Excited to share something we’ve been working on. Here is the link on Amazon #improvementscience

People will manipulate a system if they feel it doesn't allow them to be their best. Here's an interesting example of researchers embedding hidden prompts in manuscripts to trick AI LLMs that journal reviewers may be potentially using. @benedictevans.

A large proportion of EMS patients do not benefit from ER transport. Currently, EMS is reimbursed for transport. ET3 tried to change that. A failure not captured was the scale of the initiative without a pilot to create a change package and results. Still opportunity to improve.

The science writer Robert P. Crease suggests there are three crucial properties that units of measures must possess: 1) accessibility, 2) proportionality, and 3) consistency.

The applications deadline is Friday. Don't miss this opportunity to be part of a select cohort of leaders in the only advanced improvement science program for emergency services. ⏳ Apps close April 18.🔗

The applications deadline is one week from today. Don't miss this opportunity to be part of a select cohort of leaders in the only advanced improvement science program for emergency services. ⏳ Apps close April 18.🔗

Powerful benchmark: compare a new employee on day 1 with the same person 6 or 12 months later. Are they still eager to find purpose, contribute meaningfully, and make a difference?. QOS is an alternative—methods that transforms how people work together.

Quality as an Organizational Strategy blends the theories of systems thinking, variation, knowledge, and psychology with methods for developing a learning organization to pursue continuous, results-driven improvement. Learn more:

Joined the #handsoff crowds in Austin, Texas. #resist

🚨 EMS leaders need more than grit—they need tools to test, measure & improve. That’s why @MikeTaigman and I built Next Level Improvement Science for EMS Leaders. 🎙️ I joined @UKRobL on EMS One-Stop to explain why:.🔗 🎧

I am grateful to the leaders at the Quality Leaders Forum at the @hospitals4kids for inviting me to discuss research on the role of CQOs in driving quality across systems. It was a privilege to introduce the methods outlined in our book, "Quality as an Organizational Strategy."

Do you have 2 mins? Watch the trailer for an upcoming master class to help EMS & fire leaders build the capability to do results-driven improvement with @MikeTaigman & me. Co-sponsored by @ESO_Solutions & @FWDataExperts . #ems #firedepartment

Change requires new routines, discipline, & time. When pursuing quality as a strategy, QI projects help us understand the organization & the challenges of making changes. The learning system adds new methods & learning to build a system of improvement.

I interviewed leaders like Peter Senge, Don Berwick, Blan Godfrey, John Seddon, Paul Batalden, and Michael Maccoby and asked: What drives them to move beyond the status quo and adopt a strategy grounded in the Science of Improvement? Here's what I learned

On Wednesday's @ISQua zoom, I am joined by Dr. Achala Vagal, CCTST co-directer at the U of Cincinnati College of Med. I'll talk about the methods of Quality as an Organizational Strategy and Dr. Vagal will share what it's like to develop quality as a strategy across their system.

RT @DaveWilliamsATX: How do leaders gauge their progress in pursuing quality as a strategy? Start with the organization's vector of measure….

RT @DaveWilliamsATX: 🚑 EMS leaders—are you ready to take improvement to the next level?. Join Mike Taigman and I for a master course design….

RT @ESO_Solutions: Join us for an in-person, master's level journey into Improvement Science-based leadership for #EMS. ESO and @FWDataExpe….

🚑 EMS leaders—are you ready to take improvement to the next level?. Join Mike Taigman and I for a master course designed for EMS leaders to achieve results-driven improvement. Now accepting applications. #EMS #fire #ImprovementScience

These are the kinds of heroes we need. My next donation is Friday. Via @NPR

Newsweek released its 2025 list of the "world's best hospitals". Leaders love to compare their organizations to others. Knowing where you rank can be useful, but not enough. How will you learn from leading organizations and get better?.