QVC Group, a leading global video commerce retailer and a subsidiary of QVC Group Inc., has appointed Tony Williams QVC as its new Chief People Officer. Read #LeadershipUpdate #QVCGroup #TonyWilliams #ChiefPeopleOfficer #HRLeadership

3CLogic , a leader in voice-enabled customer experience solutions, has deepened its strategic collaboration with ServiceNow , the renowned digital workflow and AI platform. #CustomerExperience #AIinCX #DigitalTransformation #ContactCente

NativeSeed Group is marking a major milestone in its 45+ year journey by investing in a next-generation facility in Northern California, launching an enhanced digital platform, and introducing a streamlined brand strategy. #CustomerFirst #AgriInnovation #SeedSolutions #Futures

Samsung India has unveiled a cutting-edge solution to transform customer service for its home appliances. #SamsungIndia #SmartHomeSupport #AIinCustomerService #SmartAppliances #RemoteDiagnostics #TechForGood #SmartThings #HomeApplianceCare #CustomerExperience

Hansa Research has unveiled the 5th edition of its much-anticipated Axis Max Life Insurance Limited CuES 2025 report, offering an in-depth look into how customer expectations and satisfaction are evolving across India’s life insurance landscape.

CaixaBank has entered into a strategic collaboration with Salesforce, a global leader in Customer Relationship Management (CRM) solutions, to drive forward the digital transformation of its banking services using artificial intelligence. #CaixaBank #Salesforce #AIinBanking

In a significant move to drive intelligent network evolution, CelcomDigi Berhad has signed a Memorandum of Understanding (MoU) with Ericsson (Malaysia) Sdn Bhd. Read More-

Abeille Assurances is leveraging Precisely’s advanced location intelligence and data enrichment tools to improve climate risk management, streamline underwriting, and elevate customer experience. 𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞 :- #AbeilleAssurances #PreciselyData

Digital customer experience (CX) solutions provider TDCX has announced the acquisition of Open Access BPO , a U.S.-based outsourcing firm. 𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞- #TDCX #OpenAccessBPO #CXOutsourcing #CX

The future of customer interactions isn’t just about answering #queries—it’s about creating #connectedexperiences that drive real #engagement and #loyalty. #CustomerExperience #ContactCenters #CXInnovation #DigitalTransformation #CustomerEngagement

Candescent has announced that Farmers & Merchants Bank, headquartered in Stuttgart, Arkansas, has chosen its platform to modernize customer experience and introduce advanced banking features for both retail and #businessclients. 𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞-

TELUS Digital Experience (TIXT) has announced a strategic alliance with Zendesk to integrate AI-driven customer service solutions, combining global expertise in #CustomerExperience management (CXM) with advanced support technologies. #CXM #AIinCX #DigitalTransformation #AI

Global AI-powered customer experience leader Anywhere365 has announced its rebranding as AnywhereNow marking a bold shift towards faster, more dynamic AI-driven engagement solutions. #AnywhereNow #AI #CustomerExperience #AIEngagement #FutureOfCX #Automation #TechRevolution

In the fast-paced digital landscape #artificialintelligence and automation are changing the workplace to redefine how employees perform their duties. #AI #Automation #WorkplaceInnovation #EmployeeProductivity #FutureOfWork #DigitalTransformation #AIAutomation

Neat a leading video technology company, has expanded its headquarters in Oslo with the launch of the Neat Experience Center. 𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞- #Neat #NeatExperienceCenter #VideoTechnology #TechInnovation #Company

In a world where customers expect seamless, personalized, and instant interactions, businesses must evolve beyond traditional contact centers. CXNet empowers you to create smarter, data-driven, and customer-first experiences. 𝐇𝐞𝐫𝐞’𝐬 𝐡𝐨𝐰:

Share Your CX Story– Get Featured on CX Net! . 𝐀𝐫𝐞 𝐲𝐨𝐮 𝐚 𝐂𝐗 𝐥𝐞𝐚𝐝𝐞𝐫 𝐨𝐫 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐨𝐫 𝐰𝐢𝐭𝐡 𝐯𝐚𝐥𝐮𝐚𝐛𝐥𝐞 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞? . #CustomerExperience #CXLeadership #CXInnovat #TechnologyInnovators

Medallia, a global leader in customer and employee experience, has unveiled its vision for the next era of customer experience (CX) alongside seven AI-powered innovations designed to move enterprises beyond traditional surveys. Read More-

Fusion CX, a leading provider of customer experience (CX) solutions, has announced the acquisition of Sequential Technology International # LLC (STI), a well-established #CX service provider specializing in the telecom and utilities sectors. #FusionCX #CXSolutions #Acquisition

We're shifting gears from conversations to implementation. After building momentum throughout 2024, we're dedicated to driving execution in 2025. #CX2025 #CustomerExperience #CXTransformation #AIinCX #CXLeadership #CXNet