Join this 4me demo for the great reveal on March 2nd. #servicemanagement #servicedelivery
linkedin.com
For the #MSPs out there wanting a different approach to managing the services you deliver to your customers. Join this 4me demo for the great reveal on March 2nd. #servicemanagement #servicedelivery
0
0
0
@DigitisedDebate
Andrew Smith
3 years
#endpointmanagement is a fundamental piece of #itops and #itsm. Integration is key for a service management platform, like 4me. Running #azurecloud without endpoint integration to your ITSM service, then join this QRatify webinar tomorrow
Tweet card summary image
linkedin.com
#endpointmanagement is a fundamental piece of #itops and #itsm. Integration is key for a service management platform, like 4me. Running #azurecloud without endpoint integration to your ITSM service,...
0
0
0
@DigitisedDebate
Andrew Smith
3 years
Employees are 230% more engaged and 85% more likely to stay with their employers for more than three years when technology supports them at work. How about this as a checklist for improving #employeeexperience #digitaltransformatio https://t.co/yOoOoEObWz
lnkd.in
This link will take you to a page that’s not on LinkedIn
0
0
0
@DigitisedDebate
Andrew Smith
3 years
#siam #itoutsourcing #servicemanagement - if these phrases mean anything to anybody in my network, please get involved.
0
0
0
@DigitisedDebate
Andrew Smith
3 years
Deploying a SIAM-enabled service management solution, like 4me, lets companies cost-manage service providers and allows an #MSP to extend its services and optimise supplier and customer relationships. "Historical patterns, includi… https://t.co/H1owCsihfV
techtarget.com
The U.S. economy is contracting, but cloud growth continues, albeit at a somewhat slower rate. Find out how channel partners are reacting.
0
0
0
@DigitisedDebate
Andrew Smith
3 years
4me will be there and CEO Cor Winkler Prins is presenting along with our customer Vitality. Its promising to be quite the live event #itsm #esm #siam #ITSM22
0
0
0
@DigitisedDebate
Andrew Smith
3 years
A worthy 30 minutes spent by anyone wishing to learn more about #siam led by the venerable @McKennaTweet and the evangelist that is @ClaireAgutter. #servicemanagement #4meftw
0
0
1