CenturyLink
@CenturyLink
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Transforming lives and businesses through innovative technology solutions. Follow along.
Joined June 2009
@vivatigreblanco I’m really sorry if my earlier message didn’t hit the mark. I truly want to help resolve this for you. Please DM your account details so I can personally look into it and make things right. Thanks for your patience. —Pinky.
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Top Cybersecurity tips: .1 - Update software on your devices.2 - Change passwords frequently.3 - Use a VPN.4 - Watch out for scams.
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We’re sorry to hear that you’ve been experiencing issues with our services. We always strive for our customers to enjoy seamless services without any interruptions. Would you please send us a DM? This will allow us to investigate what went wrong and resolve it. - Rishabh.
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.@LumenTechCo has announced the sale of its consumer fiber-to-the-home business to @ATT. Lumen will continue to retain and care for CenturyLink’s copper internet and voice services across all markets. Read more:
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We’re participating in the FCC’s Lifeline Program, providing eligible households a lowered monthly cost of phone or internet service. To learn more and apply for the program:
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We understand your need for faster internet. CenturyLink is expanding our fiber-optic network for high-speed internet. Currently, we offer bonded DSL lines up to 100 Mbps at your home. Please provide your service address via DM to check Quantum Fiber availability. -Kriti.
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We are aware of a service outage currently impacting customers in the Carlton, Oregon area. Our team is actively working to restore service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time.
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The loss of commercial power is causing service disruptions for some customers in Washington. Our technicians are diligently working to restore services. We appreciate your patience and understanding and will share our next update as soon as we can.
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Due to the impact of the storm in the Pacific Northwest on commercial power, some customers in Washington are experiencing service disruptions. Our technicians are working hard to restore services. We appreciate your patience as we work through this situation.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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Lumen technicians restored 9-1-1 services in San Juan County after a fiber cut on 10/27. Our team worked tirelessly to resolve the issue as quickly as possible. We appreciate your patience and apologize for the disruption.
We’re aware of reports of 9-1-1 service disruptions in San Juan County. Our tech team is actively investigating. We’ll provide updates as soon as we learn more.
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We’re aware of reports of 9-1-1 service disruptions in San Juan County. Our tech team is actively investigating. We’ll provide updates as soon as we learn more.
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I see there is no response from your end. I request you to please let us know if you still need assistance. -Shirien.
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