Sephi Bergerson
@BSephi
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Photographer, Author and Speaker based in India | Corporate Reportage | Documentary | iPhone | #NFT
Goa, India
Joined November 2008
I'm Sephi Bergerson, an Israeli photographer based in India since 2002. Let me tell you a bit about me in this ongoing thread :) “I was always working steady But I never called it art” - Leonard Cohen
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Congratulations, you win. Your customer won’t be getting the refund he rightfully deserves, even though it would have been the correct thing to do. You’ve successfully dragged this out to the point where I give up—because it’s simply not worth the time and effort. Well done!
@BSephi Our main responsibility is to guarantee that our customers get the meals they want from their selected restaurants, delivered straight to their homes. The responsibility for food preparation rests entirely with the restaurant. We appreciate (cont)
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And what happens when your customers do not "get the meal they want"? I have reported and shared photos of wrong items delivered to me. This is undisputed. Is this also something that I need to follow up on with the restaurant?
@BSephi Our main responsibility is to guarantee that our customers get the meals they want from their selected restaurants, delivered straight to their homes. The responsibility for food preparation rests entirely with the restaurant. We appreciate (cont)
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It appears that delaying responses and shifting accountability are tactics to avoid processing a rightful refund. Your response, stating that you are “only responsible for the delivery,” reinforces this impression. Such an approach is both disappointing and unprofessional.
@BSephi Our main responsibility is to guarantee that our customers get the meals they want from their selected restaurants, delivered straight to their homes. The responsibility for food preparation rests entirely with the restaurant. We appreciate (cont)
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This is what happened to the order YOU delivered an hour and ten minutes after placing it, with wrong items and completely cold and inedible! Thank you
@BSephi Our main responsibility is to guarantee that our customers get the meals they want from their selected restaurants, delivered straight to their homes. The responsibility for food preparation rests entirely with the restaurant. We appreciate (cont)
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WOW! Why do you even have the option of customer care then? Just tell your customers to manage on their own! #fail #CustomerServiceFail
@BSephi We get your perspective. However, we'd like you to know that food is a prerogative of the restaurant and you are always welcome to take this up with them. Rest assured your feedback will be shared with the team. ^Taha
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Sorry about the rant @Swiggy but your customer care is pathetic! What do I still need to do in order to get a response from you? How much more time do I need to spend for a refund?? Request number is 24128003 Order #199293582328811 #fail #CustomerServiceFail
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Designing a new html email template with @beefreeio today. I've been working on email marketing for a few days now but it seems that new regulations make mass mailing a lot more complicated, unless people opted in. I still want my promotional emails to look good.
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We take our hats off to these hard workers (but they should definitely keep theirs on!) 👷 . 📸 Sephi Bergerson //@BSephi 📌 Assagao, India . #IndustrialPhotography #PortraitPhotography #SafetyFirst
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"Stony surfaces whisper eons of secrets." Download this exclusive Time Traveler wallpaper in 4K. Thanks in advance for the follow and like 👍
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Just uploaded my first gallery to @pictime_us The interface is beautiful and the AI tools seem very helpful. I’m looking into the art gallery tool. They will have a new lab in India in June!
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Wanting positive experience is a negative experience; accepting negative experience is a positive experience.
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Do not wait for your skill to start a project. The project will teach you the skills.
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Good work isn’t cheap and cheap work isn’t good. Choose what you want and go with it.
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I saw The Boy And The Heron yesterday with my girls and didn’t get it. There. I’m old.
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I'm now sitting in my rocking chair and smell cat poop all the time!
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The cat does his thing in the sand right next to where is sit with my coffee every day. I now have a special odour accompany me at all times when I sit out. Happy Sunday.
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