Did you know that DMO handles an average of 1,500 work order requests per week?! This can increase or decrease depending on school breaks.

MCPS is implementing a new Oracle Cloud Human Capital Management (HCM) solution that will replace our current Human Resources Information System (HRIS) platform to offer a more modern and efficient system for our district. The new system will launch this month!.

Did you take any of the summer 2024 technology courses? .Introduction to Google Workspace for Education – PDO # 92544.Analyzing Data with Google Sheets 1 – PDO # 92476.Analyzing Data with Google Sheets 2 – PDO # 92477.

Coming Soon! MCPS Internal School Safety & Security Dashboard. This new internal dashboard will provide prior school year (2022-2023) safety and security information based on current MCPS Safety and Security reports.

Reminder: All IT-related issues/requests by DMO staff must be submitted through Asset Essentials. Also note the new Technical Help Desk call center number: 240-740-9000. The previous number (301-517-5800) has been terminated.

The ITSS team recently held a ‘Meet and Resolve’ session at the Downcounty Service Center to help our customers with AE-related issues, computers, tablets, phones, printers, and network/WiFi connectivity. It was a productive meeting. Thank you for coming!.

CMO hosted a delightful Friday morning breakfast in the electronic shop to fundraise for Employee Appreciation Day in June. Check out the pictures from the event!

DMO completed the conversion of all schools from heating to cooling. The effort required to make this happen is commendable amidst all of the A/C emergency issues that occurred during this transition period. Kudos to the various teams involved!.

We have encountered several challenges related to increased temperatures: power outages, gas smells, and A/C emergencies. Despite these circumstances, our dedicated maintenance teams responded swiftly and effectively to restore normal operations. Thank you, teams!.

Spring 2024 Season Changeover Progress: Currently at 90% completion, with 153 out of 172 facilities successfully transitioned. This progress reflects our collective effort and commitment to ensuring optimal conditions for our schools.

DMO, Parks, and DFN hosted this year’s ‘Bring Your Child to Work Day'. Many children joined us and learned how all three organizations maintain safe and clean learning environments. They also shared happy insightful moments with their parents as the day continued.

DMO hosted an AE training for the Division of Design & Construction (DDC) staff last week. The training focused on understanding AE basic concepts and best practices and how to create work orders track and view open work orders.

AE Update: Asset Essentials' latency issues were definitely impacting our users. Brightly met with our ITSS team to troubleshoot. We are happy to report that these issues should be resolved! If you are still experiencing issues, contact our call center at 240-740-2300.

Email Retention Update Policy: As of February 12, 2024, MCPS staff email will be retained for 3 years from their creation/receipt unless deleted from your inbox and your deleted folder. This applies to MCPS email accounts in Microsoft (@mcpsmd.org) and Google (@mcpsmd.net).

This is a reminder that staff should send their support requests to help_desk@mcpsmd.org. Employees have been sending requests for support to communitytechsupport@mcpsmd.org. This address is only for parents and MCPS community members, it is not to be used by DMO staff.

Brightly released v 2.34.1 for the AE mobile app. With it comes several performance and UI improvements. For this release, you will experience improved Work Order Details form load time and more sort options for the Work Order, Asset, and Part sections. We recommend upgrading!.

Kudos to the DMO Data Support team, ITSS team, and Operations Managers for collaborating to facilitate the state’s inspection of 19 schools scheduled from 11/27/24 through 2/2/24 this fiscal year. Well done!.

DMO will participate in the Summer RISE program again this year! This is a hands-on, career-based learning experience for rising juniors and seniors and helps employers cultivate a talent pipeline. We hope to host some of the next generation’s trades workers!.

Congratulations to Jose Astorima and Juan Crespo for being awarded SEIU Maintenance Employees of the Year! Both of these gentlemen are are located at our Midcounty Service Center.

In January, 9 school assessment inspections occured, as required by the state’s IAC commission. These inspections require a flurry of preporatory and post-inspection activities. Kudos to all teams involved in ensuring inspections run smoothly.