Cox Customer Care
@CoxHelp
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@FaZeSway
You definitely deserve reliability, and I'm truly sorry we've let you down. I understand how frustrating internet issues can be. I would like to help resolve the internet trouble you are having. Please Direct Message (DM) us to get started. -Tiff
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@aaronjcash
Hi Aaron, I'm sorry to hear that you've chosen to end our relationship. We value your business, so your situation changes or if we can be of assistance at any point in the future, please feel free to reach out to us here. -Becky
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@GamerdogSSB
Yikes! That doesn't sound like fun, Gamerdog. I'm sorry you're experiencing issues with your internet connection. I can help! I value your business and want to provide you with reliable service. So I can further assist you, please DM your full name and address. -Becky
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@IronLycan
Hi. I will be glad to submit a request to have this channel added to our lineup. To do this, please send a DM with your complete address and name on the account. Thanks, Lisa
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@JoshNissan
Hi 100T, I understand the importance of having a consistent connection and I'd like to help. For account review please DM your full name and address. Thanks -Karen
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@stevenviewing
Hello Steven. I'm sorry that you are having issues with your internet. I'd like to help. Can you please provide in a DM your full name and complete street address? -Juan
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@PunctuationJose
Jose Canseco Uses Punctuation we know that in order to grow as a company, we must evaluate the full customer experience. Please feel free to share your full name and address via dm so we may investigate. -Latitia
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@drlupoontwitch
Hi, we would be happy to have you. If you would like more information regarding our packages, please refer to the following link: . -David
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@KoDoRiNSSB
Yikes! Fly I Kodorin we want you to enjoy your services. Please allow me an opportunity to look into your troubles by sending us a private message with your name, address and the details of your issue. -Latitia
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@glockivist
I'm sorry to hear you're not able to connect to the WiFi. Please follow/dm us with your name and address, and we can take a look. -Dustin
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@MoseMan5000
@PlayStation
@Twitch
@CoxComm
Hi Tyson, we are looking into an issue with customer's specifically from Arizona having trouble accessing Twitch at this time. - Brian
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@BlairDalto65522
We know how important the Padres are to our customers and community. We’re fans too, and we’re excited to have reached an agreement to give the Padres a home on Cox channel 83. Thank you for choosing Cox. Go Padres! -Raquel
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@qtpop
Hi, Cox has suspended data usage charges as of March 16th through May 15th. For more information on how we're responding to the Coronavirus click here: . -David
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@AdroitNode
Hi. I know there is never a good time for an outage. Please DM the full address and account name for support. -Erica
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@BethWhatistruth
Hi Whatistruth?, we definitely appreciate you being part of the Cox Family for 30 years and would hate yo lose you. We do not control what a Network airs. -Shariel
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@JoshNissan
Hi Josh, I am sorry you're having issues with the modem rebooting in the middle of the day. We want to help. Please DM your address for assistance. -Shariel
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@Dyrus
Hello, I truly regret that we were no longer able to satisfy your service needs. We're unable to cancel service via social media. I can have an account specialist can you a call. Simply DM your full name, address, and allow up to 72 hours to be contacted. = JJ
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@surchn4truth
Hi, please send a DM w/ your address and I can send in a channel request for you. Thanks! -Steff
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@myyahchanel
I regret hearing about the situation with your dog. I can't imagine what I'd do if that happened to my dog! In order to review your account, can you please send your service address in a private message. -David
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@AmyGoodrich5
@NicolleDWallace
Hi Amy, how's everything working with your service - my team's available 24/7 to assist with any concerns you may have! -Thanks, Carol
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@Its_Jawsh
Hi Josh, sorry to hear about the connection troubles. If you need any assistance to please send us a dm with your home address. - Brian
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@TheRealRyanHiga
Hi Ryan, we regret to hear that you are having trouble and we would like to help. Can you please DM us your full service address?-Devante
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@BonnieLBryan1
We’d be happy to submit a channel request on your behalf. Please DM your complete address. –Maria
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@CTrevorNelson
Hello, Beginning March 16, data overage charges incurred on or after March 16 will not be billed. This will be in effect through May 15 and is a part of our ongoing effort to keep our customers connected during the COVID-19 work and school closures. Thanks -Karen
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@FaZeAdapt
Oh no! I'd like to help. What's going on? Are all devices affected?Follow & DM your info so I can look at this for you. -Colleen
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@TooMuchMortons_
Hello Meredith’s, I'm sorry if we have disappointed you in any way. If there is anything, I can do to assist concerning your Cox services please feel free to DM your full name and address so I can reach out. = JJ
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@PatrickOConley
Hello Patrick, You would need a cable subscription to access Fox News Live. This would apply to all service providers. You can find out additional information at . Please let us know if you have any questions. -Tiff
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@TurnOffCNN
We are happy to submit a channel request on your behalf. Please DM your address and follow us. -Mike
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@JohnJDillonSD
@maiamimi
@davidmweissman
@ATT
Hi John, please let us know if you have any questions or issues with your Cox Internet. My team is available 24/7 for assistance and troubleshooting. We're so glad to have you join our Cox family! -Becky
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@espino_za19
Hey there. We just got the news today. I suspect we're working to update the guide to prepare for opening day tomorrow. -Colleen
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May 31st, 2022, we celebrated NAMIC-Virginia’s 5-year anniversary virtually and danced in our seats as DJ J Soup brought the beats. Check out the link for fun and surprises.
We Can’t Stop, Won’t Stop. Can’t Wait to see what NAMIC-Virginia does this next 5!
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@Skimbooo23
My apologies, Michael Skimbo Skimbo. Let me know if there is any assistance I can provide by sending me a DM with your full address. I'd love to help. -Ben
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@wendy_hail
We have submitted this request for you in the past. It does take time to see about adding the channel. Please be patient. -Mark
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@buddabaker32
Hi Budda, we would be happy to assist with any connection issues that you are experiencing. Please send us a dm with your home address if you need any assistance. - Brian
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"Hello, World!" The Social Media team is here to help with any questions or concerns.
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@JoshNissan
Hello Josh, I am truly sorry to hear that you have been experiencing packet loss. I can imagine how frustrating ongoing issues like this can be, especially when you rely on it for work. Can you DM me your name and address to allow me to check where we are with a resolution? -Tiff
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@rencognito_
Hi Ren, the health and safety of our customers are our top priority. We stand ready to support and serve our communities in time of need. Effective 3/16/20, data overage charges incurred on or after March 16 will not be billed. This will be in effect through 5/15/20. (1) -Mary
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@francescatututu
@NicolleDWallace
@AmyGoodrich5
Hello. I know how frustrating it is to want to watch your show and can not. Is this happening on all of the boxes? Please send a DM with the complete address, so that we can investigate what is going on? -Crystal
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@HelenaMorenoLA
Hi, Helena. I'm very sorry you are having service issues. If you would like, I am glad to look and see if I have any information. Please DM your street address and account holder's name and I will take a look. -Chris
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@dad_dot_jpeg
Hi. That's unfortunate. Please be sure to protect your home network and see the included link and/or DM my team if you seek support.
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@redondomomE
Hi, please send a DM with your full address so I can take a look and see. Thanks! -Steff
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@VegasJohnny
Thank you for your business and support to the Cox family! We do not have any details if or when CornCobTV App would be made available to Contour, but I'll submit your feedback and interest about this! -Dustin
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@ltgrusselhonore
Hello Russell, I apologize for the interruption. I do not show any outages in the area. Do you have a cable amplifier or splitter connected? -Karen
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@iamstevesanchez
Hi Steve, if you are a Cox subscriber, we can submit a channel request on your behalf. Please DM your complete address. -Mike
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@cobiscool
We certainly don't want that to happen. We know how frustrating it can be when you want to use the service and it is not working. Please DM the complete address so that we can investigate. -Crystal
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@JoshNissan
Hi Steel, I'm sorry to see you're experiencing further Internet troubles. I have sent you a DM. Thank you. -Nichole
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@HeirTweets
We can certainly take a closer look there for you and see what is going on, please follow us & DM the street address there.-Ed
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@ScarboroughMike
Hi Mike, I apologize these messages about outstanding balances are often automated. Please DM me with the address you had service with us So I can look into this. and help get this resolved. -Greg
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@VirtueKaii
Hello, Virtue. I know how exasperating it is to have internet drops while streaming. Let me take a look into your concerns and get to the bottom of this for you. Please send a DM with your full name & full address. -Ben
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Good Morning. We've had our coffee and we are ready to help.
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@NPCfour
Hello Logically, I am so very sorry to learn of your WiFi troubles. I understand the importance of staying connected. Please know we want you to enjoy your internet and I'd like to investigate. Please DM your full name, account holder's name, and complete address. = JJ
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@ZainNaghmi
Hi Zain, I'd be glad to assist with any account or service concerns you may have. If I can be of any help, please feel free to DM. Thank you. -Nichole
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@crapfacestupid
1) Rawls, we take all issues that affect our customer's services seriously. if you are also experiencing connectivity issues, I am happy to help troubleshoot. I know how frustrating it can be when there are internet issues that interfere with enjoying watching the Huskers.
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@ParrotXP
I'm sorry to hear you're facing any impact to your speeds. I understand that any impact to your upload can make it difficult to get much accomplished. I can help investigate this for you while it's happening. For support, please dm us with your name and address. -Dustin
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@kay_money99
Hi, if you're still having trouble, please send a DM w/ your full address. Thanks! -Steff
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@BlairDalto65522
Hi Blair the channel should appear on its own before the next game. The channel will be called YurView2. A restart is not necessary. -Greg
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@ContraryMeri
Hi Mary, our data engineers are investigating what's happening with the links on Twitter. We don't yet have an update, but please know we are investigating this problem. I apologize for the difficulties this is causing today! -Becky
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@JoshNissan
Hi, I'm sorry that you're experiencing connection drops. I want you to able to use your connection without interruption. I can have a business specialist contact you to further assist w/ your service. Please send us a DM w/ your phone number so I can submit the request. -Mary
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@NoahHugbox
Noah that doesn't look good at all! Please share your full service address via dm so that we can check your modem diagnostics. We want you to enjoy your services. -Latitia
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@alluux_
@CoxCalifornia
Hello, I'm sorry to hear you are having an issue with your service. Please DM your account info including full street address so we can look into this. -Greg
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@GrrArrgh
@PhilippeReines
@parscale
There's no need to call. I'd like to help. Are all devices connected to your Cox Internet affected? -Colleen
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@cobiscool
I understand how frustrating internet connectivity issues can be, Cob, and I apologize you're dealing with these issues today. I'm happy to help! So that I can further investigate, please DM your full name and address. I'll get to the bottom of this for you! -Becky
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@romi_chase
Hello, this does not sound good. If you need assistance. Please DM us your name and complete service address. We would be happy to assist with any questions or concerns regarding the account. -Dan
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@DrDisRespect
@CoxCalifornia
Hi, we would be happy to assist with any issues that you are having. Please dm your service address along with the specifics of your issue.
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@IsabelTubao
Oh my. I can assist you. Please power cycle the modem and router. Let us know if that helps. -Allan
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