Caesars Sportsbook Support
@CaesarsHelp
Followers
4K
Following
106
Media
26
Statuses
3K
We're here to help! @CaesarsSports Customer Support. When sending a DM, please include your email, betting state, and a brief description.
Joined April 2022
Mobile customers with losing bets on the Dulgarian UFC fight will receive a cash credit within 24 hours (singles), or within 24 hours of the last leg being determined (Parlay/SGP/Super Parlay) should that bet have won without that leg included.
104
50
412
Retail customers should hold their tickets for now.
2
1
29
Daylight Savings Scheduled Maintenance: Sunday, 11/2: 1:30 AM – 3:00 AM ET (MI, NJ, ON) 1:30 AM – 3:00 AM PT (WA) During this time, Sportsbook and iGaming apps will be temporarily unavailable. Please note that maintenance may occasionally take longer than planned.
0
0
1
This issue was resolved at approximately 3:20 PM ET.
10
0
0
We are aware of an issue preventing users in Ohio from logging into and placing bets on their Caesars Sportsbook accounts. Our team is actively working to resolve this as quickly as possible and will provide further updates here.
25
0
2
Scheduled Maintenance: On 10/22 starting at 1:00 AM ET, our Kansas app & website will be offline for approximately 8 hours. Additionally our Mississippi app & website will be offline for approximately 12 hours. Please note maintenance may occasionally take longer than planned.
4
0
1
Update: Service has now been restored in KY and LA.
7
0
2
We are aware customers located in KY and LA are still experiencing issues which may continue through Monday Night Football. We will continue to share updates here as they become available.
13
0
2
We understand some customers are still facing difficulties accessing our platform due to a global outage impacting an external provider. We're working closely with them to restore full functionality as quickly as possible. Updates will be shared here as they become available.
2
0
1
We understand some customers are still facing difficulties accessing our platform due to a global outage impacting an external provider. We're working closely with them to restore full functionality as quickly as possible. Updates will be shared here as they become available.
88
2
19
Due to external outages, we're currently experiencing app disruptions in Kentucky, Louisiana, and Ohio. New York is seeing slower app performance, but wagers are still being accepted and the app remains up and running.
4
0
0
Due to external outages, we're currently experiencing app disruptions in Kentucky, Louisiana, and Ohio. New York is seeing slower app performance, but wagers are still being accepted and the app remains up and running.
We are aware of an issue that is preventing some users from logging into and placing bets on their Caesars Sportsbook accounts. Our team is actively working to resolve this as quickly as possible and will provide further updates here.
59
2
8
We are aware of an issue that is preventing some users from logging into and placing bets on their Caesars Sportsbook accounts. Our team is actively working to resolve this as quickly as possible and will provide further updates here.
21
0
11
Update: Our Massachusetts app & website are now back online. Thanks for your patience during the scheduled maintenance. We’re all set for action!
0
0
0
Update: Our Massachusetts app & website are now back online. Thanks for your patience during the scheduled maintenance. We’re all set for action!
Our Massachusetts app & website will undergo scheduled maintenance on 10/15 starting at 1:00 AM ET, with an expected duration of 13 hours. During this time, the app & website will be temporarily unavailable. Please note that maintenance may occasionally take longer than planned.
0
0
1
Our Massachusetts app & website will undergo scheduled maintenance on 10/15 starting at 1:00 AM ET, with an expected duration of 13 hours. During this time, the app & website will be temporarily unavailable. Please note that maintenance may occasionally take longer than planned.
10
1
3
This issue has been resolved, and iOS users should now be able to log into their accounts successfully. Thank you for your patience.
We are aware of an issue that is preventing some users from logging into and placing bets on their Caesars Sportsbook accounts. Our team is actively working to resolve this as quickly as possible and will provide further updates here.
7
0
3
This issue has been resolved, and iOS users should now be able to log into their accounts successfully. Thank you for your patience.
5
0
1
We are aware of an issue that is preventing some users from logging into and placing bets on their Caesars Sportsbook accounts. Our team is actively working to resolve this as quickly as possible and will provide further updates here.
51
1
29
NFL Week 6 starts tonight. We’re here if you need any assistance!💬
1
0
0