Sometimes you are absolutely sure that you are right. But are you? Take a moment to ask yourself this question. “What if the opposite were true?” It can totally change your perspective.

Wishing everyone a happy Labor Day! Remember to take a moment to rest and recharge. You've earned it. Enjoy the day!. #LaborDay

Thank you to @SantaFeCollege & Athletic Director, Chanda Stebbins, for inviting me to deliver the keynote address at the athletic orientation this year. It was an honor to share some ideas from my TEDx talk, The Most Important Thing I Have Learned.

This is going to be a fast-paced, content-rich session. Every minute will be focused on strategies you can apply directly to your #business. 📅 September 11.🕚 11:00 AM EST. There’s no cost to attend, and I’d love for you to join us, #Register here: 

Chasing endless differences leaves #customers confused and leaders stretched thin. Real advantage comes from #parity in the basics and clarity in what makes you distinct. This blog breaks down how to #compete and win where it matters most.

#StrategicThinking involves anticipating & responding to changes in your industry. To be an effective #strategic thinker, you must adapt quickly & make decisions based on current info. This requires continuously learning innovative ideas & unlearning what is no longer effective.

Most companies try to outdo their competitors by piling on features, upgrades, & flashy extras. But the smartest companies win by making most comparisons irrelevant. Match your #competitors where it matters, then dominate in the two or three areas your #customers care about most.

Are you aware of whom you're really competing against in the game of #CustomerService? In this #Business in a Minute video, I explain that it's not just your industry rivals but how you also compete with the best service experiences your customers have ever had.

Last week, I had the great pleasure of working with the senior #leadership team from @Allegacy. I delivered a workshop on what it will take to be an effective #leader in the future and another on my new framework of the core elements of world-class organizations.

Strategy fails when leaders confuse movement with progress. Without focus, discipline, and tough choices, a strategy is just a list of hopes. This article breaks down why so many plans stall and what it takes to actually make them work.

To fix poor #communication, prioritize clarity. Focus on it, train for it, measure it, and reward it. Companies that excel in communication build a #culture around these practices.

The toughest part of #strategy isn’t coming up with the plan. It’s having the discipline to make the hard calls. That means choosing what not to do, saying no to distractions, and focusing your team’s time and energy where it matters most.

As a leader, people look to you to set the example for what to focus on and how to behave. Watch this powerful Business in a Minute video to discover the two phrases that will help you lead with intention and impact.

When #leaders stop learning, teams follow. And when learning dies, so does #innovation. In this article, I share how you can build a #culture where curiosity becomes contagious.

Although there are many ways to engage your team, I believe there are four key areas where #team members need the most support.

#Curiosity doesn’t thrive in isolation. It grows when people see it modeled, supported, and protected. Build that kind of environment, and you’ll build a smarter, faster, more adaptable #team. On Wednesday, I’ll share the full blog on this topic.

Every day, try to make someone else smile. It will change your life and possibly theirs. Make it a habit to find people you can genuinely compliment each day. Small #kindnesses add up. They make every day a little better for everyone.

What you say to your teammates can have a considerable impact on their motivation and commitment. Both positive and negative. Here are a few phrases that I know will help you be a more successful leader.

I’m honored to be hosting the August #Leadership Development Carnival. This month, global thought leaders share practical insights on communication, creativity, #culture, development, engagement, human-centered leadership, #productivity, teams, & values.

Some people hoard #information. They're afraid they will no longer be valuable if they share their knowledge. This is a foolish point of view. Help others in your organization to learn. Teach them what you know. Mentor them. As a result, your organization will be more successful.