RTS Commissioners from Haryana, Maharashtra, Meghalaya, Assam, Punjab, Uttarakhand, Chandigarh, and West Bengal shared their insights on the impact and progress of timely service delivery and efficient appeal mechanisms under RTS, aimed at enhancing citizen satisfaction. *

Dr. Surendrakumar Bagde, Director General, NCGG, gave an overview of the upcoming study on the impact of RTS Acts across States/UTs that will be undertaken over 9 months. Mr Swadheen Kshatriya Ex Commissioner of Maharashtra welcomed the study as it will serve to establish the

Shri V. Srinivas, Secretary, DARPG chaired a virtual meeting with the Right to Services (RTS) Commissioners today 08th August, 2025. All the eight RTS Commissioners, ie. Chandigarh, Punjab, Uttarakhand, Meghalaya, Assam, West Bengal, Haryana, and Maharashtra participated in the

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. CPGRAMS Restores Dignity and Access to PF for Worker in Delhi. #SuccessStory #CitizenFirst #PublicGrievances

The Department of Administrative Reforms and Public Grievances hosted the 29th National Good Governance Webinar on 30th July, 2025, focusing on ‘Innovation - State.’ The webinar highlighted pioneering governance initiatives from Uttarakhand and Assam, featuring digital

Shri V. Srinivas, Secretary, DARPG, on August 7, 2025, delivered an insightful presentation at the valedictory session of the Best Practices Seminar on Aspirational Districts & Blocks, organized by @NITIAayog at Vigyan Bhawan, New Delhi. The event also featured a vibrant

#CPGRAMS Update – 7th August, 2025. Empowering citizens through effective grievance redressal!. On 7th August, 2025, a total of 9,506 grievances were resolved across Central Ministries/Departments and States/UTs on the #CPGRAMS portal. Central Ministries/Departments: 7,116

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. OROP III Pension Revision and Arrears Credited. #SuccessStory #CitizenFirst #PublicGrievances #Sushasan

Shri V. Srinivas, Secretary, DARPG, delivered a compelling presentation at the valedictory session of the Best Practices Seminar on Aspirational Districts & Blocks, hosted by @NITIAayog on Aug 7, 2025, at Vigyan Bhawan, New Delhi. The event also featured a vibrant exhibition

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. Service Pension Discrepancy Resolved and Arrears Credited. #SuccessStory #CitizenFirst #PublicGrievances #Sushasan

#CPGRAMS Update – 6th August, 2025. Empowering citizens through effective grievance redressal!. On 6th August, 2025, a total of 9,256 grievances were resolved across Central Ministries/Departments and States/UTs on the #CPGRAMS portal. Central Ministries/Departments: 6,692

#CPGRAMS is more than just a portal. It is your direct link to effective and transparent grievance redressal. This online platform ensures that your concerns are heard, tracked and resolved, connecting all the public services or facilities right at your fingertips. #DARPG

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. CPGRAMS Helps Resolve Delayed PF Transfer Across Employers. #SuccessStory #CitizenFirst #PublicGrievances #Sushasan

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. CPGRAMS Enables Admission Amid DEB ID Discrepancy for Student in Assam. #SuccessStory #CitizenFirst

#CPGRAMS Update – 5th August, 2025. Empowering citizens through effective grievance redressal!. On 5th August, 2025, a total of 10,329 grievances were resolved across Central Ministries/Departments and States/UTs on the #CPGRAMS portal. Central Ministries/Departments: 7,149

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. CPGRAMS Restores Basic Mobile Connectivity for BSNL User in Assam. #SuccessStory #CitizenFirst #PublicGrievances

#DigitalIndia #DARPG #CPGRAMS #GoodGovernance #GrievanceRedressal #CitizenFirst #PublicService #CSCParCharcha #Aadhaar

DARPG, in collaboration with @CSCegov_, successfully hosted a live session with @UIDAI and CSC VLEs to address common Aadhaar-related grievances received on the #CPGRAMS portal. The session featured insightful discussions led by Shri V. Srinivas, Secretary, DARPG; Shri Bhuvnesh

Through effective grievance redressal, #CPGRAMS is resolving citizen concerns promptly, enhancing trust in governance, and creating a positive impact across India. 16-Year-Old Tax Challan Error Corrected Through CPGRAMS Intervention. #SuccessStory #CitizenFirst #PublicGrievances

Join us for a Live Session!. DARPG in collaboration with @CSCegov_ is hosting a live session today with @UIDAI and CSC VLEs to address common Aadhaar related grievances received on the #CPGRAMS portal. Please find below the links to the Facebook Live session. The session can