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The Beryl Institute

@BerylInstitute

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The global community of practice dedicated to improving the #patientexperience through collaboration and shared knowledge #ptexp #pxmatters

Joined February 2009
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@BerylInstitute
The Beryl Institute
4 years
Join us in taking a stand for all we must do to transform the #humanexperience in #healthcare in caring for our patients, our workforce and our communities. #hcldr #transformhx #health #PX #pxleaders
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@BerylInstitute
The Beryl Institute
10 hours
📣 Don't miss your chance to shape the conversation at ELEVATE PX 2026!. We're accepting submissions for breakout and poster sessions, but the deadline is approaching. Share your insights and help drive real change in healthcare. 🔗 Submit now:
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@BerylInstitute
The Beryl Institute
2 days
🔊 New Episode Alert!. New episode 🎧: Susan Osborne joins To Care Is Human to share simple language swaps that ease anxiety, build trust & improve patient experience. Listen now 👉 #PatientExperience #ToCareIsHuman #Healthcare
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@BerylInstitute
The Beryl Institute
4 days
PX Regional Roundtables are returning—bringing together professionals committed to improving the human experience in healthcare. 👉 Learn more about our upcoming event in Newark, DE: #PXRoundtables #PatientExperience #HumanExperience #PXCommunity
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@BerylInstitute
The Beryl Institute
8 days
📣 New PX Pulse Report Now Available. The 17th release of PX Pulse is here — and with it, new insights into how Americans are experiencing and trusting the healthcare system. ➡️ #PXPulse #HumanExperience #HealthcareTrust #TheBerylInstitute #PXResearch
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@BerylInstitute
The Beryl Institute
9 days
📊 Metrics That Matter: Proving Volunteer Program Impact. Happening TOMORROW!. This session will help you identify meaningful metrics, explore collection methods and tell compelling stories that show the true impact of your program. 📅 Register now:
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@BerylInstitute
The Beryl Institute
10 days
🎥 Encore sessions are here!.We’re bringing back some of the most powerful moments from ELEVATE PX 2025. Revisit key conversations and stay grounded in what matters most—the human experience in healthcare. #ELEVATEPX #PatientExperience #PXLearning
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@BerylInstitute
The Beryl Institute
14 days
Happy Fourth of July 🇺🇸.We wish everyone in the United States a safe and enjoyable Independence Day as we take a moment to reflect on the values of freedom and community.
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@BerylInstitute
The Beryl Institute
17 days
We’re grateful for our supporting partner, Tegria! Thank you for advancing care, improving performance, and helping tackle healthcare’s biggest challenges. Your partnership makes a difference! Learn more: #ThankYou #Tegria #Healthcare
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@BerylInstitute
The Beryl Institute
18 days
Rest is essential to healing—not optional. At The Queen’s Medical Center, Mel Carrillo’s team is setting the standard for supporting patient rest with innovative strategies in response to new CMS HCAHPS questions. Read more:
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@BerylInstitute
The Beryl Institute
21 days
🔊 Ready to inspire your healthcare teams?.Speakers from The Beryl Institute help leaders & staff reconnect to the human experience. 💡 Book Jason Wolf or Stacy Palmer to fuel alignment & change in your organization. 📞 Free discovery call ➡️ #Healthcare
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@BerylInstitute
The Beryl Institute
22 days
Call for PX breakout & poster sessions is open!.Have a story or strategy to share? Submit by Aug 1. Details + link: #PX #CallForSubmissions
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@BerylInstitute
The Beryl Institute
23 days
Thank you to our supporting partner Vital for leading the way in AI-powered patient experience! From the ER to follow-up care, they’re making healthcare simpler, smarter, and more human. Learn more: #PX #HealthTech #AIinHealthcare #PXSupportingPartner
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@BerylInstitute
The Beryl Institute
24 days
Rest is part of recovery—and hospitals need to treat it that way. In our new PX blog, Toni Land explores how rest impacts healing and why it matters more than ever with HCAHPS changes coming in 2025. Read → #PXBlog #RestfulCare #PatientExperience #HCAHPS
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@BerylInstitute
The Beryl Institute
3 months
It’s #HCVolunteerWeek! 💙.Join us in saying THANK YOU to the incredible healthcare volunteers who make a difference with every smile, every shift, and every act of service. You make healthcare more human. We’re grateful for you!.#CelebrateService #VolunteerAppreciation
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@BerylInstitute
The Beryl Institute
3 months
Healthcare Volunteer Week is next week — April 21–25!.What are you most excited for next week?.📸 Check out photos from past celebrations + 2025 highlights.#HealthcareVolunteerWeek #CAVS #VolunteerLeadership
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@BerylInstitute
The Beryl Institute
3 months
Interested in offering PXEs?.Apply through the Credentialing Center. ✔️ Online application.✔️ Peer review.✔️ Valid for 2 years.✔️ CNE/CME reciprocity recognized.✔️ Large event? Contact us first.Learn more + apply: #PXE #PXAccreditation #PatientExperience
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@BerylInstitute
The Beryl Institute
3 months
SHARE YOUR WINS 🎉.We're inspired every day by the amazing work across our PX community—and we want to hear from YOU! From big milestones to meaningful moments, your wins matter. Let’s celebrate together → share your story with us!
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@BerylInstitute
The Beryl Institute
3 months
Need solutions to support your patient experience work? 🛠️.The PX Marketplace has you covered — explore tools, products & services all in one place. 🔗 #PXMarketplace #PatientExperience #PXSolutions
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@BerylInstitute
The Beryl Institute
3 months
EVS matters—and at BJC Health System, it’s transforming patient experience. A PX/EVS collab led to:.2.5% jump in Cleanliness scores.28.5% drop in turnover.11% gain in team belonging.All through small, meaningful changes. Read how: #PX #EVS #Healthcare
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@BerylInstitute
The Beryl Institute
3 months
This month’s #SpotlightSeries shines on Jessica Barker—our Director of Certification & Continuing Ed! .From mentoring PX professionals to coaching kids on the soccer field, she’s all about care, commitment & community. Get to know Jessica: #PX
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