DARPG 🇮🇳
@DARPG_GoI
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Official account of Department of Administrative Reforms & Public Grievances, Government of India
New Delhi, India
Joined March 2016
Across States and UTs, 23,612 e-services are now offered, 8,270 services falling under Local Governance & Utility Services. Of the 2,124 mandatory e-services (59×36 States/UTs), 1,711 are live, pushing national saturation above 80%. Twelve States/UTs have achieved 100%
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Smt. Sarita Chauhan, Joint Secretary, DARPG, chaired a VC outreach meeting today with all States and UTs on the National Awards for e-Governance. The session offered comprehensive guidance on the seven award categories, application levels, and nomination procedures. States and
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The Department of Administrative Reforms & Public Grievances (DARPG), India and the Public Service Division (JPA), Malaysia jointly conducted the first JPA–DARPG Webinar on Performance Management in the Public Sector on 21 November 2025. Additional Secretary, DARPG India and
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Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. PF Claim Settlement Confirmation via CPGRAMS #SuccessStory #CitizenFirst #PublicGrievances #Sushasan
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A meeting with the Screening Committee members for the Holistic Development of Districts under the Prime Minister’s Awards was held today, chaired by Shri Puneet Yadav, Additional Secretary, DARPG. The committee reviewed the evaluation parameters in detail to strengthen the
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Shri Suvasish Das, Director, DARPG, delivered the Vote of Thanks at the 4th National e-Governance Webinar. He expressed gratitude to all participants and thanked the Secretary, DARPG, for her guidance in steering the National e-Governance Webinar Series. He acknowledged NCRTC and
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Shri M. Hariharan, Joint Director (IT), NIC, showcased the Award–winning initiative DHRISTI, which strengthens cybersecurity across government digital platforms. DHRISTI uses over 30 machine learning models to detect advanced threats with 86% accuracy, reducing detection time to
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Shri Manvendra Singh, Group General Manager, NCRTC, presented the Gold Award–winning initiative on Robust Cybersecurity Measures in IT–OT Convergence for Railway Systems. The solution uses AI-driven anomaly detection, digital twins, and predictive maintenance to identify issues
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The 4th Session of the National e-Governance Webinar Series (NeGW04) for 2025–26 was chaired by Smt. Sarita Chauhan, Joint Secretary, DARPG, on 21st November 2025, under the theme “Excellence in Central Level Initiative in e-Governance Practices / Innovation in Cyber Security.”
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Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Re-credit of PF Amount via CPGRAMS Escalation #SuccessStory #CitizenFirst #PublicGrievances #Sushasan
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An outreach meeting to facilitate nomination support for the National Awards for e-Governance (NAeG) 2026 was chaired by Smt. Sarita Chauhan, Joint Secretary, DARPG for the Government Academic and Research & Development Organizations and start-ups. During the interaction, she
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Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Rectification of TDS Credit and Refund via CPGRAMS Escalation #SuccessStory #CitizenFirst #PublicGrievances
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The last date to register for the Prime Minister’s Awards for Excellence in Public Administration 2025 has been extended till 30th November 2025. Submit your nominations and showcase your outstanding work at https://t.co/z2dEaXMArQ. Don’t miss the opportunity to be recognised for
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Top 5 States/UTs with lowest average closing time (in days) from 1st January to 31st October, 2025. CPGRAMS Monthly Report for States/UTs for the month of October, 2025, is available on: https://t.co/gy9VoMoH6O
#CPGRAMS #GoodGovernance #PublicService #GrievanceRedressal
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An outreach meeting for nomination support under the Prime Minister’s Awards 2025 was held today. The meeting was chaired by Shri Puneet Yadav, Additional Secretary, DARPG. He shared a brief presentation on the current status of nominations and encouraged all districts to begin
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Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. PF Withdrawal Settlement via CPGRAMS Escalation #SuccessStory #CitizenFirst #PublicGrievances #Sushasan
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