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@BungieHelp

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Official @DestinyTheGame service updates & known issues. File reports in our Help Forum: Dev Insights: @Destiny2Team | Created by @Bungie

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@BungieHelp
Bungie Help
3 years
We’re currently investigating server and connection issues while trying to launch into the game. Stay tuned for updates.
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@BungieHelp
Bungie Help
5 years
Destiny 1 and Destiny 2 are being taken offline for emergency maintenance. Please standby for updates.
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@BungieHelp
Bungie Help
5 years
Emergency maintenance for Destiny 1 and Destiny 2 is still ongoing. We apologize for the continued delay. Please stay tuned for updates on our progress.
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@BungieHelp
Bungie Help
7 months
Over the past couple of days, we've seen a spike in error codes and disconnects. The team has confirmed that these error codes are not related to the planned fixes rolling out for the recent crafting issue and are instead a result of DDoS attacks. While we typically don't confirm…
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@BungieHelp
Bungie Help
3 years
We have identified an issue where players can potentially push Raid Bosses off of ledges. If players attempt to use this as a strategy during the Vault of Glass World First Raid they will be disqualified. We will provide additional information once available.
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@BungieHelp
Bungie Help
4 years
We have implemented a change where players now return to orbit after completing the Forge activity. Players will need to re-enter the queue if they wish to enter the activity again.
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@BungieHelp
Bungie Help
3 years
Destiny 2 is being brought offline for emergency maintenance. Stand by for updates.
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@BungieHelp
Bungie Help
1 year
We have resolved the issue causing progression loss for certain Triumphs, Seals, and Catalysts. We are preparing to deploy Hotfix 6.3.0.6 soon. Standby for updates.
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@BungieHelp
Bungie Help
1 year
Our investigation and testing continues. To set expectations, this issue will not be resolved tonight. We are estimating a timeline of 3-4 AM PST tomorrow, January 25, for our fix to get deployed. Timeline subject to change. More info will be provided once available.
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@BungieHelp
Bungie Help
2 years
We’re aware of an issue where Golgoroth can sometimes produce an extremely loud roar in the King’s Fall raid. It’s recommended to lower your audio output when fighting Golgoroth until a fix can be implemented.
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@BungieHelp
Bungie Help
8 years
We are actively investigating issues preventing players from connecting to Destiny on all platforms.
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@BungieHelp
Bungie Help
2 years
Due to the completion requirement being too high for many players, we have auto-completed the Champions Defeated objective for this week’s Sails of the Shipstealer Seasonal quest.
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@BungieHelp
Bungie Help
1 year
Guardian Ranks Update: To more closely match our goals, we have reduced the required Commendations score to complete objectives across all Guardian Ranks. Objective descriptions will be updated on March 16 to display the new Commendations requirements.
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@BungieHelp
Bungie Help
1 year
We have made the following Neomuna activity updates: ❖ Increased the spawn chance of Vex Strike Force public event. ❖ The Terminal Override director launch node will now more consistently matchmake with other players launching from the node.
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@BungieHelp
Bungie Help
3 years
Due to an issue, we have disabled the Telesto Exotic fusion rifle in all Crucible and Gambit activities and the Thermoclastic Blooming Artifact mod in all activities.
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@BungieHelp
Bungie Help
5 years
We are continuing to investigate the issues that are preventing players from signing in. Please stay tuned for updates.
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@BungieHelp
Bungie Help
7 months
UPDATE: We're working on two fixes for this issue. There are no plans for a rollback. For the first fix, deploying within the next 24 hours, we’re building a server-side update that will disable all crafted weapons from being equipped. Players will still be able to craft weapons…
@BungieHelp
Bungie Help
8 months
We're aware of an issue that allows specific weapon perks to be crafted into other legendary weapons and are investigating a fix, which will result in these weapons being reset in the future. We currently don't have any plans to disable Trials of Osiris due to this issue.
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@BungieHelp
Bungie Help
3 years
We have enabled triple Dawning Spirit rewards from all sources for the remainder of the Dawning 2020 event.
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@BungieHelp
Bungie Help
3 years
Due to player feedback, we have auto-completed the Step 2 power weapon kill objective of the "Saladin's Gauntlet" Iron Banner quest for all players.
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@BungieHelp
Bungie Help
1 year
Destiny 2 is being temporarily brought offline to assist in investigations into error codes, inability to log in, and login queues. More information will be provided once available.
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@BungieHelp
Bungie Help
3 years
We are continuing to investigate signon errors and connection issues affecting players on all platforms. We will provide updates as they become available.
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@BungieHelp
Bungie Help
7 months
UPDATE: With the 7.2.0.4 update tomorrow, weapon crafting will largely go back to expected behaviors. Illegitimate frames and perks on crafted weapons will be replaced with legitimate ones and any attempt to craft new out-of-bounds weapons will kick the player to the login…
@BungieHelp
Bungie Help
7 months
Due to ongoing work to fix remaining weapon crafting issues, the Master Crota's End Raid mode and Checkmate Control modifier in Crucible Labs have been delayed. Update 7.2.0.4, which includes a change to drop rates for the Essences of the Oversoul, has also been delayed as a…
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@BungieHelp
Bungie Help
3 years
Due to a recently discovered issue, Trials of Osiris has been disabled for this week. We are currently investigating to determine when it will return.
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@BungieHelp
Bungie Help
1 year
Maintaining your characters and progress is our top priority. After kicking off a deep dive investigation of a very low number of reports of missing characters out of an abundance of caution, we are confident that no characters or progress were incorrectly lost by our systems.
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@BungieHelp
Bungie Help
3 years
We have resolved multiple issues in a server side fix: ❖ The Wicked Overgrowth Iron Banner shader can now be obtained. ❖ The Decrypting the Darkness quest can now be acquired and completed. ❖ The Parallax Trajectory cap has been increased from 1500 to 3000.
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@BungieHelp
Bungie Help
5 years
We are investigating Destiny 1 and Destiny 2 players encountering sign-on errors.
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@BungieHelp
Bungie Help
2 years
Destiny 2 is being brought offline for emergency maintenance. Stand by for updates.
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@BungieHelp
Bungie Help
3 years
Due to an issue that allows Hunters to dodge an unintended amount of times in a row, we have temporarily disabled the Radiant Dance Machines Exotic Hunter leg armor in Gambit and all PvP activities.
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@BungieHelp
Bungie Help
3 years
Due to an issue, we have auto-completed the Illusory Barriers step of the Deceiving Appearances seasonal challenge for all players.
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@BungieHelp
Bungie Help
2 years
We’ve updated the Guardian Games community par scores (including top 10 %) to ignore high scores achieved from repeatedly reviving fireteam members. Everyone will still be eligible for the top 10% emblem, but inflated scores won’t unfairly skew the “10%” threshold.
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@BungieHelp
Bungie Help
3 years
Due to issues, we have disabled the Raiju's Harness Exotic Hunter chestpiece in all activities and the Telesto Exotic fusion rifle in all PvP and Gambit activities.
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@BungieHelp
Bungie Help
1 year
We are testing a fix. Once testing is complete, we will deploy and verify the fix before bringing Destiny 2 back online. We will also be rolling back all player accounts to their state as of 8:20 AM PST, prior to Hotfix 6.3.0.5 going live. Standby for timeline updates.
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@BungieHelp
Bungie Help
2 years
KING'S FALL WORLD FIRST TIP To ensure we receive your completions successfully, players should make sure they receive rewards in the following encounters: ❖Totems ❖Warpriest ❖Golgoroth ❖Daughters ❖Oryx If players don't receive rewards, we cannot verify completion.
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@BungieHelp
Bungie Help
2 years
Contest Mode has been extended an additional 24 hours and will now end on Monday, March 7, at 10 AM PDT (1800 UTC). This is to give those experiencing connection issues in the Vow of the Disciple raid a chance to obtain The Cleaver emblem.
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@BungieHelp
Bungie Help
2 years
The team has configured a potential fix for an issue where players could inadvertently die after ringing the Bell of Conquest in the Duality Dungeon. We are targeting our October 18th patch to release it, and will provide further updates here when available.
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@BungieHelp
Bungie Help
1 year
Investigations and tests for today's issues are ongoing.  Destiny 2 will remain offline into the evening. We will be able to share more concrete timeline updates for bringing Destiny 2 back online as that information becomes available.
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@BungieHelp
Bungie Help
2 years
We are currently investigating Arc subclasses not receiving correct resilience-based damage reduction in PvE for Warlocks and Titans
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@BungieHelp
Bungie Help
1 year
We have re-enabled the Destiny API. Report issues or seek assistance here:
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@BungieHelp
Bungie Help
2 years
Before The Witch Queen and the Season of the Risen launches on February 22 we want players to be aware of certain issues and information before logging in the first time. The following information may include minor spoilers for item and activity names. A thread (1/8):
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@BungieHelp
Bungie Help
3 years
Due to an issue, we have temporarily removed the Exodus Crash strike from the Vanguard Strikes playlist.
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@BungieHelp
Bungie Help
8 months
We're aware of an issue that allows specific weapon perks to be crafted into other legendary weapons and are investigating a fix, which will result in these weapons being reset in the future. We currently don't have any plans to disable Trials of Osiris due to this issue.
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@BungieHelp
Bungie Help
7 months
UPDATE: This is a complex issue, and as a result of testing, our original timeline for a server-side fix has been extended. More information will be provided when we have updates.
@BungieHelp
Bungie Help
7 months
UPDATE: We're working on two fixes for this issue. There are no plans for a rollback. For the first fix, deploying within the next 24 hours, we’re building a server-side update that will disable all crafted weapons from being equipped. Players will still be able to craft weapons…
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@BungieHelp
Bungie Help
3 years
We are seeing improvements in server and connection issues, as players slowly load into the game. We are continuing to investigate issues connecting to the game. Please stay tuned for updates.
@BungieHelp
Bungie Help
3 years
We’re currently investigating server and connection issues while trying to launch into the game. Stay tuned for updates.
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@BungieHelp
Bungie Help
3 years
Due to an issue, Trials of Osiris has been disabled for the remainder of the weekend.
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@BungieHelp
Bungie Help
3 years
Due to a recently discovered issue, Trials of Osiris will not be available until the weekend of November 27, 2020.
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@BungieHelp
Bungie Help
1 year
We’re continuing to investigate the issues causing progress to be reset for certain Triumphs, Seals, and Catalysts. Destiny 2 will remain offline as we work on a fix. Updates will be provided as they become available.
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@BungieHelp
Bungie Help
1 year
Destiny 2 will remain offline while we investigate potential leads surrounding missing Triumphs, Seals, and Catalysts. We will provide a timeline for bringing Destiny back online as soon as that information becomes available. Standby for updates.
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@BungieHelp
Bungie Help
5 years
We’re investigating an issue where the Iron Banner “Scour the Rust” quest step, “Conviction,” says to land 10 Super final blows to earn progress, but also shows a Grenade Launcher icon. This step is actually progressed by earning 10 final blows with Submachine Guns.
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@BungieHelp
Bungie Help
1 year
Due to an issue, we have temporarily disabled the activity rejoin checkpoint for the Sorrow Bearer encounter of Duality.
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@BungieHelp
Bungie Help
2 years
Due to Heavy Grenade Launchers doing more damage than intended, all non-sunset Heavy Grenade Launchers have been disabled, excluding: - Salvation's Grip - Parasite - Uncommon Rarity Heavy Grenade Launchers
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@BungieHelp
Bungie Help
4 years
UPDATE: We have identified the issue affecting this quest and are working toward a resolution. Once we have plans finalized we will share the details. Stay tuned!
@BungieHelp
Bungie Help
4 years
We are currently investigating an issue with the Warmind Heuristics step of The Lie quest where players load into Sanctuary instead of the Moon Seraph Bunker.
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@BungieHelp
Bungie Help
1 year
Destiny 2 is being brought offline as we investigate an ongoing issue causing certain Triumphs, Seals, and Catalysts to lose progress for players. Stand by for updates.
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@BungieHelp
Bungie Help
1 year
We're currently investigating a rise in CALABRESE, WEASEL, and other connection issues.
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@BungieHelp
Bungie Help
1 year
Due to an issue where the Winterbite Exotic Glaive can deal more damage than intended, it has been disabled in all raids, dungeons, and Gambit.
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@BungieHelp
Bungie Help
5 years
Due to an exploit involving Telesto, we are temporarily disabling access to this weapon in all activities. Stay tuned to @Bungiehelp and we will post additional updates as we investigate.
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@BungieHelp
Bungie Help
1 year
We are testing potential solutions to solve today's issues. Destiny 2 will remain offline for several more hours while we continue our investigation and tests. Standby for updates.
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@BungieHelp
Bungie Help
2 years
Due to an issue, the Quicksilver Storm Exotic Auto Rifle has been disabled in the following activities: 💠 Raids 💠 Dungeons 💠 Gambit 💠 Crucible
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@BungieHelp
Bungie Help
3 years
Due to an issue, we have disabled the Witherhoard Exotic Grenade Launcher until further notice.
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@BungieHelp
Bungie Help
3 years
To access the Season of the Hunt intro mission, players must gain access to the Moon and Tangled Shore by completing the first Shadowkeep and Forsaken missions. New players must also complete the New Light campaign in the Cosmodrome. These missions are free to all players.
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@BungieHelp
Bungie Help
2 years
We have resolved the following issues: 💠 Iron Banner challenges will now correctly grant reputation bonuses, up to the max of 4 daily challenges. Because of this issue, 2x Iron Banner reputation has been enabled for all players until the weekly reset.
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@BungieHelp
Bungie Help
11 months
Due to an issue, the Khepri's Horn exotic Titan helmet has been disabled in all activities.
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@BungieHelp
Bungie Help
4 years
We’ve identified the issue in Destiny’s core services that led to today’s extended downtime on all platforms. We have a fix that required us to take Destiny fully offline for maintenance, and we are working to bring services back online as soon as possible. Stand by for updates.
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@BungieHelp
Bungie Help
5 years
Destiny 2 services are being brought offline for emergency maintenance. Stand by for updates.
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@BungieHelp
Bungie Help
1 year
Due to an issue, we have disabled the Necrotic Grips Exotic Warlock Gauntlets in all raids.
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@BungieHelp
Bungie Help
3 years
We are investigating various error codes impacting players ability to log in or play to Destiny 2 and Destiny 1 on all platforms. Please stay tuned for more updates
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@BungieHelp
Bungie Help
2 years
Human error on a new cheat detection caused some incorrect bans to occur this week. We've turned the new detection off while we investigate the error and process the related unbans. All preexisting anti-cheat systems are still in effect. More details to come in this week’s TWAB.
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@BungieHelp
Bungie Help
1 year
We're aware that an in-game message announcing the winner of Guardian Games was sent out erroneously. Guardian Games still have two weeks left and the winning class has not been officially announced yet.
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@BungieHelp
Bungie Help
5 years
We are making progress in restoring services to Destiny 1 and Destiny 2. Players may still experience errors upon sign-in. More updates will be shared as they become available.
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@BungieHelp
Bungie Help
2 years
Destiny 2 is being brought offline for emergency maintenance. Stand by for updates.
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@BungieHelp
Bungie Help
4 years
As a result of today’s maintenance for the Bungie website and Destiny API, item transfer performance using the Companion App or third-party apps should be roughly 10x faster for most players.
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@BungieHelp
Bungie Help
1 year
Due to an issue, we have disabled the Jötunn Exotic fusion rifle in all Raids and Dungeons. Jötunn continues to be disabled in all Crucible modes.
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@BungieHelp
Bungie Help
3 years
We're currently investigating a rise in CHICKEN error codes.
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@BungieHelp
Bungie Help
2 years
We're aware of Destiny 2 players experiencing error codes including, but not limited to, WEASEL, CALABRESE, and BABOON errors across all platforms. Please stand by for updates.
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@BungieHelp
Bungie Help
3 years
Due to an issue where Titans could unintentionally do large amounts of damage with their throwing hammers, we have temporarily disabled the Wormgod Caress Exotic Titan gauntlets.
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@BungieHelp
Bungie Help
2 years
We're currently investigating connection issues in the Vow of Disciple raid, including ANTEATER, GUITAR, and BAT error codes. Stay tuned for updates.
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@BungieHelp
Bungie Help
2 years
A fix has been implemented to address an issue where some players could not convert Spectral Pages into Manifest Pages.
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@BungieHelp
Bungie Help
1 year
We are making some adjustments to Lineal Fusion Rifles. These were initially planned for Season 19 but have been brought forward to Hotfix 6.2.5.3, launching 11/8. The changes are as follows:
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@BungieHelp
Bungie Help
2 years
We’ve resolved the following: ❖ The Title SMG will drop randomly with Medallion turn-ins. The higher the Medallion the higher the drop chance. ❖ The Guardian Games playlists will progress Deepsight Weapons and Levels. Report to the Help Forum if you’re still having issues.
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@BungieHelp
Bungie Help
2 years
Due to an issue, we have disabled the Quicksilver Storm Exotic Auto Rifle in all raids and dungeons.
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@BungieHelp
Bungie Help
4 years
Due to an exploit, we have disabled the final checkpoint in the Prophecy Dungeon’s final room that occurs after the boss has been defeated. Players who had a checkpoint in the final room will have their checkpoint removed.
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@BungieHelp
Bungie Help
2 years
To alleviate performance issues in the Tower, we are temporarily reducing the population cap to 20 players while we investigate the underlying cause.
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@BungieHelp
Bungie Help
4 years
We are currently investigating various issues related to controller remapping, including an issue where Sprinting will cancel if players repeatedly press the Sprint button.
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@BungieHelp
Bungie Help
3 years
We have resolved the following issues ❖ Trials of the Nine weapons will now drop from the Prophecy Dungeon ❖ The Ascendant Ballast Seasonal Challenge now counts acquired Anchors. Already picked up ones may not count so players will have to wait until Week 2 for completion.
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@BungieHelp
Bungie Help
11 months
DESTINY 2 MAINTENANCE   ❖ Update 7.1.0  Extended maintenance is still ongoing Another update on this issue will be provided within 1 hour.
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@BungieHelp
Bungie Help
7 months
Due to ongoing work to fix remaining weapon crafting issues, the Master Crota's End Raid mode and Checkmate Control modifier in Crucible Labs have been delayed. Update 7.2.0.4, which includes a change to drop rates for the Essences of the Oversoul, has also been delayed as a…
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@BungieHelp
Bungie Help
5 years
Before Destiny 2: Shadowkeep and New Light launch on October 1, we want players to be aware of certain issues and information before logging in the first time. A thread (1/11):
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@BungieHelp
Bungie Help
11 months
The gametype for Iron Banner has changed from Control to Eruption. Get your kill streaks on!
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@BungieHelp
Bungie Help
4 years
We are currently investigating an issue with the Warmind Heuristics step of The Lie quest where players load into Sanctuary instead of the Moon Seraph Bunker.
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@BungieHelp
Bungie Help
8 months
We have updated this week's Nightfall weapon to be Warden's Law. The Swarm will return next week.
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@BungieHelp
Bungie Help
7 years
Destiny server maintenance continues. Expected completion is 2 PM PDT. Stay tuned for updates.
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@BungieHelp
Bungie Help
11 months
DESTINY 2 MAINTENANCE   ❖ Update 7.1.0  Extended maintenance is still ongoing.  Another update on this issue will be provided within 1 hour.
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@BungieHelp
Bungie Help
2 years
We have updated Eververse to remove all Year 1 Shaders from the weekly Bright Dust offerings. Players who want these Shaders can obtain them from the Year 1 Shader Bundle in the Archive for 1000 Glimmer.
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@BungieHelp
Bungie Help
3 years
Due to an issue with Fireteam Rejoin functionality, Trials of Osiris has been disabled for the remainder of the weekend. We will provide updates when available.
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@BungieHelp
Bungie Help
2 years
We're investigating an issue where players are losing progression towards earning the Deepsight Resonance reward chest at the end of King's Fall.
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@BungieHelp
Bungie Help
4 years
We’ve deployed a fix that will drastically increase Cipher Decoder drop rates from completing activities throughout the game. We’ll continue to monitor the situation to determine if further fixes are necessary. Players may need to restart their game to receive the update.
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@BungieHelp
Bungie Help
5 years
Pre-loading has begun rolling out across all regions for PS4 and Xbox One.
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@BungieHelp
Bungie Help
11 months
Marathon is a newly announced sci-fi PVP extraction shooter by Bungie, set in the same world as the original Marathon trilogy. Below is a short list of frequently asked questions:
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@BungieHelp
Bungie Help
2 years
Due to an unforeseen issue, PS4 Required Content is not yet available for download. Players using the PS4 version of Destiny 2 can download these files at 9 AM PST tomorrow when Update 4.0.0.1 becomes available. All Required Content is ~72 GB total. Stay tuned for updates.
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@BungieHelp
Bungie Help
2 years
We are currently investigating reports of crashes when players attempt to acquire items and gear from Banshee-44 in the Tower.
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