DMBeat
@DMBeat
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An online magazine covering the bleeding edge of digital marketing tools and practices — by Simpler Media Group.
San Francisco, NYC, Boston
Joined May 2012
7 AI Competencies Marketers Must Master in 2026 by @zimanaanalytics
cmswire.com
Machine learning didn’t disappear — it embedded itself. These seven competencies define what marketers must architect, govern and measure for 2026.
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A Practical CX Leader’s Guide to Breaking AI Paralysis
cmswire.com
Governance first. Use cases second. Speed last. A 90-day framework replaces AI chaos with measurable CX progress.
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What Contact Center Operations Reveal About Your Customer Experience
cmswire.com
From compliance gaps to agent friction, operational assessments expose CX risks hiding in plain sight.
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The AI Content Reset: What B2B Marketers Must Stop and Start in 2026
cmswire.com
As AI floods the content landscape, differentiation now hinges on story, structure, and human judgment—according to 10 B2B leaders.
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10 Marketing Leaders on What Stays, What Goes and What Scales in 2026 by @lorascratch
cmswire.com
In Part 1 of a series, marketing leaders break down which fundamentals endure, what gets scrapped and what actually scales next.
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Parloa Raises $350M for Enterprise Customer Experience by @domnicastro
cmswire.com
Agentic AI vendor triples valuation in seven months to $3B to fuel global expansion of agentic customer experience platform.
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8x8 Acquires Maven Lab to Expand APAC Customer Engagement by @domnicastro
cmswire.com
Messaging platform deal strengthens 8x8's regional enterprise capabilities.
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Bloomreach Launches Loomi Connect for ChatGPT by @domnicastro
cmswire.com
Retailers can now extend their search intelligence into conversational AI channels.
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Framer Expands On-Page Editing With Drag-and-Drop Localization by @domnicastro
cmswire.com
Update gives editors direct control over page elements while protecting designer work.
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Fully Charged: How Duracell Transformed Its Digital Presence with Webflow and Edgar Allan
cmswire.com
With Edgar Allan and Webflow, Duracell rebuilt its website into a fast, stable, marketing-driven engine, restoring confidence, control and creative momentum.
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Google Unveils Gemini Enterprise for Customer Experience by @domnicastro
cmswire.com
AI platform merges shopping and service into one unified retail experience.
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The Biggest Marketing Lessons From Season 2 of The CMO Circle by @msophiahawley
cmswire.com
A look back at Season 2 of The CMO Circle and the biggest lessons CMOs shared about AI, leadership and growth.
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Why Intelligence Beats Volume in AI-Powered Marketing
cmswire.com
Generative AI delivers results only when it sharpens focus, improves segmentation and reinforces marketing fundamentals.
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NRF 2026 Retail's Big Show: Major Victory for Human-Centered Retail by @justinpracine
cmswire.com
Behind the AI buzz, NRF delivered a reassuring message for CX leaders: people still come first.
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Five9 & Google Cloud Launch Joint AI CX Platform by @domnicastro
cmswire.com
Contact center vendor integrates Gemini AI to target enterprise customers in retail, finance and healthcare.
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The Top CES 2026 Highlights — and the CX Shift Hiding in Plain Sight
cmswire.com
From ambient AI to deployable systems, CES 2026 shows how experience is becoming infrastructure.
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The Best Customer Experience Conferences for Second Half of 2025
cmswire.com
Upskill, shake a tail feather and network at these top customer experience conferences in 2026.
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What Really Defines AI-Mature Contact Centers in 2026
cmswire.com
Over-automation, weak governance and poor design choices expose why AI maturity is a leadership problem, not a tech one.
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Signal vs. Noise: Why Content Marketing Must Say Less — and Mean More
cmswire.com
A Chiang Mai night market shows why attention isn’t won by volume — it’s earned by signal.
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