We ask anyone who witnesses suspicious activity in the vicinity of telecom infrastructure to contact local law enforcement.

1/2 Services impacted by the copper theft are now restored. These attacks on Canada's critical infrastructure are causing numerous customer outages including access to critical emergency services like 9-1-1.

Some customers near North Bay/Corbeil may still be experiencing Mobility service interruptions as Bell's network infrastructure was damaged due to copper theft. Our teams are onsite working to repair the damage & hope to have the majority of services restored by end of day.

3/3 Thank you for your patience.

2/3 be a growing issue. These incidents are causing numerous customer outages including access to critical emergency services like 9-1-1. We ask anyone who witnesses suspicious activity in the vicinity of telecom infrastructure to contact local law enforcement.

1/3 Some customers near North Bay / Corbeil may be experiencing Mobility service interruptions this week as Bell’s network infrastructure was damaged due to copper theft. We are working to repair the damage and restore services levels by end of the week. Copper theft continues to.

Our team has repaired the fibre cut impacting service to downtown Toronto and service has been restored. If you are still experiencing issues, please reboot your modem. If you continue to experience service issues, contact us at

2/2 Our crews remain on-site and are working diligently, with full restoration expected by 6 a.m. tomorrow. We apologize for the inconvenience and appreciate your continued patience.

1/2 While we had anticipated full restoration by yesterday evening, additional damage to downtown fibre infrastructure was discovered. As a result, repairs for some customers are taking longer than expected.

We’re currently experiencing issues with our outage notification tool, which may delay or prevent alerts. Our team is working to restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience.

We’re pleased to share that we anticipate full restoration by late this afternoon/early evening. Reminder to try resetting your modem.

Our crews have been working non-stop since yesterday to restore services for our customers in downtown Toronto. Many are now back online. If you are still having issues, please reset your modem. If still experiencing issues please contact us at

2/2 Our teams are on site to restore service as quickly as possible, with full restoration expected by tomorrow due to the complexity of the repair work required.

1/2 We have confirmed that the cause of the service interruption in downtown Toronto was a third party not affiliated with Bell conducting work in the area.

Some customers in downtown Toronto may be experiencing an Internet and TV service interruption. We are working to restore service as quickly as possible.

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Following today’s internet outage, if your services are still not working, we encourage you to use our virtual repair tool to help resolve the issue. Visit Once again, we apologize for the inconvenience caused and thank our customers for their patience.

We rolled back the update to quickly restore services. Customers who are still experiencing issues should reboot their modem by unplugging it and then plugging it back in after a couple of minutes. We apologize for the inconvenience caused and thank customers for their patience.

We would like to apologize for the disruption our customers experienced earlier today due to an internet outage. We can confirm that services have been fully restored as of 11:00am ET. Bell conducted an update that impacted some of our routers.

Some customers in Ontario and Quebec may be experiencing an Internet and Mobility service interruption. We are working to restore service as quickly as possible. Thank you for your patience.