
The Beryl Institute
@BerylInstitute
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The global community of practice dedicated to improving the #patientexperience through collaboration and shared knowledge #ptexp #pxmatters
Joined February 2009
Join us in taking a stand for all we must do to transform the #humanexperience in #healthcare in caring for our patients, our workforce and our communities. #hcldr #transformhx #health #PX #pxleaders
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🔊 New Episode Alert!. New episode 🎧: Susan Osborne joins To Care Is Human to share simple language swaps that ease anxiety, build trust & improve patient experience. Listen now 👉 #PatientExperience #ToCareIsHuman #Healthcare
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PX Regional Roundtables are returning—bringing together professionals committed to improving the human experience in healthcare. 👉 Learn more about our upcoming event in Newark, DE: #PXRoundtables #PatientExperience #HumanExperience #PXCommunity
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📣 New PX Pulse Report Now Available. The 17th release of PX Pulse is here — and with it, new insights into how Americans are experiencing and trusting the healthcare system. ➡️ #PXPulse #HumanExperience #HealthcareTrust #TheBerylInstitute #PXResearch
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🎥 Encore sessions are here!.We’re bringing back some of the most powerful moments from ELEVATE PX 2025. Revisit key conversations and stay grounded in what matters most—the human experience in healthcare. #ELEVATEPX #PatientExperience #PXLearning
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We’re grateful for our supporting partner, Tegria! Thank you for advancing care, improving performance, and helping tackle healthcare’s biggest challenges. Your partnership makes a difference! Learn more: #ThankYou #Tegria #Healthcare
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🔊 Ready to inspire your healthcare teams?.Speakers from The Beryl Institute help leaders & staff reconnect to the human experience. 💡 Book Jason Wolf or Stacy Palmer to fuel alignment & change in your organization. 📞 Free discovery call ➡️ #Healthcare
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Call for PX breakout & poster sessions is open!.Have a story or strategy to share? Submit by Aug 1. Details + link: #PX #CallForSubmissions
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Thank you to our supporting partner Vital for leading the way in AI-powered patient experience! From the ER to follow-up care, they’re making healthcare simpler, smarter, and more human. Learn more: #PX #HealthTech #AIinHealthcare #PXSupportingPartner
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Rest is part of recovery—and hospitals need to treat it that way. In our new PX blog, Toni Land explores how rest impacts healing and why it matters more than ever with HCAHPS changes coming in 2025. Read → #PXBlog #RestfulCare #PatientExperience #HCAHPS
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It’s #HCVolunteerWeek! 💙.Join us in saying THANK YOU to the incredible healthcare volunteers who make a difference with every smile, every shift, and every act of service. You make healthcare more human. We’re grateful for you!.#CelebrateService #VolunteerAppreciation
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Healthcare Volunteer Week is next week — April 21–25!.What are you most excited for next week?.📸 Check out photos from past celebrations + 2025 highlights.#HealthcareVolunteerWeek #CAVS #VolunteerLeadership
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Interested in offering PXEs?.Apply through the Credentialing Center. ✔️ Online application.✔️ Peer review.✔️ Valid for 2 years.✔️ CNE/CME reciprocity recognized.✔️ Large event? Contact us first.Learn more + apply: #PXE #PXAccreditation #PatientExperience
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Need solutions to support your patient experience work? 🛠️.The PX Marketplace has you covered — explore tools, products & services all in one place. 🔗 #PXMarketplace #PatientExperience #PXSolutions
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EVS matters—and at BJC Health System, it’s transforming patient experience. A PX/EVS collab led to:.2.5% jump in Cleanliness scores.28.5% drop in turnover.11% gain in team belonging.All through small, meaningful changes. Read how: #PX #EVS #Healthcare
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This month’s #SpotlightSeries shines on Jessica Barker—our Director of Certification & Continuing Ed! .From mentoring PX professionals to coaching kids on the soccer field, she’s all about care, commitment & community. Get to know Jessica: #PX
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