Decagon
@DecagonAI
Followers
3K
Following
190
Media
60
Statuses
195
AI agents for concierge customer experience. Trusted by Hertz, Eventbrite, Duolingo, Oura, Bilt, & Curology. Backed @Accel, @a16z, @BainCapVC, & @eladgil.
San Francisco
Joined January 2024
Yesterday at Decagon Dialogues, we had incredible conversations with leaders from @AnthropicAI , @Chime , and @faire_wholesale , who shared how AI can be built and applied in ways that truly serve customers. We also introduced four major product updates 👇
2
4
12
More on S2S models in our blog:
decagon.ai
Speech-to-speech models represent a remarkable technical achievement, but their current limitations become clear in enterprise settings.
0
0
0
Speech-to-speech models sound amazing in theory…until they’re deployed at enterprise scale. It’s easy to see why people are excited. By skipping the separate speech-to-text and text-to-speech models, S2S models deliver exciting demos that capture tone, emotion, and nuance in
1
1
3
We’re building our founding Sales team in New York! 🗽 If you’re a top-performing seller with a builder’s mindset and want to help define the future of CX with AI, we’d love to talk. 🔗 Submit your application at the link below. Tag someone you think would be a great fit!
1
0
10
When you have the best team in SF 🫡 Our first new hire mixer was a reminder of just how fast the Decagon team is growing! If you’re interested in joining one of the most driven teams in AI, let’s talk. ↓
1
0
4
What does it really take to make AI work in the enterprise? Our Co-founder and CEO @thejessezhang took the @OpenAI DevDay main stage with @kimberlywtan and @vxanand to discuss. Full recording below. ↓
2
1
5
OpenAI DevDay Talk: Building AI for the Enterprise with Decagon and Clay I sat down with the founders of Decagon and Clay at OpenAI DevDay to chat about what it actually takes to build and sell AI to the enterprise. We discuss how to make product decisions against a rapidly
2
4
38
Starting in a few minutes: our #SFTechWeek startup event 📈 1,400+ applications for a founder lunch-and-learn w/ @browserbasehq CEO @pk_iv, @DecagonAI CEO @thejessezhang, and @linear COO @cjc 🚀 Thanks to our partners 🎉 @UpstartsMediaCo 🤝 @mercury 🤝 @TrustVanta 🤝 @sequoia
6
5
73
Decagon is heading to London for Customer Engagement Summit 2025! 🇬🇧 If you’ll be there, we’d love to meet you! Book an onsite demo at the link below. ⬇️
1
0
1
4
1
66
The best investors give a lot of signal *before* investing that they actually have the ability to help. Founders are increasingly sensitive to whom they let on their cap table. To win a hot deal, you need to show how you can help *them* win before you commit. "During the stage
My conversation with @thejessezhang Decagon is building a customer service agent with AI, with plans for much more than that. It’s one of the more successful early AI applications, with tons of lessons for the rest of the market. I love how Jesse developed which problem to
5
5
27
My conversation with @thejessezhang Decagon is building a customer service agent with AI, with plans for much more than that. It’s one of the more successful early AI applications, with tons of lessons for the rest of the market. I love how Jesse developed which problem to
20
5
32
Had a great time chatting with @patrick_oshag about @DecagonAI, startups, math, and more!
My conversation with @thejessezhang Decagon is building a customer service agent with AI, with plans for much more than that. It’s one of the more successful early AI applications, with tons of lessons for the rest of the market. I love how Jesse developed which problem to
3
2
15
Customer trust is hard to earn, and even harder to win back. Our Co-founder and CEO, Jesse Zhang, joined @patrick_oshag on @InvestLikeBest to talk about what rebuilding that trust looks like in the AI era.
1
2
7