We tend to go into user journey mapping focused on finding pain points, to improve the design. This is good, reflects a desire to improve #usability. We should also identify bliss points, to know what’s brilliant, reassuring, very usable (if anything), so we don’t design it out.

https://t.co/dgfuYjdMXY

Going through @CakeBitesize content training - some great practical tips e.g. on use of bold and tone - that I haven't seen so explicitly written down before (it's somewhat implicit in other style guides)

We’re no longer bitesize but the e-learning is still great! Reposting the Cake making machine GIF one more time for old times’ sake. 😊 #UCD #UX #ContentDesign #Content #Information #Usability #UserResearch #UserCentredDesign #HumanCentredDesign

Read user feedback on our courses. Our ridiculous ‘buy both’ offer is valid until 20 June. £47.50 for 22 modules of #UserCentredDesign and #ContentDesign e-learning. Then we’re merging them, and adding topics! The price’ll go up. Take advantage now? https://t.co/uu9a35Pc3z 🍰

£13.30 for 4 books is still a bargain at twice the price these days. 📚📚📕 Btw is there a way for people to return them to Wob, to keep things circular? I give mine to charity/station book swops anyway. Plus have also joined my new local library.

If your government (national, local, whatever) or organisation (public, private, whatever) has ever made use of the GOV.‌UK Design System (code, guidance, whatever), please reply and let us know what impact it had. RT for reach? Thank you! 🙏

Chipping away at the content – rationalising, reducing, clarifying: this can be how #ContentDesign gets initial recognition within an organisation. Getting some really clear, user-centred content up and live can be of big value. Let's consider it #MicroContentTransformation.

Usage tips on #WorldEmojiDay #ReadabilityGuidelines https://t.co/aLCPpTHLLC

🧵The built-in alt text descriptions for emojis aren’t always helpful. Non-screen reader users - how would you describe these emojis to someone who is blind or partially sighted? 😕 #WorldEmojiDay

this seems very bad for anyone that owns one of these bikes—you have to unlock it with the app! and unless something has changed, it's owned/maintained by an external vendor... who won't keep it up if they aren't paid

Hey, hey. Did we mention? You can study @CakeBitesize on your mobile. And tablet. Having a coffee? Waiting for someone? On the bus? Do a module! We’re there for you... Log in, pick up where you left. User-centred design. Content design. #LearnOnTheGo 🚀 https://t.co/IsOXfkuka3

What makes an accessible, easy to read font? “Do have: • Tall x-height: the height of lower case letters like m, a, x, and r. • Height difference between ascenders and capital letters, so for example, capital "i" and lower case "l" look different…”

Content usability basics module by @CakeBitesize 🍰 An intro to user-friendly web content. How clear language increases comprehension, why to use the active tense – and the importance of #accessibility, #inclusivity, #tone and #consistency. https://t.co/wThR5v07EV

Designing a high-converting form is not achieved by using float labels. It’s achieved by: 1) Asking minimal questions 2) Making those questions clear 3) Using simple interactions that users understand Prioritise the hard work over visual fluff.

Fancy brushing up your user-centred design skills this weekend? Or satisfying your curiosity about #ContentDesign? Browse our 17 bitesize online lessons on various UCD topics, from iterating to task-based content, or take our content design pathway. https://t.co/s9Fb11XcAl 🧁

Do I know anyone who could offer #GraphicDesign work experience this July for a Year 11 student? She took Design GCSE early and will have just taken the Graphics GCSE exam. Absolutely loves it, work is of a high standard, is thoughtful in her process and has great initiative.

The @GOVdesignsystem are running a workshop to show how they accessibility test their components. They will be using the new task-list prototype as an example. The workshop will run on Wednesday 1st March from 2pm-3.30pm. 🎟️You can sign up here: https://t.co/NkwmiePhCA #a11y

Looking for advice: we have delivery managers from different backgrounds, how can we help ourselves to get a good grounding in digital/technology basics. The outcome we are looking for is that DM’s can ask good questions, plan well and know enough to follow technical chats.

@punished_cait I said most people's cats jump on the kitchen counters when no one is watching because cats are ungovernable and don't care if they're not allowed up there. I got angry replies for months from people insisting their cats would never.