BenchmarkPortal
@BenchmarkPortal
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The Source for Contact Center Benchmarking, Certification, Training, Industry Reports and Consulting
Global Source for Call Centers
Joined September 2009
Contact Center Artificial Intelligence Certification LIVE ONLINE – January 27-28, 2026 #ai #contactcenter #cs #cx #customerservice #callcenter
https://t.co/hqm3ijAZ2d
benchmarkportal.com
Artificial Intelligence is no longer on the horizon, it’s here and it’s transforming the way contact centers operate. This certification course is designed
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🧛♂️ Count Contactula is in the house! Learn how to slay spooky support calls and turn frightful customers into fans. 👻 Watch our Halloween training video now! 👉 https://t.co/UNot5CU7gD
#CustomerService #BenchmarkPortal #Halloween #CallCenter
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Maximus Customer Contact Center in Michigan Re-certified as a Center of Excellence https://t.co/rxrdPV3S41
resources.benchmarkportal.com
Maximus, a leading employer and provider of government services, today announced that the customer service operations it provides for Michigan’s Medicaid program have been re-certified as a Center of...
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🎉 Sponsor Spotlight: @Resolv_Global 🎉 Proud sponsor of #CallCenterCampus 2025 in Austin, TX! From CX strategy to analytics & performance, they’re helping contact centers thrive. Meet the experts & explore the future of CX! 🔗 Register: https://t.co/IBrNDRNR8D
#ResolvGlobal
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🏆 The 2025 Top Contact Center Contest Winners are here! These CX rockstars set the gold standard for service, innovation & performance. See who topped the list 👉 🔗 https://t.co/mAw1fc4ZBz
#CX #CallCenter #ContactCenter #BenchmarkPortal #CustomerExperience #TopPerformers
resources.benchmarkportal.com
BenchmarkPortal salutes the winners – they are leaders in the call center industry
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🚨 The countdown to Call Center Campus 2025 is ON! 📍 Austin, TX | 🗓 Oct 22-24 🎤 Rockstar keynote by Nate Brown 🤖 Empathetic AI 🧠 Mental health & leadership 🍻 Games, bites & brews 🎟 Early bird ends July 1 – register now: 👉 https://t.co/FcreWY2nLt
#CX #CallCenter
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🔥 Want to boost contact center performance? Don’t miss Call Center Campus — now 30% OFF for 30 days to celebrate 30 years of BenchmarkPortal! 🎟️ Save your spot: https://t.co/1o1ffBk5Bb
#CXTraining #CallCenterConference #BenchmarkPortal
benchmarkportal.com
Call Center Campus Your Desert Oasis for Learning, Leadership & Renewal Escape the noise of day-to-day operations and step into a refreshing environment designed to energize, elevate, and empower...
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🚨 EARLY BIRD ALERT! 🚨 Call Center Campus is coming to Austin! Get 30% OFF - under $500! ✅ Peer roundtables ✅ AI town halls ✅ Real case studies ✅ Epic networking ✅ Behind-the-scenes tours Offer ends June 30 - this WILL sell out! #CX #ContactCenter
https://t.co/toaIWzTt0P
benchmarkportal.com
Call Center Campus Your Desert Oasis for Learning, Leadership & Renewal Escape the noise of day-to-day operations and step into a refreshing environment designed to energize, elevate, and empower...
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🚨 30% OFF for 30 days! Celebrate 30 years of #BenchmarkPortal by joining us at Call Center Campus — your go-to event for CX leaders. 📍 https://t.co/2kVSQdia0d
#ContactCenter #CXLeadership #CustomerExperience
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Empower Your Agents — Boost Your Metrics Well-trained agents = better calls, happier customers, and improved KPIs. 🔹 Real-world scenarios 🔹 Proven techniques 🔹 Engaging format https://t.co/m38m7Xop6U
benchmarkportal.com
Call Center Agent Training Certification explores the many skills and tools needed to be a successful contact center agent. After completing this course agents will have insight into...
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🎉 We’re celebrating 30 YEARS of contact center excellence! Join us at Call Center Campus and get 30% OFF for the next 30 DAYS! 🎓 Training. Networking. Real results. 👉 https://t.co/ACBfUycZN7
#CallCenter #CX #BenchmarkPortal #CallCenterCampus
benchmarkportal.com
Call Center Campus Your Desert Oasis for Learning, Leadership & Renewal Escape the noise of day-to-day operations and step into a refreshing environment designed to energize, elevate, and empower...
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Ready to Level Up Your Contact Center Skills? From agent coaching to leadership development, we’ve got the tools to help your team perform at peak efficiency. 👉 Explore our offerings: https://t.co/TwoAyah2FJ
#ContactCenter #CXTraining #BenchmarkPortal #AgentSoftSkills
benchmarkportal.com
Contact Center Training From BenchmarkPortal Offers One of The Most Highly Regarded Training Programs In The Industry.
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30% OFF for 30 DAYS for 30 YEARS of Business! Don't Miss Out! This Event Will Sell Out! More Info - - > https://t.co/LrXY4PB1qQ
#CX #CS #CallCenter #ContactCenter #Conference
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Effective Contact Center Agent Soft Skills Training | 5 Modules #AgentTraining #CallCenter #contactcenter #CustomerService #CX #CS
https://t.co/KGs5QwxtlD
benchmarkportal.com
Agent Soft Skills Training explores the many skills and tools needed to be a successful contact center agent. After completing this course agents will have insight into...
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Impressive Call Center Agent Training Certification | 7 Modules #CS #CX #CCCM #Management #Manager #CallCenter #ContactCenter #BestPractices #Agents
https://t.co/40clFbqIq1
benchmarkportal.com
Call Center Agent Training Certification explores the many skills and tools needed to be a successful contact center agent. After completing this course agents will have insight into...
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Contact Center Coaching for Performance | Complete Course
benchmarkportal.com
Contact Center Coaching for Performance Covers Tools & Approaches For Improving Performance, Including Analyzing Gaps Between Goals & Actual Performance.
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Powerful Contact Center Supervisor Training | 7 Modules #CS #CX #CCCM #Management #Manager #CallCenter #ContactCenter #BestPractices #Supervisor
https://t.co/BStUaz7R1m
benchmarkportal.com
Contact Center Supervisor Training talks about how supervisors are both key to contact center success & among the least trained contact center professionals...
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Best-Selling Contact Center Workforce Manager Training | 9 Modules #CS #CX #CCCM #WorkforceManagement #WorkforceManager #CallCenter #ContactCenter #BestPractices #WFM
https://t.co/TkEfms03ca
benchmarkportal.com
Our best-selling Contact Center Workforce Manager Training Certification covers the entire WFM process: Gathering of Data to The Production of Forecasts, Schedules, and Budgets.
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Valuable Call Center Quality Assurance Training | 7 Modules #QA #QualityAssurance #CS #CX #CCCM #CallCenter #ContactCenter #BestPractices
https://t.co/OUbqV1GLnO
benchmarkportal.com
Call Center Quality Assurance Training covers the entire QA process: to build a “best-in-class” quality monitoring and assessment process
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Powerful Contact Center Supervisor Training | 7 Modules #CS #CX #CCCM #Management #Manager #CallCenter #ContactCenter #BestPractices #Supervisor
https://t.co/Kjpzwy1hHg
benchmarkportal.com
Contact Center Supervisor Training talks about how supervisors are both key to contact center success & among the least trained contact center professionals...
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