Matt Coates
@Coooatesy
Followers
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Following
152
Media
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Statuses
345
@motoreasy so after waiting 4 weeks to get them to fix my car they tell me the problem was there before the warranty was taken out and now saying will not pay out . Just cancelled both my policy’s will never use this company again
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Please do not get a warranty with @motoreasy . We had a 5 week old policy, made a claim, a month later the claim was rejected as the issue was "pre-existing". But it was not! And they have no evidence to prove it. They'll take your money but not pay out!
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@motoreasy so wait nearly three weeks to get my car repaired still not done. Very poor service
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DO NOT BUY FROM @MotorEasy ⚠️ they only have a general enquiries line, which means if you have a complaint, it takes up to 21 days to get a reply on email #customerservices and they only do emails #FCA #complaint #misselling #loophole #rejectclaim #customerexperience #ombudsmen
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Never use this lot as a car warranty company @motoreasy. Declined two of my claims, without even sending my car to any garage to be inspected. One was an engine seizure. Sent a fella to my house who was there 5 mins and said “lack of oil” when it was turbo failure 🤬
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And when you try to claim on your policy where you were advised you could pick the main dealer garage for repairs, they refuse to cover the cost and will cover the value of second hand parts on eBay. #poorservice #misselling #con #complaint #missold
BE WARNED ABOUT @MotorEasy ⚠️ they they may look good on TV, and sound nice when selling, but they’ll REFUSE to pay out if you didn’t have a pollen filter fitted #FCA #complaint #misselling #loophole #rejectclaim #customerexperience #ombudsmen
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STAY CLEAR OF @MotorEasy ⚠️ They employ a team of people to look for #loopholes when they find one, they don’t even call you back. #customerservices only do emails #FCA #complaint #misselling#rejectclaim #customerexperience #ombudsmen
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@motoreasy I spent thousands of pounds on cover for my vehicle. When it comes to claims, I'm being delayed ignored and given excuses based on a grey area instead of addressing it. I have rang over 10 times and been fobbed off, told that customer relations don't talk to customers.
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Never in your life sign up to MotorEasy extended warranty they will take your money and refuse to pay out on a it’s not a listed component technicality!! cop out KMT THIEVES @motoreasy
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Can we get her to number 1 tomorrow, finally?! @SophieEB #vinyl and CD arrived today. 🪩 #murderonthedancefloor #Saltburn #saltburnfilm #sophieellisbextor
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So impressed with the service from @visionexpress problem with my contacts yesterday afternoon, already received a new set. Sarah J at your Huddersfield branch is always so helpful, a real credit to you. Please pass on my thanks 👍🏻 #goodservice
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Don’t think I’ve ever got so excited for a TV programme #Hunted
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Straight back down, relegated by Christmas v never in the bottom 3, survived. #HTAFC 🔵⚪️🔵⚪️
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Seriously impressed with the customer service I just received @johnlewisretail Cheadle by Jenny in the glass/crockery dept #HappyCustomer
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This is absolutely disgusting. What makes her think that this is acceptable in any way? I understand twitter beef...
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Because of course same-sex marriage and child marriage go hand in hand #marriageequality #BS #seewhatididthere
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Still nothing on the product page telling customers gift vouchers can't be used with discount codes @mankindcouk #misleading #loyalcustomer
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