jeanette
@CXbeyondmetrics
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mentor and coach in social entrepreneurship skills; changemaker #paradigmshifts #mentalmodels #inventthefuture #creator #here2create
Joined January 2018
Check out my latest article: Value chains can be a disadvantage https://t.co/7htyexaQYn via @LinkedIn
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In our book, we put forward a strategy for reducing the extreme partisanship and division through practical changes, starting with election and governing rules...
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A user’s experience seldom begins with opening your website or arriving at your hotel. It often starts in some other place that sets expectations & context. That’s why great formative research is about your users, not about your product.
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Reminder: this is happening tomorrow at 5pm GMT We'll use the time to come up with some shared, open principles that services can use to better respond to crisis situations. Come hang out if you're interested.
I'm organising a Zoom call on Monday about how we design services for crisis situations. 5pm GMT 23rd March https://t.co/2D1wWnzMv7 Or if you're organised, here's a calendar invite https://t.co/QBnpBKVurg Join if you want to talk, have ideas or just want to listen and learn
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What are a company's Coronavirus cancellation and change policies? We're crowdsourcing these policies at https://t.co/eJ2L8KPVPL to give consumers one place to view every company's policy. Users can also add policies and update new information, so please contribute if you can.
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New milestone! More than 2.7 million views of my TED talk about how leaders drive innovation: 'Why the majority is always wrong': https://t.co/NMvDE247go
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A dinner about ‘future cities’ last night surfaced a thought that’s been bothering me for a while Why does so much of our thinking-energy go into designing better city infrastructure, when towns, villages and ‘rural’ areas are rarely discussed Is it a class issue. Am I wrong?
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#Creativity is the ability to conceive original ideas that shake the foundations of convention. https://t.co/1vRdoERvMe
@GamePlan_A
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loved sharing thoughts on infrastructure and its role in shaping culture with this community 🎈#designopsgc19
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Journey systems are about investing in human needs instead of product features. @hayhughes #DesignOps @2019Gc
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Just earned the CRM for Lightning Experience badge on @Trailhead and you should too!
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My creative type is Visionary. We're known to be charismatic and expressive. Take the #mycreativetype quiz to discover your type.
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