Binance Customer Support
@BinanceHelpDesk
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Official @Binance customer support. We’re here to help! Any questions, drop us a DM. Include your case ID if you have one. 24/7 live chat in 17 languages.
Joined August 2018
Thank you for 200,000 subscribers on X! . We're committed to providing you with the best support possible! .As this milestone wouldn't be possible without each and every one of you. You are the driving force behind our success. Here's to many more milestones together!
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We’re aware that our upcoming TG mini app game, Moonbix, was leaked ahead of the planned launch date. While we're thrilled by the community's response, we’re still fine-tuning the product to ensure the best user experience on the official launch. We apologize for any.
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Binance is aware that $OM, the native token of MANTRA, has experienced significant price volatilities. Our initial findings indicate that the developments over the past day are a result of cross-exchange liquidations. Since October of last year, Binance has implemented various.
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@coinmamba @cz_binance Your account was placed into withdrawal only mode. The decision was in response to threats you made to our CS, not related to our Twitter dialogue. We pulled together a team of over 20 case agents to try and help you. We are sorry it has come to this, but wish you all the best.
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@Cointelegraph @_FORAB Binance is not selling assets. This was simply an adjustment in the Binance treasury’s accounting process. User funds are SAFU, as always.
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@LUNCDAO Hi! We introduced a 1.2% tax burn for on-chain transactions exactly according to the proposal. We settle most transactions off the chain and this makes it difficult for the tax to be levied. Yet, we would closely monitor the effect of the change and might review the decision. AG.
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We value our diverse community and are committed to providing the best support to you. #Binance HelpDesk is ready to assist you in different languages 24/7. Have any questions? Don't be shy and send us a DM!
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@PhenomeNath @Yescoin_Fam Hello Nath,. If you're experiencing issues connecting Yescoin to your Web3 wallet, please follow these steps to assist us in resolving the problem:. 1. Ensure that you have upgraded the app to version V2.90.X. You can download the latest version here: 2.
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We are aware of an IP block affecting a number of crypto firms, including Binance. This only impacts users who attempt to access the Indian iOS app store or the Binance website from India. Existing users who already have the Binance app are not affected. We remain committed to.
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When asking for #Binance support on social media, make sure to include your case ID and tag @BinanceHelpDesk!
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Some tips to make sure your fiat deposits via bank transfer arrive safely and promptly into your #Binance account. Open this thread for more in-depth FAQs ⬇️
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@Papsytwin @binance This option looks cute!.But remember, knowing how to interpret charts is crucial for sound analysis and forming a personalized strategy. If you’re keen to learn more, our article has you covered: ^KT.
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Our customer support team is online 24/7 to help you, in-app or on browser. Chat with us here ➡️ Or DM us your case ID, never tweet personal info!. 📱 Profile > Help & Support > Chat.🖥️ Click on the chat bubble (Bottom right). How to find your Case ID ⤵️
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@Alh_Myke1 Hello Alhaji,. We are really sad to hear this happened to you, please contact our support team immediately to see if there is anything from our side to do ➡️ We hope you will get your stolen funds and belongings back. ^VA^.
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@BabyDoge2nd Thank you for letting us know. We appreciate your feedback and suggestions and we will let our team know about your suggestions. we hope you have a nice day ahead and always stay safe.
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We are aware of new changes that have been introduced on the iOS App Store in India, impacting the Binance App and certain other global web3 industry apps. More details below.
We are aware of new changes that have been introduced regarding crypto exchanges on the iOS App Store in India, impacting the Binance App. The ongoing situation is not unique to #Binance and we remain committed to complying with local regulations and maintaining dialogue with.
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@queenasha1234 @Yescoin_Fam Hi! Please check the article "How to Use Binance Convert": ^LK.
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@RahafsView اهلاً وسهلاً بك رهف. يمكن للمستخدمين من المملكة العربية السعودية محاولة فتح حساب في منصة بايننس البحرين واستخدام خدمة Beyon Money لشراء العملات الرقمية. طريقة التسجيل والتوثيق في منصة بايننس البحرين:. طريقة إيداع BHD عن طريق Beyon Money وشراء العملات.
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Share Your #Binance Support Story and Win $200 in $BNB. How to participate:.🔸 Retweet this post & follow @BinanceHelpDesk.🔸 Tell us about your experience with Binance Customer Support using #MyBinanceStory . Full terms and survey are in tweet below 👇
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@Mohamme286411 @binance Hello Mohammed, We are here to assist you. To serve you better, we kindly ask you to contact our specialist team via chat using the following link: . If you have already contacted us previously, please share your Case ID with us via direct messages so we
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Upon receiving information about the large BOME transaction, we immediately initiated an internal investigation, and the results showed that the user is not a member of Binance staff. Transparency is a top priority at Binance, and our investigations team will continue to look.
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@machibigbrother Hi Machi, thanks for flagging this. We have checked and can confirm this has nothing to do with your KYC data. Binance keeps KYC user data private and it would never be exposed in this way. As a public figure, your recent trade was covered in the news (for example:.
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@AriaFajarPange2 Hello, Arhiaa.Kindly try these steps: .☑️Switch network connection (connect to another internet).☑️Make your app up to date.☑️Close and open the app.☑️Clear app cache.☑️Relogin to your account. If the issue persist , please,let us know VG.
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On the AMA I was asked to take a 4 photo. I need my own thing, so I'll do the 3 instead. It represents my 3 commitments as #Binance CEO:. 1) Being user-focused, always.2) Working with regulators to uphold standards.3) Collaborating with partners to grow Web3
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@Paris_Ahmed_7 Hello Ahmed,. Please note that our Referral activities change from time to time. Meanwhile, one activity starts, the other might end. For this reason, we kindly ask you to check the dates of the referral activities before applying for them or completing the tasks. You can see.
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📢 Attention #Binance users due to recent Twitter changes, we may not see all your comments and replies. For better assistance, please send us a DM instead of commenting publicly. We are still here for you, thank you for understanding!.
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Thank you for being with Binance throughout this year. Wishing you a year filled with happiness and joy . Happy New Year – here’s to an even more exciting 2025!
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@BONEARMY1 Thank you for sharing your suggestion to list the token, we will share the suggestion with the relevant team. Meanwhile, you may join our announcements channel for the latest news and listings at Thanks! ^KC.
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Dear users, if you are experiencing a long waiting time with regard to your request, you can drop your support case ID here and we will manage to expedite it for you.
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@Shaf_1980 Hi Shaf, and operate as separate entities; therefore, any suspension related to USD deposits and withdrawals on would not directly affect However, it's always good to stay.
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Thank you for your patience as we are experiencing a higher than normal volume of customer service requests. In the meantime, you can head to the Binance FAQ page for quick answers: Thank you for your understanding and support!.
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@Ask_Coins اهلاً بك استاذي الكريم. كيفية منع تجميد حسابي المصرفي في معاملات P2P:. من الآن فصاعدًا، يمكن للمستخدمين بسهولة تصدير إيصالات طلبات P2P المكتملة من صفحة P2P. سيساعد هذا في حل مشكلات مثل رد المبالغ المدفوعة أو تجميد الحساب البنكي، دون الحاجة إلى التواصل عبر.
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@bullishwest @cz_binance Good day, we'd like to invite you to take a look at our Charity page and our current projects .From 2018 to 2022, we donated $23 million across 85 countries and helped to improve the lives of over 2 million people. Please feel free to join us 😉- JJ.
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Unlock rewards with #BinancePay. All you have to do is set it up, make payments, and start earning back crypto. Explore our guide below to start collecting your rewards.
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@CryptoKing_NFT Hi! We introduced a 1.2% tax burn for on-chain transactions exactly according to the proposal. We settle most transactions off the chain and this makes it difficult for the tax to be levied. Yet, we would closely monitor the effect of the change and might review the decision. AG.
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@DWay25492935 Hello,. If you're experiencing challenges connecting your Binance Wallet, please try switching the network. If you're currently on Wi-Fi, try switching to a cellular network, or vice versa. If the issue continues, kindly reach out to our live support via the app by tapping the.
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@Thomasnduwi @tapswapai @binance Thomas, thank you for reaching out to us with your concerns. (TapSwap) is an affiliate of Binance. This campaign was co-organized between TapSwap and Binance’s affiliate team to reward first-time users joining Binance through TapSwap’s referral program.
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@cryptoWZRD_ Hi CRYPTOWZRD, we can see that you are currently chatting with our support team, do not worry as your issue has been acknowledged and they will try their best to assist you. Kind regards.
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@ChinonsoMe43688 @Yescoin_Fam @binance Hello,. If you're experiencing issues connecting Yescoin to your Web3 wallet, please follow these steps to assist us in resolving the problem:. 1. Ensure that you have upgraded the app to version V2.90.X. You can download the latest version here: 2. Clear.
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@CryptoOne_ Hey there! Security is our top priority at Binance. If you want to learn more about how we keep your funds safe, check out our comprehensive guide on "How Safe is Your Crypto? A Special Peek into Binance's 24/7 Security Protocols." >MG.
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@decasal20 Hello,. If you're experiencing challenges connecting your Binance Wallet, please try switching the network. If you're currently on Wi-Fi, try switching to a cellular network, or vice versa. If the issue continues, kindly reach out to our live support via the app by tapping the.
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Introducing #Binance's new rebalancing bot. It helps you adjust your crypto portfolio to maintain your desired asset allocation and minimize risk. Learn how to access the rebalancing bot and explore its benefits 👇.
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@aschare_inf @Yescoin_Fam Hello,. If you're experiencing issues connecting Yescoin to your Web3 wallet, please follow these steps to assist us in resolving the problem:. 1. Ensure that you have upgraded the app to version V2.90.X. You can download the latest version here: 2. Clear.
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@emmynuel95 @CatizenAI Hi, we would like to address your sign-in issue and resolve it as quickly as possible. Could you please reach out to our chat support here? We will assign an agent to assist you immediately. If you have already done this, please share your case ID with us
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@Karuthacrypto @binance Hi! We value your interest in our products. Kindly leave your suggestions for future updates via this link you can also Register Interest for Binance Card here so you will get a notification when it will be available in Kenya! AL.
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@AlexPaz0X Hola Alex, gracias por mencionarnos. Desde este enlace podrás ver tu historial de cripto -> Y desde aquí el historial de compras con tarjeta -> Si entras desde la web, verás que en el lateral izquierdo de la página tienes un.
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@GongtangpouK @memeficlub @binance @FranckMullerLab Hi Gongtangpou! On Binance app please navigate to Profile, here your User ID would be seen. Try to insert digits one by one manually. Should you need our assistance, feel free to reach out via live chat by clicking on '🎧' icon. To skip Bot and contact our support please.
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@Doverich_ @Yescoin_Fam Hello,. If you're experiencing issues connecting Yescoin to your Web3 wallet, please follow these steps to assist us in resolving the problem:. 1. Ensure that you have upgraded the app to version V2.90.X. You can download the latest version here: 2. Clear.
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@zoomerfied BFUSD is not yet launched. To be clear, it is not a stablecoin but a reward-bearing margin asset for futures trading. We are glad to see the community's interest and will be sharing more details soon including how APY is determined.
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@edward_farina Hello, Edo, it's a pleasure to help!.We kindly inform that you can complete a XRP transaction with no problem now ☺️ 👍 .Please check this tutorial to better help you:.Any doubts, please access our support by clicking on "🎧" icon in your app or you can.
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@Jodardo10 Hello,. If you're having trouble connecting your Binance Web3 wallet, please ensure you have the latest version of the Binance app (at least V2.90.X) installed from Additionally, try switching networks—if you're currently on Wi-Fi, switch to a cellular.
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@otteroooo Our security team has assessed this - as they do all potential threats - and have confirmed there is no such leak from Binance systems. User accounts remains safe. Accounts are secured through many defenses, including MFA, biometrics, authenticators, etc. As always, we.
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@JessyJewelries @Web3WithBinance @Yescoin_Fam Hello Jessy,. If you're experiencing issues connecting Yescoin to your Web3 wallet, please follow these steps to assist us in resolving the problem:. 1. Ensure that you have upgraded the app to version V2.90.X. You can download the latest version here: 2.
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@Minh03210870458 @Yescoin_Fam If you're experiencing challenges connecting your Binance Wallet, please try switching the network. If you're currently on Wi-Fi, try switching to a cellular network, or vice versa. If the issue persists, could you please share more details about the issue you are experiencing?.
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Dear Binancians,. To accelerate our support and authenticate your appeal on #Binance P2P, you sometimes required to provide video proof demonstrating that you haven't received any payment from the buyer. Take a glance at our guide here: Your cooperation
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@claudio_ikz @binance Strong conviction there, Claudio! #BabyDoge has created a buzz. To keep maximizing your investment decisions, here's our guide: 💰✨ ^KT.
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If you need any help with your account, please leave us a case ID, we will address them as soon as possible. Never share your personal details, user id, and email publicly-even on Binance official pages.
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@kweelulaay Hi!.At Binance, we take customer satisfaction very seriously and always strive to provide the best possible support to our users. If you are facing any issues or have questions that haven't been resolved, please let us know the details, and we will do our best to help you with.
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Hello all users, we hope you all doing great! If you have cases still not resolved, please leave your case ID under this post. We appreciate if you do not leave the cases that already in proceeded here before, thanks for your cooperation and kind patience!.
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@daherjp @useyourspark @binance @cz_binance @bitfinex @BithumbOfficial @coinbase @AprobitOfficial @bideskcom @bitpanda @BittrexExchange @BittrexGlobal @cex_io @HuobiGlobal @Poloniex @RevolutApp @BitBayofficial @bitbns @bitexencom @bitFlyerEU @bitFlyerUSA Hello, for the SGB issue, please wait for our further announcement. kind regards.
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@revolut20 Hi there, it is delightful to hear such positive words and it’s always a pleasure to serve our users. By the way, you can connect with our live support team via if you need to reach us. Thank you! -MK.
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Feel free to let us know if you have any questions, we are here to help.
As Binance always prioritizes user protection, we have made a decision to compensate the impacted users, and have processed the compensation today at 2021-12-28 02:30 UTC via $BUSD token vouchers in Reward Center.
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@vyne0109 Hello,.If you're experiencing difficulties connecting your Binance Web3 wallet, please try the following steps:. 1. From the app's homepage, go to Profile > Settings > Clear Cache. 2. Make sure your Web3 wallet is backed up and that you have the latest version of the Binance app.
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@CryptoOne_ @binance Thank you for the kind words! We're thrilled to have your support and will continue working hard to keep up with the standards that our users expect from us! 💛🖤^BB.
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@XMason2255 Hello there. If the issue still there, please make sure you have the latest version of the Binance app (at least V2.90.X) installed from Also, try switching networks—if you're on Wi-Fi, switch to a cellular network, or vice versa, and then try to.
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@justben_ton @memeficlub @binance @FranckMullerLab Hi Ben, kindly check these steps:.-Try it on a different network.-Clear the caches of your browser.-Restart your device.If your problem persists we kindly advise you to reach us here: | TS.
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Happy New Year from the #Binance Customer Support team!. We can't wait to continue supporting all of your crypto journeys throughout 2024. Keep exploring, and remember we're always around to help 🫡
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Hello dear all users, please pay attention to rely on only official Binance channels, we're seeing many users referring fake/fraud/scammer accounts ( such as on Instagram) to get help, these accounts will be blocked from our end, we wish all of you happy weekend !.
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@cryptocevo @cz_binance Hello @jkrdoc,. Let's take a detailed look into this and figure it out together. Please connect with our live support team at We are ready to assist you, after the contact, please share the case ID with us through DM so we can keep tabs on!. -AA.
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@GerroCox @BabyDogeCoin @cz_binance Hi there Gerro, we appreciate your interest! We are always evaluating and looking for potential tokens for listing, but currently, we do not guarantee any token listings. You can keep up to date via our announcement page for token listings: Thank you! -HM.
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@Caw_Reports @binance @RyoshiResearch Hey there! Thank you for your interest in CAW's listing. We are always evaluating and looking for potential tokens for listing. There is no news on it so far but you can keep up to date via our announcement for token listings page: Thank you! -AH.
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How could we better cater to your needs? We're listening!. Your input helps us improve our platform and pave the way for a better #Binance experience. Share your comments, ideas, or concerns on our feedback board below ⤵️.
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@MartiniGuyYT Hey, to clarify, Binance is just removing support for the following leveraged tokens:. 🔸 BNBUP.🔸 BNBDOWN. 🔸 ETHUP. 🔸 ETHDOWN. 🔸 BTCUP. 🔸 BTCDOWN. You can find more details here 👇.
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@CryptoOne_ Hi there! Your support means a lot! We're continuously striving to grow and provide the best services. If you have any questions or need assistance, don't hesitate to reach out. *SM.
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@balramja8 @BabyDogeCoin 1/2 Hi there! Currently this coin is not listed on Binance for trade and service, you can always check our most recent announcement at to see if we support this new listing in the future.
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@CryptoOne_ We're grateful for your support! Our aim at Binance is always to be the number one choice for our users. Your recognition motivates us to continue improving. Thanks again!.- JJ.
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SMS 2FA is not a good solution. That’s why Binance P2P has three great alternatives to keep your assets secure and your transactions efficient:. 1) Fund Password. 2) Biometric Authentication. 3) Binance/Google
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@Hishamabk2 @Yescoin_Fam Hello,. If you're experiencing issues connecting Yescoin to your Web3 wallet, please follow these steps to assist us in resolving the problem:. 1. Ensure that you have upgraded the app to version V2.90.X. You can download the latest version here: 2. Clear.
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@nina_moi99 @binance Hello! For security reasons, certain transactions may require additional verification, which can take some time. Please contact our support team through the official Binance support channels to expedite the verification process and resolve any issues with.
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Always wanted to learn how can different economic models predict trends?. Dive into and discover the frameworks that shape financial systems. Brief guide to multiple policies in our latest article! .
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@Bahriisamsa @kerimcalender Merhaba Bahri, eğer doğrulamanı 6 Şubat 2023 tarihinden önce yaptıysan ek olarak herhangi bir şey yapmana gerek yoktur. Güçlü kalman yeterli olacaktır. 🙏 -MK.
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@AChiemelie95983 Hi Achu,. If you're encountering issues connecting your Binance Web3 wallet, please make sure you have the latest version of the Binance app (at least V2.90.X) installed from Additionally, try switching networks—if you're on Wi-Fi, consider switching to.
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@OlusileCrypto Hey there,. Thank you for reaching out to us with your concerns. MemeFi has a referral program with Binance. Similar to other programs, first-time users coming through this referral program will receive additional rewards in the form of trading fee rebate vouchers. Please.
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@CryptoEmpi4 Hello there,.If you're experiencing difficulties connecting your Binance Web3 wallet, please follow these steps:. - From the app's homepage, go to Profile > Settings > Clear Cache. - Ensure your Web3 wallet is backed up and that you have the latest version of the Binance app.
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Also please consider deleting this tweet at your earliest convenience. Your personal information should not be posted on Social Media as impersonators could utilize it for malicious reasons. Kind regards.
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@jatingupta0003 Hello Jatin,. Thank you for your interest in spot trading on Binance. We appreciate your enthusiasm and engagement with our platform. Currently, the decision on listing PI is undergoing a Community Vote. We encourage you to participate and share your thoughts on this matter. We.
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@jLawrence1187 Hi Lawrence,. If you're encountering issues connecting your Binance Web3 wallet, please make sure you have the latest version of the Binance app (at least V2.90.X) installed from Additionally, try switching networks—if you're on Wi-Fi, consider switching.
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@Faisal15154835 @Web3WithBinance @Yescoin_Fam Hello,. If you're experiencing issues connecting Yescoin to your Web3 wallet, please follow these steps to assist us in resolving the problem:. 1. Ensure that you have upgraded the app to version V2.90.X. You can download the latest version here: 2. Clear.
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🚨 Attention #Binance users! Beware of scammers offering fake bonuses to trick you into transferring funds. Scammers may use smaller successful transactions to gain trust before stealing larger amounts. 🔒 Stay safe! Always rely on verified Binance sources. Visit our "Know Your.
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Airdrop scams can lure you with promises of free tokens, with the ultimate goal of gaining unauthorized access to your crypto assets and stealing funds. Check our guide to learn more and how to stay safe ⬇️.
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@AmedShop98544 @binance Bonjour , nous sommes ici pour vous aider à réussir votre vérification ! . Voici un guide détaillé: Nous vous invitons également à nous rejoindre via le chat sur ce lien : si le problème persiste afin que nous puissions vérifier.
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@Ainulislam8 Hello Ainul,. If you're encountering issues connecting your Binance Web3 wallet, please make sure you have the latest version of the Binance app (at least V2.90.X) installed from Additionally, try switching networks—if you're on Wi-Fi, consider switching.
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@AShaznin85140 Hello Amina,. If you're encountering issues connecting your Binance Web3 wallet, please make sure you have the latest version of the Binance app (at least V2.90.X) installed from Additionally, try switching networks—if you're on Wi-Fi, consider switching.
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Get Ahead with Sidechains!. Sidechains are separate blockchains connected to a main blockchain via a two-way bridge, allowing asset transfers. They offer scalability, flexibility, and EVM compatibility. For more info 👇.
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Attention #Binance P2P traders! . Using a third-party account for payments is NOT allowed on our platform to keep you SAFU, here’s why:. 1️⃣ Malicious users can exploit third-party payments to receive crypto, then file a fraudulent chargeback. 2️⃣ Accepting third-party payments
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The crypto industry moves fast, and it's important to keep up with its latest updates. This article will help you better understand the MiCA regulatory framework and its developments within the European Union market. Read on ➡️
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