Bern Elliot
@BernElliot
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Interests: Artificial Intelligence, natural language processing, and customer service. Gartner analyst, opinions and ideas here are my own.
Joined November 2010
Mistreatment of customers increasing- USAir #USAirways #americanairlines. Holding over 60 mins, still waiting. 2d egregious <1 wk.
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Listening to @akaleem (Lync CTO) talk about his history moving to Lync while at SwissBank at a breakout. #LyncConf14
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Listening to @akaleem (Lync CTO) talk about his history moving to Lync while at SwissBank.
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I've heard several speakers say "You haven't heard anything yet", and i agree. Been here 24 hours so far, and haven't yet. #UCsummit
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Pretty much cleared my desk of projects - woo-hoo! Open to ideas for what's next in UCC. Got some of my own. #ucoms
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Unified Communications Magic Quadrant report for 2013 is publicaly available at: http://t.co/peeVcCwNxB
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Finally finished draft of Symposium Orlando UCC Scenario pitch.
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Interesting site about Lync related suggestions, ideas and wish-list. http://t.co/oORSoK2HGB
#lync #ucoms
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A cautionary tale for any corporation considering depending on Google for anything, including UC functions. http://t.co/RkTFA4aRdw
#UCOMS
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Just installed Lync 2010 IM Translator http://t.co/udEHy8SWvw English-French. pretty cool Plutôt cool). Accurate précis #lync #ucoms
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Gotta love Lync Docking Stations! Especially the one with the rotary dialer - http://t.co/vl5YZhbF3o
#UCOMS #Lync13 #lync #nojitter
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#LyncConf13 Enjoyed reception last night -catchin up with contacts. Strange layout to the demo floor - don't mis back room.
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