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Coinbase Support Profile
Coinbase Support

@CoinbaseSupport

Followers
358K
Following
146
Media
101
Statuses
91K

Official @Coinbase Support Account. Do not post private info publicly.

Joined June 2014
Don't wanna be here? Send us removal request.
@CoinbaseSupport
Coinbase Support
5 days
A fix has been implemented and all services have returned to normal. Thank you for your patience while we worked to resolve this issue. https://t.co/rG6nuJ6zwU
@CoinbaseSupport
Coinbase Support
5 days
We are aware some users may be experiencing degraded performance for DEX, Borrow and Lend. Our teams are actively investigating this issue and will provide an update shortly. Rest assured your funds are safe.
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@CoinbaseSupport
Coinbase Support
5 days
We are aware some users may be experiencing degraded performance for DEX, Borrow and Lend. Our teams are actively investigating this issue and will provide an update shortly. Rest assured your funds are safe.
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@CoinbaseSupport
Coinbase Support
6 days
If you get a message from a “relative” asking for urgent money over the holidays, pause. Scammers impersonate family during travel-heavy weeks. Always call to verify before you send any asset:
coinbase.com
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@CoinbaseSupport
Coinbase Support
11 days
@jwesgriffith
Wes-G.eth 🛡️
11 days
I’m excited to share a set of upgrades that make getting help at @coinbase simpler and faster than ever. We’ve made @CoinbaseSupport easier to access directly in the app, giving customers clear pathways to the help they want – whether that’s self-service, phone, chat, or an AI
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@CoinbaseSupport
Coinbase Support
14 days
The season of giving is also peak season for scamming. If you’re planning to donate, take a few minutes to verify the organization first. Here’s how to give with confidence—and avoid getting scammed:
coinbase.com
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@CoinbaseSupport
Coinbase Support
20 days
Account restrictions used to slow things down, but not anymore. We've dramatically improved self-service KYC, which works in just seconds. We’re listening closely to feedback and removing friction where it counts. If you’re still stuck, send us a DM so we can assist further.
@coinbase
Coinbase 🛡️
27 days
We heard the feedback. We fixed the pain points. Account reviews are now self-serve - faster, simpler, better.
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@CoinbaseSupport
Coinbase Support
28 days
A lot of our daily convos live on apps like Discord and Telegram. Unfortunately, so do scammers. If someone promises fast money, free tokens, or “urgent” help—pause and verify. Full guide to staying secure:
coinbase.com
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@CoinbaseSupport
Coinbase Support
1 month
@brian_armstrong
Brian Armstrong
1 month
Our customer support has improved a lot this year. Great to see the number of positive experiences continually trending up
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@CoinbaseSupport
Coinbase Support
1 month
🚨 5 ways to stay safe from scams: 1. Slow down — scammers rush you. Verify first. 2. Don’t click unknown links — go to official sites ( https://t.co/QuP4Ccn4go or https://t.co/zWsAb2fWy2). Hover over links before clicking! Some URLs are masked and may take you somewhere
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help.coinbase.com
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@CoinbaseSupport
Coinbase Support
1 month
Your security is our priority. Coinbase will never contact you to request your login info, or tell you to move your funds for security reasons. Report scams → security@coinbase.com
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@CoinbaseSupport
Coinbase Support
1 month
Coinbase will be offline for a scheduled upgrade on October 25 at 7AM PT, estimated to last 4 hours. Plan ahead and check status updates at: https://t.co/a3pl4WiDhZ https://t.co/YQy4ImJ11h
@coinbase
Coinbase 🛡️
2 months
We’ve scheduled a Coinbase upgrade for October 25 at 7AM PT, estimated to last 4 hours. During this time: → All trading will be unavailable → All transfers will be unavailable → All other services will be delayed (details in 🧵) Thank you for your attention to this matter.
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@CoinbaseSupport
Coinbase Support
1 month
Consumer Protection Tuesday: We led a proactive on-chain investigation with law enforcement that helped disrupt a fentanyl-precursor network. Blockchain is bad for criminals, that’s why they rely on cash. We followed the trail and took action. Read more:
coinbase.com
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@CoinbaseSupport
Coinbase Support
1 month
Update 7: Coinbase systems have recovered after today's AWS outage. While we do not expect any more instability, we will continue to monitor the situation.
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@CoinbaseSupport
Coinbase Support
1 month
Update 6: We continue to see recovery on our services due to today's AWS outage. We do expect some continued instability for portions of the Coinbase platform and will provide updates as they become available.
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@CoinbaseSupport
Coinbase Support
1 month
Update 5: We're aware that customers are unable to use many core functions of Coinbase, such as Trading and Transfers due to ongoing issues with AWS. We will continue to investigate and provide updates here.
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@CoinbaseSupport
Coinbase Support
1 month
Update 4: We’re currently experiencing issues with our support channels. Some chats and calls may disconnect. Our team is actively working to resolve this ASAP. While we resolve this, helpful resources are available at https://t.co/zWsAb2gunA. Thanks for your patience.
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@CoinbaseSupport
Coinbase Support
1 month
Update 3: We are currently experiencing scaling issues due to the AWS outage, which may cause some users to encounter difficulties using Coinbase. Our team is actively working to resolve this issue as a top priority. Thank you for your patience.
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@CoinbaseSupport
Coinbase Support
1 month
Update 2: Coinbase services are continuing to recover. Users should be able to use most services on Coinbase now. Meanwhile, some older asset transfer requests are still pending, which we are investigating. We're continuing to work on the issue and will provide further updates
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@CoinbaseSupport
Coinbase Support
1 month
Update: we're seeing early signs of recovery, with some users being able to access and use Coinbase services now. Our team is still working on this issue with top priority. We will continue to provide updates as the situation changes.
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@CoinbaseSupport
Coinbase Support
1 month
We're aware many users are currently unable to access Coinbase due to an AWS outage. Our team is working on the issue and we'll provide updates here. All funds are safe.
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