Axie Infinity Support
@AxieSupport
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🛠️ Axie Classic Maintenance 🛠️
Axie Classic will go into maintenance mode on Monday, November 20, 2023 at 3:00 PM VN time to prepare for an update.
The game will be down until the updates are complete.
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🛠️ RON Staking Update 🛠️
A new update has been deployed for RON staking and it is now available in the staking dashboard
What's New: ✨
• Restake RON reward
You can now effortlessly restake your rewards directly to your favorite validators without the
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, March 8, 2023 at 10:30 AM VN time in preparation for the end of the Off-Season and the start of Season 3.
The game will be down until the updates are complete.
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🛠️ Ronin Mobile Wallet v1.12.0 🛠️
The latest version of Ronin Mobile Wallet is now available for download on Android.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, May 10, 2023 at 10:30 AM VN time in preparation for the end of the Off-Season and the start of Season 4.
The game will be down until the updates are complete.
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🛠️ Origins Maintenance 🛠️
We will be deploying updates to Origins on December 14th at 10:30 AM Vietnam time. The game will be down until the updates are complete.
See you tomorrow, children of light! ✨
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✨ Mavis Hub v2.1.0 ✨
A new version of Mavis Hub has been released and it is available to download now in
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✨ App.axie Update ✨
App.axie has rolled out a new update and there will be no downtime during this update.
What’s New: ✨
・Toggle Mystic Axie Suit
・Axie Level Filtering/Sorting
Improvements and bug fixes: 🛠️
・Back-end/Front-end improvement and bug fixes
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🛠️ Origins Maintenance 🛠️
Origins will go into maintenance mode on Wednesday, January 3, 2024 at 10:30 AM VN time for the part evolution utility and balancing patch update.
The game will be down until the updates are complete.
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✨Improved Feedback Form for Origins & New Bug Reporting Methods
We’re excited to announce that we’ve made significant improvements to our Feedback Form & new bug reporting methods for Origins, making it easier than ever to share feedback with the team!
🧵
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Monday, July 3, 2023 at 10:30 AM PM time for a minor update to enhance the game system to provide a better user experience.
The game will be down until the updates are complete.
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🛠️ App.Axie Maintenance 🛠️
We will be deploying updates to App.axie on December 20th at 11:30 AM Vietnam time.
App.axie will be down until the updates are complete.
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Monday, May 15, 2023 at 2:00 PM VN Time.
What’s New: ✨
・Added option to buy with RON
Improvements and bug fixes: 🛠️
・Improvement on backend & front-end systems
・Various bug fixes
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🛠️ Axie Classic Maintenance 🛠️
Axie Classic will go into maintenance on Tuesday, December 5, 2023 at 10:00 AM VN Time.
The game will be down until the updates are complete.
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Ronin dApps Release
We just shipped important features for DPoS, RON Staking & Explorer! 👇
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🛠️ Ronin Mobile Wallet v1.9.0 🛠️
The latest version of Ronin Mobile Wallet is now available for download on Android, and it will soon be available on iOS. This update features technical enhancements and a range of bug fixes for a seamless user experience.
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🛠️ Mavis Hub Update v2.2.1 & Mavis Hub Website 🛠️
We're thrilled to announce the launch of the Mavis Hub Website, which seamlessly incorporates the core functionalities of the Mavis Hub App into an accessible online platform. Dive into the exciting possibilities by visiting us
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🛠️ Ronin Wallet Extension (v1.22.0) 🛠️
A new version of Ronin Wallet Extension has been released and it is available to download now in Chromium Browsers.
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⚠️ Origins Issue: Wrong Victory Stars Decay ⚠️
We are aware that users have experienced incorrect Victory Star decay after today's reset.
The engineering team has been notified, and they are currently looking into it.
Please rest assured that the lost Victory Stars will be
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, July 12, 2023 at 10:30 AM VN Time to implement balance changes and some other updates.
The game will be down until the updates are complete.
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🛠️ Ronin Block Explorer Maintenance 🛠️
The Ronin Block Explorer will go into maintenance mode on Wednesday, March 22, 2023 at 10:00 AM VN Time while we deploy some updates and improvements.
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🛠️ Ronin Wallet Extension (v1.26.0) 🛠️
A new version of Ronin Wallet Extension has been released and it is available to download now in Chromium Browsers.
Updates for Firefox & Edge will be made available after review by the team is completed.
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🛠️ Victory Stars Update: Issue Resolved 🛠️
The issue that caused the incorrect Victory Stars decay has been successfully resolved.
To ensure fairness and uphold the integrity of our competitive leaderboard, we have taken appropriate measures to make it up for the users who were
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🐞Origins Issues
We have received reports of two issues affecting Origins players: syncing issues with Axies and matches getting stuck on the rock-paper-scissors screen and loading screen. Our team is currently working on resolving these issues.
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🛠️ Ronin Mobile Wallet v1.19.2 🛠️
The new release for Ronin Mobile Wallet v1.19.2 is now available for download.
What's New:✨
・Mavis Market can now be accessed via the dApps explorer
Improvements & Bug Fixes: 🛠️
・Minor bug fixes and performance improvements.
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🛠️ Account Service Update 🛠️
The account service will go into maintenance mode on Tuesday, March 28, 2023 at 2:00 PM VN Time while we deploy some updates and improvements.
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🛠️ Ronin Mobile Wallet v1.13.0🛠️
The latest version of Ronin Mobile Wallet is now available for download on Android and it will soon be available on iOS.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, July 26, 2023 at 10:30 AM VN Time in preparation for the end of the Off-Season and the start of Season 5.
The game will be down until the updates are complete.
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🛠️ Ronin Wallet Extension (v1.23.0) 🛠️
A new version of Ronin Wallet Extension has been released and it is available to download now in Chromium Browsers.
Updates for Firefox will be made available after review by the Firefox team is completed.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Thursday, July 13, 2023 at 10:30 AM VN time to implement balance changes and some other updates.
The game will be down until the updates are complete.
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Thursday, March 23, 2023 at 2:00 PM VN Time.
🕹️ You can play the mini-game while waiting for the maintenance to end!
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🛠️ Katana & AXS/Land Staking Maintenance 🛠️
Updates to Katana and AXS/Land Staking will be deployed on Feb 7th at 10:00 AM VN time, resulting in temporary downtime for both sites.
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🛠️ Origins Hotfix 🛠️
We have deployed a hotfix to Origins and this hotfix requires no downtime. You will be recommended to restart the game client to ensure the fix is applied.
Bug fixed: 🛠️
・Fixed a bug involving [The Fallen's Soul] & [Tassels]
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⚠️ Origins Post-Update Issues ⚠️
We are aware that the game is currently experiencing lag and slow on performance, which caused users to have difficulties with claiming rewards, opening in-game boxes, and potential lag during gameplay.
Our engineering team is actively
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Tuesday, January 10, 2023 at 2:00 PM VN time.
🕹️ You can play the mini-game while waiting for the maintenance to end!
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, April 5, 2023 at 10:30 AM VN Time for various game updates.
The game will be down until the updates are complete.
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Origins will have an update on February 8, 2023 at 10:00 AM VN time in preparation for the end of the Mystic era and the start of the Final era.
The update will not require any downtime. Best of luck to all the players who are competing for a leaderboard spot in the Mystic era!
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🛠️Origins Maintenance🛠️
Origins will go into maintenance mode on Wednesday, January 17, 2024 at 10:30 AM VN time in preparation for the start of Season 7.
The game will be down until the updates are complete.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, June 7, 2023 at 10:30 AM VN Time in preparation for the end of the Epic era and the start of the Mystic era.
The game will be down until the updates are complete.
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🛠️ Mavis Hub v2.3.0 Update 🛠️
The latest version of Mavis Hub v2.3.0 is now available for download.
What's New? 🧵
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⚠️ [Origins] Wrong Victory Stars Decay ⚠️
We are aware that some users have experienced wrong Victory Stars decay after the daily reset.
Rest assured, our engineering team has been notified of the situation and is actively conducting a thorough investigation to pinpoint and
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🌲 Homeland Alpha Season 3 Is Ending Soon 🌲
Homeland Alpha Season 3 will end on Wednesday, July 26, 2023 at 2:00 PM VN Time.
Best of luck to all the land owners & stewards who are competing for a leaderboard spot!
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🛠️ Ronin Wallet Updates🛠️
A new version release for Ronin Extension Wallet v1.31.2 & Ronin Mobile Wallet v2.0.1 (Android) is available for download.
Improvements & bug fixes: 🛠️
• Improved dApps interaction
• Various minor improvements and bug fixes
Extension only: 🛠️
•
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🛠️ Ronin Wallet Extension (v1.24.0) 🛠️
A new version of Ronin Wallet Extension has been released and it is available to download now in Chromium Browsers. Updates for Firefox will be made available after review by the Firefox team is completed.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, February 1, 2023 at 10:00 AM VN🇻🇳 time in preparation for the end of the Epic era and the start of the Mystic era.
The game will be down until the updates are complete.
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Thursday, December 14, 2023 at 2:00 PM VN Time.
The site will be down until the updates are complete.
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🛠️ Mavis Hub v2.1.1 🛠️
A new update has been deployed to Mavis Hub and this update requires no downtime. You will need to restart your Mavis Hub to be able to see the update.
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Thursday, March 2, 2023 at 2:00 PM VN time.
🕹️ You can play the mini-game while waiting for the maintenance to end!
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🛠️ Ronin Mobile Wallet v1.12.0 🛠️
The latest version of Ronin Mobile Wallet will soon be available in iOS App Store.
In compliance to guidelines from Apple, we will remove the dApp Explorer in Ronin Mobile Wallet v1.12.0 (Android users remain unaffected).
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🛠️ Ronin Wallet Extension (v1.26.1) 🛠️
A new version of Ronin Wallet Extension has been released and it is available to download now in Chromium Browsers.
Updates for Firefox, Edge & Mobile will be made available after review by the team is completed.
Improvements & bug
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, March 22, 2023 at 10:30 AM VN Time to apply fixes for various game bugs.
The game will be down until the updates are complete.
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🛠️ Origins Hotfix 🛠️
A hotfix for Origins is released and you may download the update from the Mavis Hub or the app store on your device[s]. There will be no downtime for this update.
Improvements & Bug Fixes: 🛠️
・Fixed the issue with the swapped icon for runes/charms on the
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Tuesday, April 25, 2023 at 2:00 PM VN Time.
What’s New: ✨
・New user dashboard
・Integrated account service v2
Improvements and bug fixes: 🛠️
・Improvements on backend systems
・Various bug fixes
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🛠️ Origins Maintenance 🛠️
Origins will go into maintenance mode on Wednesday, November 29, 2023 at 10:30 AM VN time.
The game will be down until the updates are complete.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Thursday, August 3, 2023 at 1:30 PM VN time for a system update.
The game will be down until the updates are complete.
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🛠️ Ronin Mobile Wallet Hotfix Update 🛠️
A new update for Ronin Mobile Wallet has been deployed to address the issue affecting iOS users who were unable to access dApps within the Mobile Wallet.
You will receive an in-app pop-up prompting you to update to the latest version to
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🛠️ Ronin Mobile Wallet v1.14.0 🛠️
The latest version of Ronin Mobile Wallet is now available for download on Android and it will soon be available on iOS.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Tuesday, May 23, 2023 at 10:30 AM VN Time for a minor update to enhance the game system to provide a better user experience.
The game will be down until the updates are complete.
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🛠️ Homeland Maintenance 🛠️
Homeland will enter maintenance mode on Wednesday, March 1, 2023 at 2:00 PM VN time.
The game will be down until the updates are complete.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, February 22, 2023 at 10:30 AM VN time in preparation for the end of Season 2 and the start of the Off-Season.
The game will be down until the updates are complete.
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🛠️ App.axie Update 🛠️
App.axie has rolled out a new update and there will be no downtime during this update.
What’s New: ✨
・Revamped Claim Tokens Page
・Added new Claim AXS Reward for Homeland game
Improvements and bug fixes: 🛠️
・Frontend improvements and bug fixes.
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🛠️ Origins Hotfix 🛠️
New update for Axie Origins has been deployed to fix some minor bugs and interactions.
Improvements & bug fixes: 🛠️
• Enable loading of 500+ axie
• Various bug fixes and improvements
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, August 9, 2023 at 10:30 AM VN Time in preparation for the end of the Rare era and the start of the Epic era.
The game will be down until the updates are complete.
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Tuesday, April 11, 2023 at 2:00 PM VN Time.
Improvements and bug fixes:🛠️
・Mobile menu improvement
・Runes & Charms data loading improvement
・Fixed some UI issues
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⚔️ Origins Season 3 is Ending Soon! ⚔️
Origins Season 3 will end on Wednesday, April 19, 2023 at 10:30 AM VN Time.
Best of luck to all the players who are competing for a leaderboard spot!
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🛠️ Origins Hotfix 🛠️
A hotfix for Axie Infinity: Origins has been deployed to fix some minor bugs and interactions.
Improvements & bug fixes:🛠️
• Fixed the bug with Cerastes and Cerastes+ not being counted as Debuff cards.
• Fixed the bug with Non-Seasonal Charm of
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Thursday, February 16, 2023 at 2:00 PM VN Time
What’s New: ✨
・Updated part sorting rule
Improvements and bug fixes: 🛠️
・Improvements on backend systems
・Fixed some UI issues
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🛠️ Developer Portal Update 🛠️
We have deployed a new update to the Developer Portal and there will be no downtime for the update.
What's New: 🧵
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode tomorrow, January 18th at 10:30 AM VN time in preparation for Season 2's Epic era. The game will be down until the updates are complete.
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🛠️ Origins Emergency Maintenance 🛠️
Origins has entered Emergency Maintenance mode to address and resolve server performance issues.
Regarding the missing SLP from your inventory, we want to reassure you that your tokens remain secure. The missing SLP is simply a display issue
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⚔️ Clarification Regarding AXS Rewards from Axie Classic (Cursed Coliseum) ⚔️
The extra reward pool of AXS from getting 12 wins in one session of Cursed Coliseum in Axie Classic is not reset daily.
This means that once 4000 players have claimed the reward, no further rewards
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🛠️ Mavis Hub v2.1.3 🛠️
A new update has been deployed to Mavis Hub and this update requires no downtime.
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🛠️ App.axie Maintenance 🛠️
We will be deploying updates to App.axie on December 27th at 14:00 PM Vietnam time. App.Axie will be down until the updates are complete.
🕹️ You can play the mini-game while waiting for the maintenance to end!
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Tuesday, July 18, 2023 at 2:00 PM VN Time.
🕹️ You can play the mini-game while waiting for the maintenance to end!
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🛠️ Origins Hotfix 🛠️
A hotfix has been deployed for Origins to fix some high-priority bugs.
・Incorrect interactions between [Shellshock] and [Indian Star]
・Incorrect interactions between [Sacred Feather] and [Indian Star]
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🛠️ Origins Hotfix 🛠️
A hotfix has been deployed to Origins requiring no downtime. You are recommended to restart the game client to ensure the fix is applied.
Bug fixed: 🛠️
- Fixed a bug with Random Multihit attacks trigger secrets such as [Potato Leaf]
- Fixed a bug with
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🛠️ Ronin Wallet Extension v1.21.0 🛠️
A new version of Ronin Wallet Extension has been released!
Improvements & Bug fixes ✨
・ Network (Ronin Network or Saigon Testnet) selected will now be highlighted on the Extension Wallet
・ Various bug fixes
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🛠️ Homeland Maintenance 🛠️
Homeland will go into maintenance mode starting from Wednesday, January 17, 2024 at 3:30 PM VN time in preparation for the Beta release.
The scheduled maintenance is expected to last for a week, if everything proceeds according to plan!
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🛠️ App.axie Maintenance🛠️
App.axie will go into maintenance mode on Wednesday, August 16, at 2023 2:00 PM VN Time.
What’s New: ✨
・Update Atia’s Blessing time
After the update, Atia's Blessing daily reset time will be changed to every 10:00 AM VN Time.
Improvements and bug
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Origins maintenance complete! See you in the frosted Arena ⚔️
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🛠️ Ronin Mobile Wallet v1.19.1 🛠️
A new version for Ronin Mobile Wallet is available for download.
What's New:✨
・Binance Pay integration: deposit AXS, SLP, USDC from any tokens on your Binance account with simplified UX.
Improvements & Bug fixes:🛠️
・NFT Balance Update
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💌Lunacia's Stocking Stuffers Leaderboard Rewards Distributed
We've sent Taro and Mr. Ube to the Top 20 releasers. The accessories should now be in your Ronin wallet.
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App.axie will enter maintenance mode on Tuesday, February 7, 2023 at 2:00 PM VN time.
What’s New: ✨
・Added AXS/Land Staking in App.axie
・Desktop navigation UX improvement
・Updated route for swap/buy assets
Improvements and bug fixes: 🛠️
・Fixed some UI issues
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🛠️ Mavis Market Update 🛠️
New updates for the Mavis Market have been deployed.
What’s New:✨
Updated rule for searching & displaying Ronin address.
1. Searching:
• Allow user to input either “ronin:” & “0x” address
• Now supports finding user profiles via RNS names
2.
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🛠️ Axie Infinity: Homeland Maintenance Weekly Maintenance 🛠️
Homeland will be on scheduled maintenance tomorrow, January 4th at 14:00 Vietnam time.
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Origins Moon Shards Correction
We are aware that the sudden announcement of the new season, combined with the maintenance, left players unable to make informed decisions about crafting/disenchanting.
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🛠️ Ronin Mobile Wallet v1.8.0 🛠️
A new version of Ronin Mobile Wallet has been released and it is available to download now for Android. It should also be available soon on iOS.
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[Origins Bug] Missing Axies in Origins
If you have over 200 Axies in your inventory, they won't appear unless you enable the "Load Total Axie Inventory" button.
We apologize for the inconvenience and will resolve this with tomorrow's maintenance.
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Tuesday, March 21, 2023 at 2:00 PM VN Time
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🛠️ Homeland Maintenance 🛠️
Homeland will enter maintenance mode on Wednesday, March 15, 2023 2:00 PM VN Time.
The game will be down until the updates are complete.
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🛠️ App.axie Maintenance 🛠️
App.axie will go into maintenance mode on Tuesday, September 19, 2023 at 2:00 PM VN Time.
🕹️You can play the mini-game while waiting for the maintenance to end!
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, September 6, 2023 at 10:30 AM VN Time in preparation for the end of Season 5 and the start of the Off-Season.
The game will be down until the updates are complete.
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🌲Homeland Season 0 Is Ending!🌲
Homeland Season 0 will end on Tuesday, January 31, 2023 at 3:00 PM VN🇻🇳 time.
Best of luck to all the land owners who are competing for a leaderboard spot!
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⌛️Origins S2 Off-Season Time Clarification
The Season 2's Off-Season Leaderboard will end on Wednesday, March 8, 2023 at 10:30 AM VN Time.
We wish you the best of luck in your off-season grind!
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🚨 Origins Emergency Maintenance 🚨
Origins will enter maintenance mode now to fix an issue with users receiving double rewards from the recent Era rewards distribution.
We have taken immediate action to rectify this situation by implementing the following solutions:
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🛠️Axie Classic Maintenance🛠️
Axie Classic will go into maintenance mode on Thursday, January 11, 2024 at 2:00 PM VN Time.
The game will be down until the updates are complete.
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🛠️ Origins Beta Update 🛠️
A new update has just been deployed in Origins Beta and you will have the chance to test the new update and provide feedback before the update is deployed in the main game!
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🌲 Homeland Alpha Season 2 Is Ending 🌲
Homeland Alpha Season 2 will end on Friday, May 19, 2023 at 4:00 PM VN time.
Best of luck to all the land owners who are competing for a leaderboard spot!
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🛠️ Mavis Hub Maintenance 🛠️
Mavis Hub will enter maintenance mode on October 29, 2023 at 2:00 PM VN Time.
The app will be down until maintenance is complete.
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🛠️ Origins Maintenance 🛠️
Origins will enter maintenance mode on Wednesday, June 21, 2023 at 10:30 AM VN Time in preparation for the end of Season 4 and the start of the Off-Season.
The game will be down until the updates are complete.
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