Conversational
@Conrecept
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We are the leaders in friendly and professional call answering services that are customized to your brand. Tweets on #smallbiz, #marketing + #customerservice
Fredericksburg, VA
Joined October 2014
Here are 3 simple but powerful practices to help your team stay balanced and thriving: Clear Boundaries Celebrate Small Wins Regular Check-Ins Delegate & Offload Your team is your greatest asset—take care of them, and they’ll take care of your business.
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Did You Know? 🧠 Reception desks were first introduced in the 1900s hotel lobbies as a symbol of hospitality. We’ve come a long way since then, but great service is still the goal. Whether you run a law firm or a beauty studio, we’re here to greet your clients with care!
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Today we celebrate the power of friendship—in life and in business. At Conversational, we believe the human connection matters—whether it’s answering your calls with warmth or building long-term partnerships routed in trust.
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Let’s talk about it — call centers often get a bad rap. Cold. Robotic. Scripted. But here’s the truth: Virtual Receptionists are not to be confused with call centers At Conversational, we’re on a mission to rewrite the narrative. Let’s shift the perception — together.
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At Conversational, we don’t just screen by who the caller asks for, we screen by why they’re calling. That way: - You skip the solicitors - You only hear about the calls that matter - Every call ends up in the right hands (or voicemail box)
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As July winds down, it’s the perfect time to prep your garden for the late summer season! Give your garden a mid-season refresh with a few pro tips to keep things growing lush and lively. Your garden is still in its prime—let’s keep it thriving into fall!
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National Junk Food Day is celebrated every year on July 21st in the United States. It’s a fun, lighthearted day dedicated to indulging in your favorite guilty pleasures—whether that’s chips, candy, soda, pizza, or any other crave-worthy snack that doesn’t make the health list.
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At Conversational, listening isn’t just part of the job — it is the job. We train our receptionists to listen for tone, intent, and detail so your clients feel truly understood and heard on every call. Let’s make listening more than a skill — let’s make it a daily practice.
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Contracts serve as the foundation of your business operations, but without proper organization, security, and accessibility, they can become a liability in no time. Your contracts should facilitate your business, not cause unnecessary stress.
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🧘♀️ Office wellness starts at your desk! Wellness isn’t just about yoga and green juice... It’s about creating a work environment that supports your body and your brain 💡💪
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At Conversational, we tailor our service to match your unique needs. - Custom call handling - Personalized message collection - Customized intake process 📞 Learn more: https://t.co/qPEtTE3Nhm
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At Conversational, we’re here to help ensure that doesn’t happen. With real people answering every call, you can rest easy knowing your callers are greeted with warmth and professionalism, even when you’re busy. Let us help you answer every call, and seize every opportunity!
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At Conversational, our virtual receptionists answer your calls with warmth, professionalism, and accuracy. - No missed opportunities - Real humans with empathy - Seamless support that feels like part of your in-house team Make the most of every opportunity!
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"Our salon has used Conversational for a few years, and with our staff having different services and different schedules, you could not be in better hands. They know me and my staff, always find solutions, and anytime we have a question, they have an answer." Kristie B.
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Today, we pause to honor and remember the brave individuals who made the ultimate sacrifice for our country. Their courage and dedication will never be forgotten.
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You don’t have to do it all alone. Success comes from working smarter, not harder. That’s where we come in—your team behind the scenes, ensuring every call is answered, every client feels valued, and you have the freedom to focus on what you do best.
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The average in-house receptionist can only handle one call at a time, while a virtual receptionist team can handle multiple calls simultaneously, ensuring no customer is ever kept waiting. Ready to discover the difference?
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Already have someone answering your calls and handling tasks in the office? That’s great! But what happens when: They’re busy with another call? On a lunch break? Taking a well-deserved vacation? That’s where we step in!
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Running a salon is more than just styling hair or perfecting nails—it's about creating an experience. But how can you focus on your clients when you're juggling appointments, walk-ins, and constant phone calls? That’s where we come in!
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Today, we celebrate the friendly faces and warm voices that keep businesses running smoothly. Receptionists are the ultimate multitaskers, master communicators, and the heart of every office. Tag a receptionist who deserves a big THANK YOU today! Let’s show them appreciation.
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